You get your motorbike nicked, not the end of the world and no sleep lost over it, telephone the police and insurance company, weigh up the odds of paying the excess and what you'll get back for the loss after the insurance company has taken of the devaluation of the bike. Decide not to claim and write to the insurance company the bike has been stolen, tell them I would stop the direct debits and cancel the policy. Six months later the insurance company automatically starts taking direct debits again, not once a month or even a week but four times a day @ £70.00 a pop
which goes on for 2 weeks without my knowledge until I went to pay for groceries and was declined. Now the insurance company has said I cannot put it in writing that I am cancelling the insurance, I can only do this by telephone, personally I have never heard of such a stupid statement. I then asked them how it is possible for them to set up a new direct debit after I cancelled it with my bank..... Well apparently they can if you are on auto renewal, today after three weeks of them, as they put it 'looking into the matter' issued them notice to refund the lot or legal proceedings will commence within 5 working days...
Another search on the internet and there is untold complaints about this company mugging of bikers through the direct debit scheme which goes back to 2009.... Think I need to start researching all companies for 'complaints' before I have dealings with them.........
and thanked him for being a valued customer... He tried to cancel and they told him it would be £36....what I'm annoyed about is that even though I had cancelled the direct debit mandate online with Halifax which you have to imput a password to carry out such an action, also notified the insurance company in writing, that they can set the direct debit back up without my consent or knowledge. If that is the case then direct debit payments aren't really a safe way of f banking as it would be possible to take payments 3,4, or 20 years later as long as they had previously taken payments...
