Do you understand this page?

The header (4P's) bears no relevance to music on hold so on landing I would be a little perplexed with that.

Next, it isnt anything different to any other web page selling a product. It explains the benefits and the product description, but I wouldn't say that it tells me how music on hold 'works'. Just that it does work.

I presume you are just practising on twenty ten template?

I'd agree with comments so far. The header shouts out "Marketing" with unrelated sub headings? . . and then we move down to see an over complicated and too wordy explanation of the product. By the time I get half way down I finally realise what it is you are selling. I don't think I'm abnormally dense (debatable?) .... but I do find your layout off focus and inevitably confusing
The product sounds very good and the way it works could be demonstrated in a few simple illustrations complemented by plain English copy.
Sorry for the apparent negativity but an appraisal is worthless unless it's honest and (hopefully) helps to point you in a better direction.

cheers, Paul Shotan: proprietor/designerwww.artworks-unlimited.co.uk
low cost, high quality custom graphics, website design and hosting.

Hi Tomsk

I felt the graphic was irrelevant to the product you're selling - why not one of a business caller - hanging on on the 'phone and being "sent" selling messages?

I'd have preferred a layout set out on the following lines:-

Item (1) An explanation of the benefits to Customer of the product - eg keep your callers online until you can take their call; sell to them while they're waiting.

Item (2) How you deliver these benefits - Option 1, Option 2 (please explain what the sales / marketing value difference are between the options - I can't work it out instantly from the information you've given me)

Item (3) Other information
[eg * Messages last 5 - 6 minutes, giving you the facility to insert 6 - 8 different selling messages;
*Messages start randomly at different points, so on hold callers hear a different selling message each time they ring;
* These on hold systems plug into your existing telephone systems, using its phone jack, in almost every case - see our contacts page for further information.

Hope these suggestions help. From the point of view of your experiment, I'm a good guinea pig as I'm a 100% non techie!!

Best wishes, Linda

The short answer is..... No!
All I see is marketing as the image is irrelevant to the product unless I scroll down and read. The message needs to be clearer.

Thank you all for your replies - points taken on board.

So really what I was trying to ask was - is it clear that to get this item to work you require to elements ie: the software and the unit below to play the software?

I am afraid for me, the short answer again is, No!
Because you have pointed this fact out I can see this but joe pupil wouldn't get that message.

The line -
You will require the two components listed below for the music on hold system we supply: -
fades into obscurity due to the big blue
On Hold Music