One of my most recent clients suggested I might like to set up such a scheme so that clients could get a discount if they refer new customers to me. Does anyone do this? I'd love to hear some real life experience.
I won't be wanting to use a referral link or anything, more of a direct referral where people will just tell me who they have referred and they'll get the discount as long as the person uses me as I'm only a small business at the moment.
Worth it do you think? I partly think it would be nice to think people will recommend a good business without any incentive, but it does encourage recommendations I guess. As my client retention is very good, new business would easily make up for any discount awarded.
What do you think oh lovely people of the forum? Any tips? Pitfalls? 
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