Recent reviews
From survey to booking installation to completion of work, a first class, friendly and competent service
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The work was carried out in the expected time frame.
The workman Ray & company were very polite and cleaned up after their working day.
The product looks good & I am pleased that we chose Barnet Windows.
The process from start to finish was a job well done.
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Fantastic communication, efficient process.
All staff were very personable .
We are very happy with the end result
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We had a new back door and window installed.
Excellent communication from arranging quote to carrying out the work.
Professional and polite.
Quality work.
We would definitely use them again.
Full review »
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Barnet Window Company
Barnet Window Company
10 Southfield
Welwyn Garden City
Hertfordshire
AL7 4ST
United Kingdom
Tel: 020 8449 4747
Website: www.barnetwindowcompany.co.uk/
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Business type:
Contact: Select here to contact by email
Opening hours
Monday
09:00 - 17:00Tuesday
09:00 - 17:00Wednesday
09:00 - 17:00Thursday
09:00 - 17:00Friday
09:00 - 17:00Business information
Barnet Window Company are a proud, family run business, who are here to help make your home improvements run smoothly.
Our aim is to guide you through every step, whether it be replacing windows and doors in your home or adding a conservatory to your property.
We provide a personal and reliable service, paying attention to every detail. As specialists in timber alternative windows, but also with a full range of contemporary products available, we will tailor-make a bespoke solution to suit your requirements.
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4.8 out of 5 based on 276 reviews
Overall
rating
I cannot recommend this company highly enough. They were professional and efficient, from arranging the initial appointment for a quote, right the way through to completion of the job. Chris and Kim worked tirelessly to complete the job on schedule, with very little disruption to us. The team provided excellent advice during the project and we are highly delighted with our new windows. Thank you.
By Mr Andrew Dawson on 17th May 2018
By Mr Andrew Dawson on 17th May 2018
Overall
rating
We had a new front door fitted on 10/5/2018. We previously had a rear door fitted that we are very pleased with. Our new front door was fitted by a very professional fitter who worked in a tidy and efficient way. We are very pleased with the door and everything from ordering it, to the door being fitted. The fitter's name was Kim Morris.
By L W Sunderland on 17th May 2018
By L W Sunderland on 17th May 2018
Overall
rating
Chris and Kim were very lovely and polite. They were punctual and worked so hard. The windows looked fantastic and they made sure I knew exactly how they worked before leaving.
They made sure all my personal belongings were covered and protected and did a great job of cleaning up after themselves. Would highly recommend.
Response from Barnet Window Company:
They made sure all my personal belongings were covered and protected and did a great job of cleaning up after themselves. Would highly recommend.
14th May 2018
Thank you for taking the time to leave us a review.
We are delighted to hear that you are pleased with our service and quality of product.
We will ensure that these comments are passed onto the installations team.
Kind regards from the team at Barnet Window Company
Barnet Window Company
We are delighted to hear that you are pleased with our service and quality of product.
We will ensure that these comments are passed onto the installations team.
Kind regards from the team at Barnet Window Company
Barnet Window Company
Overall
rating
Five star service. Five star quality product.
I had new windows, French doors and a front door installed by Barnet Window Company on 04/05/2018. I was informed the team of three would arrive between 8:30am and 9:30am, David, Spencer and Chris arrived at approximately 8:45am. They were very friendly and put me at ease regarding the protection of my European oak wood floor whilst the work was being carried out. They also put dust covers down.
As they were going to be working in every part of the house, I left them to carry on with the work. The installation was completed by 1:30pm. I was very impressed with how clean and tidy they left the house. A seamless process from the very beginning and with no hard sell.
I love the work that has been carried out, in particular the French doors which have transformed my living room. Thank you Barnet Window Company for leaving me with a big smile. I've already recommended you to a neighbour who inquired in the same day of my installation. I would definitely use and recommend you again. You're first class and good value for money.
By Mrs Sabinah Johnson on 14th May 2018
Response from Barnet Window Company:
I had new windows, French doors and a front door installed by Barnet Window Company on 04/05/2018. I was informed the team of three would arrive between 8:30am and 9:30am, David, Spencer and Chris arrived at approximately 8:45am. They were very friendly and put me at ease regarding the protection of my European oak wood floor whilst the work was being carried out. They also put dust covers down.
As they were going to be working in every part of the house, I left them to carry on with the work. The installation was completed by 1:30pm. I was very impressed with how clean and tidy they left the house. A seamless process from the very beginning and with no hard sell.
I love the work that has been carried out, in particular the French doors which have transformed my living room. Thank you Barnet Window Company for leaving me with a big smile. I've already recommended you to a neighbour who inquired in the same day of my installation. I would definitely use and recommend you again. You're first class and good value for money.
By Mrs Sabinah Johnson on 14th May 2018
Dear Sabinah
Thank you very much for taking the time to leave us such a fantastic review. It is much appreciated and we are pleased to hear how delighted you are with your new windows, front door and French doors. Customer service is of paramount importance to us and it is a delight to hear how our installations team have delivered on this.
We hope to work with you again in the future.
Kind regards from the team at Barnet Window Company
Barnet Window Company
Thank you very much for taking the time to leave us such a fantastic review. It is much appreciated and we are pleased to hear how delighted you are with your new windows, front door and French doors. Customer service is of paramount importance to us and it is a delight to hear how our installations team have delivered on this.
We hope to work with you again in the future.
Kind regards from the team at Barnet Window Company
Barnet Window Company
Overall
rating
Friendly fitter, clean and tidy. Discussed options with me due to unlevel window brickwork.
Response from Barnet Window Company:
11th May 2018
Thank you for taking the time to leave us a review, it is much appreciated.
We will pass on your comments to the installations team.
Kind regards from the team at Barnet Window Company
Barnet Window Company
We will pass on your comments to the installations team.
Kind regards from the team at Barnet Window Company
Barnet Window Company
Overall
rating
Going by the glowing customer reviews on the website I made an appointment for a company visit. He rang at the appointed time to say there was no one at home but confirmed he had the correct address . I told him I was at home the whole day and there was no one at my front door. He rang me on my land line indicating to him I was at home. He couldn't confirm where he was or tell me he had checked the road signage. Thinking he was round the corner from me on another road with the same number, I gave directions to get here, gave landmarks to identify my house and also I suggested asking someone. I walked up to the road front and looked out for him for a while .He didn't turn up. I tried ringing him- he didn't take the calls. As he could have been driving I rang the office several times at intervals and was told they too were trying to get hold of him. They also assured me several times they will ring me back with an answer when they speak to him. That was two weeks ago. No contact has been made to give an explanation in spite of the assurances. EXTREMELY DISAPPOINTING-
Response from Barnet Window Company:
10th May 2018
We would like to apologise for the complete lack of communication with regard to your appointment and that a consultant did not make it to your property. Customer service is of upmost importance to us and we would like to endeavour to put this right. Our Managing Director, John Rose would like to make an appointment to come and see you if you are still interested in receiving a quote.
We have attempted to contact you and have also sent you an email. We hope to resolve this soon. Kind regards from the team at Barnet Window Company
Barnet Window Company
We have attempted to contact you and have also sent you an email. We hope to resolve this soon. Kind regards from the team at Barnet Window Company
Barnet Window Company
Overall
rating
An impressive service from first contact to completion.
On the first visit/survey we had a thorough discussion of the work needed and possible variations so that the installed windows would be as similar as possible to the originals, and in keeping with other houses in the road of the same age and design.
A detailed proposal received very quickly.
We visited the showroom to check examples of the details on which we weren't finally decided, and advised of local houses where similar styles had been installed so we could see how things looked in situ.
Installation dates agreed well in advance, by phone and in writing. Good support from the fitters, allowing us to move as little furniture as possible to give them a suitable working area.
Work carried out on time as agreed and the house and surrounds left as clean as possible at the end of each day.
By Mr Alan Lingley on 24th April 2018
Response from Barnet Window Company:
On the first visit/survey we had a thorough discussion of the work needed and possible variations so that the installed windows would be as similar as possible to the originals, and in keeping with other houses in the road of the same age and design.
A detailed proposal received very quickly.
We visited the showroom to check examples of the details on which we weren't finally decided, and advised of local houses where similar styles had been installed so we could see how things looked in situ.
Installation dates agreed well in advance, by phone and in writing. Good support from the fitters, allowing us to move as little furniture as possible to give them a suitable working area.
Work carried out on time as agreed and the house and surrounds left as clean as possible at the end of each day.
By Mr Alan Lingley on 24th April 2018
Dear Alan,
Thank you for taking the time to leave us a review.
We are delighted to hear that you are pleased with the service received and the assistance given by our team in making your final decision. We hope to work with you again in the future.
Kind regards from the team at Barnet Window Company
Barnet Window Company
Thank you for taking the time to leave us a review.
We are delighted to hear that you are pleased with the service received and the assistance given by our team in making your final decision. We hope to work with you again in the future.
Kind regards from the team at Barnet Window Company
Barnet Window Company
Overall
rating
Polite, friendly worker. Great customer service from beginning to end of process. Always confident we will get a good product and great value for money. Worker very experienced and clean.
By Ms Suzanne Elwick on 24th April 2018
Response from Barnet Window Company:
By Ms Suzanne Elwick on 24th April 2018
Dear Suzanne,
Thank you for taking the time to leave us a review. It is much appreciated and we are pleased to hear how delighted you are with our customer service and product provided. Your comments will be passed onto Kim who I am sure, will be most pleased.
Kind regards from the team at Barnet Window Company
Barnet Window Company
Thank you for taking the time to leave us a review. It is much appreciated and we are pleased to hear how delighted you are with our customer service and product provided. Your comments will be passed onto Kim who I am sure, will be most pleased.
Kind regards from the team at Barnet Window Company
Barnet Window Company
Overall
rating
Chris fitted a new front door and we are very pleased with the result.
The company were easy to deal with, friendly and efficient.
We are looking forward to a draught free winter.
Response from Barnet Window Company:
The company were easy to deal with, friendly and efficient.
We are looking forward to a draught free winter.
21st April 2018
Thank you for taking the time to leave us a review, it is much appreciated.
We are pleased to hear that the service you received was efficient and friendly and that you are happy with your new front door.
Kind regards from the team at Barnet Window Company
Barnet Window Company
We are pleased to hear that the service you received was efficient and friendly and that you are happy with your new front door.
Kind regards from the team at Barnet Window Company
Barnet Window Company
Overall
rating
Unfortunately your installation team were an hour late. A courtesy call would have been nice to let me know that they were going to be late, but instead I had to phone the office to find out.
Response from Barnet Window Company:
17th April 2018
We apologise for the late running of our installations team and lack of communication on that particular day. We hope you are pleased with your new front door.
Kind regards from the team at Barnet Window Company
Barnet Window Company
Kind regards from the team at Barnet Window Company
Barnet Window Company
Overall
rating
Very reliable workmen. Turned up at 8:30 and worked until 6pm without a break to finish fitting on the day.
High standard of fitting and finish on window surround. Chris and Kim were very helpful and worked to a high standard. Windows are exactly as expected.
Response from Barnet Window Company:
High standard of fitting and finish on window surround. Chris and Kim were very helpful and worked to a high standard. Windows are exactly as expected.
17th April 2018
Thank you for taking the time to leave us a review, it is most appreciated.
We are delighted to hear how pleased you are with your windows and the service provided.
We hope to work with you again in the future.
Kind regards from the team at Barnet Window Company
Barnet Window Company
We are delighted to hear how pleased you are with your windows and the service provided.
We hope to work with you again in the future.
Kind regards from the team at Barnet Window Company
Barnet Window Company
Overall
rating
An impressive service from first contact to completion.
On the first visit/survey we had a thorough discussion of the work needed and possible variations so that the installed windows would be as similar as possible to the originals, and in keeping with other houses in the road of the same age and design. We received a detailed proposal within a couple of days.
We visited to the showroom to check examples of the details on which we were not finally decided, and advised of local houses where similar work had been done so we could see how things looked in situ, before deciding on the final specification.
The installation dates were agreed well in advance by phone and in writing.
We had good support from the fitters, allowing us to move as little furniture as possible to allow them a suitable working area.
The work was carried on time, as agreed, and the house and surrounds left as clean as possible at the end of each day.
By Allan Lingley on 17th April 2018
Response from Barnet Window Company:
On the first visit/survey we had a thorough discussion of the work needed and possible variations so that the installed windows would be as similar as possible to the originals, and in keeping with other houses in the road of the same age and design. We received a detailed proposal within a couple of days.
We visited to the showroom to check examples of the details on which we were not finally decided, and advised of local houses where similar work had been done so we could see how things looked in situ, before deciding on the final specification.
The installation dates were agreed well in advance by phone and in writing.
We had good support from the fitters, allowing us to move as little furniture as possible to allow them a suitable working area.
The work was carried on time, as agreed, and the house and surrounds left as clean as possible at the end of each day.
By Allan Lingley on 17th April 2018
Dear Allan,
Thank you for taking the time to leave us such a great review, it is much appreciated.
We are delighted to hear how pleased you are with both our service and quality of the windows.
Kind regards from the team at Barnet Window Company.
Barnet Window Company
Thank you for taking the time to leave us such a great review, it is much appreciated.
We are delighted to hear how pleased you are with both our service and quality of the windows.
Kind regards from the team at Barnet Window Company.
Barnet Window Company
Overall
rating
I've used BWC on three occasions now and would be very happy to recommend. Their products and service are top notch, complete professionals.
Response from Barnet Window Company:
10th April 2018
Thank you for taking the time to leave us a review, it is much appreciated.
We are pleased to hear how happy you are with both our service and quality of products.
Kind regards from the team of Barnet Window Company
Barnet Window Company
We are pleased to hear how happy you are with both our service and quality of products.
Kind regards from the team of Barnet Window Company
Barnet Window Company
Overall
rating
Work completed on time to our satisfaction.
Response from Barnet Window Company:
10th April 2018
Thank you for leaving us a review. Your time is appreciated.
Kind regards from the team at Barnet Window Company
Barnet Window Company
Kind regards from the team at Barnet Window Company
Barnet Window Company
Overall
rating
Very pleased with the windows that Barnet Window Company fitted. Everyone I spoke to at the company was polite, friendly and knowledgeable. The window fitters did an excellent job and made every effort to keep everything clean and tidy. The windows look fantastic too.
By Mark Farrar on 10th April 2018
Response from Barnet Window Company:
By Mark Farrar on 10th April 2018
Dear Mark,
Thank you for taking the time to leave us a review, it is much appreciated.
We are pleased to hear your comments with regard to our customer service and hope you enjoy your new windows.
Kind regards from the team at Barnet Window Company
Barnet Window Company
Thank you for taking the time to leave us a review, it is much appreciated.
We are pleased to hear your comments with regard to our customer service and hope you enjoy your new windows.
Kind regards from the team at Barnet Window Company
Barnet Window Company
Overall
rating
This was the third time we have used Barnet Windows over the last 10 years. The attention to detail to match the original details from the old windows, through to customer service and installation hasn't changed in all that time - wouldn't hesitate to recommend.
Response from Barnet Window Company:
29th March 2018
Thank you for taking the time to leave us a review, it is much appreciated.
We are delighted that you have decided to use us again and that our customer service and quality of product supplied has not altered in any way.
Kind regards from the team at Barnet Window Company
Barnet Window Company
We are delighted that you have decided to use us again and that our customer service and quality of product supplied has not altered in any way.
Kind regards from the team at Barnet Window Company
Barnet Window Company
Overall
rating
Kim fitted the windows beautifully as we knew he would having previously fitted windows for us. Great job and very tidy. I touched up the decoration, plaster and window ledge - I have some spare paint so not a hardship for a DIY person.
We waited until now before making a comment. We had a wicked east wind with snow. The landing and the loo were free from draught and so much warmer, particularly in the middle of the night when the central heating is off!
The stained glass looks great and we are both very pleased with the result.
By Mr Peter Gude on 29th March 2018
We waited until now before making a comment. We had a wicked east wind with snow. The landing and the loo were free from draught and so much warmer, particularly in the middle of the night when the central heating is off!
The stained glass looks great and we are both very pleased with the result.
By Mr Peter Gude on 29th March 2018
Overall
rating
Advice and quote were accepted. May consider windows downstairs, being treated with the same secondary windows after a trial period.
By Jane Downey on 26th March 2018
By Jane Downey on 26th March 2018
Overall
rating
Prompt and professional. Able to discuss visually and verbally.
26th March 2018
Overall
rating
This company really care about their customers and provide first class service, products and workmanship.
19th March 2018
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