Recent reviews
Yet again the postman doesn't collect my items, this is about the 4th time in the last 2 or 3 months. I was outside cleaning and hoovering my car out when I got the messages that my 4 items, could not be collected because: Unfortunately, we couldn’t collect due to the following reasons: MZ136185074GB - There didn't seem to be anyone in when we called. Unfortunately, we couldn’t collect due to the following reasons: MZ118164974GB - There didn't seem to be anyone in when we called. Unfortunately, we couldn’t collect due to the following reasons: MZ118187961GB - There didn't seem to be anyone in when we called. Unfortunately, we couldn’t collect due to the following reasons: MZ118192391GB - There didn't seem to be anyone in when we called. I WAS ON THE DRIVE WHEN THIS WAS RECEIVED!!!!! This is a bare faced lie, the 1st postman said it wasn’t on his PDA, so the other must have it. No one else turned up as I was outside at the time my phone beeped (at 14.20) with the emails. I wouldn’t mind if I’d gone out, but I was working on my car on the drive when I got the emails, they didn’t call at the house, this just isn’t good enough.
review stars
The service is becoming a joke, we often go 2 weeks without any mail then it all lands on the same day. Today we had 12 letters having had nothing for over 12 days. Included today was a letter parcel posted 1st class at a cost of £2.25 on 25th September. It arrived 4th October. Trying to contact the sorting office is impossible, on the phone the waiting time is always over an hour and if you go down nobody wants to deal with you unless you are picking up a parcel. It's an absolute disgrace.
review stars
What the hell is going on with Royal Mail deliveries in Nuneaton? I thought we were past all the delays, but it's now August and we are still only getting post once a week... if we are lucky, that is. I've been waiting delivery of some things that were posted two weeks ago. It's becoming a pitiful service. What an absolute joke. But I guess it's not just Nuneaton as we have customers all over the country complaining about late deliveries, some being refunded by eBay only to have the item turn up a week later. Either way we are always out of pocket... thanks for that Royal Mail. And I would not even bother to try to get compensated for a late delivered or missing parcel, it's just not worth the stress of all the hoops they get you to jump through. Diabolical Royal Mail, you should be ashamed. Some businesses should never have been privatised in the first place.
review starsreview stars
I should have had 5 parcels collected on Saturday 20-5-23 by 3pm. At 3.05 the Royal Mail van came up our street and didn't even stop, it turned around and drove away. A couple of minutes later I received 5 emails saying parcels could not be collected due to us not being in, we were in and there were 3 cars on the drive. These 5 parcels are now going to be delivered late if at all, losing me more money and getting Negative Feedback from customers. I am now starting to get Negative Feedback on Ebay for items being delivered late or not at all, so I have to refund them or send the item again. Royal Mail is the only service I actually lose money on.. I also pay for "signed for" postage and have about a dozen items that should have been signed for but haven't over the last 2 or 3 months. I also had an item returned to me this week from someone who wouldn't sign for it, and I had to pay £1.50 to have my item returned. I am absolutely disgusted with the way I have been treated by Royal Mail.
review stars
Three weeks with no post now, fed up, I get post weekly normally, medical letters l, legal letters and Nuneaton Sorting Office seem to only be delivering Parcels…
review stars
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Nuneaton Royal Mail Delivery Office | Sorting Office

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1.3 out of 5 based on 8 reviews - view feedback - add your review
Nuneaton Royal Mail Delivery Office | Sorting Office
Nuneaton Delivery Office, 3 Church Street
Nuneaton
Warwickshire
CV11 4AA
United Kingdom
Tel: 03457 740740
Select here to contact your local Delivery Office



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1.3 out of 5 based on 8 reviews
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Yet again the postman doesn't collect my items, this is about the 4th time in the last 2 or 3 months.

I was outside cleaning and hoovering my car out when I got the messages that my 4 items, could not be collected because:

Unfortunately, we couldn’t collect due to the following reasons:
MZ136185074GB - There didn't seem to be anyone in when we called.

Unfortunately, we couldn’t collect due to the following reasons:
MZ118164974GB - There didn't seem to be anyone in when we called.

Unfortunately, we couldn’t collect due to the following reasons:
MZ118187961GB - There didn't seem to be anyone in when we called.

Unfortunately, we couldn’t collect due to the following reasons:
MZ118192391GB - There didn't seem to be anyone in when we called.

I WAS ON THE DRIVE WHEN THIS WAS RECEIVED!!!!!

This is a bare faced lie, the 1st postman said it wasn’t on his PDA, so the other must have it.

No one else turned up as I was outside at the time my phone beeped (at 14.20) with the emails.

I wouldn’t mind if I’d gone out, but I was working on my car on the drive when I got the emails, they didn’t call at the house, this just isn’t good enough.
1st December 2023
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or reliability
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The service is becoming a joke, we often go 2 weeks without any mail then it all lands on the same day. Today we had 12 letters having had nothing for over 12 days. Included today was a letter parcel posted 1st class at a cost of £2.25 on 25th September. It arrived 4th October. Trying to contact the sorting office is impossible, on the phone the waiting time is always over an hour and if you go down nobody wants to deal with you unless you are picking up a parcel. It's an absolute disgrace.

By on 4th October 2023
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or reliability
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or recommend
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What the hell is going on with Royal Mail deliveries in Nuneaton? I thought we were past all the delays, but it's now August and we are still only getting post once a week... if we are lucky, that is. I've been waiting delivery of some things that were posted two weeks ago. It's becoming a pitiful service. What an absolute joke.

But I guess it's not just Nuneaton as we have customers all over the country complaining about late deliveries, some being refunded by eBay only to have the item turn up a week later. Either way we are always out of pocket... thanks for that Royal Mail.

And I would not even bother to try to get compensated for a late delivered or missing parcel, it's just not worth the stress of all the hoops they get you to jump through. Diabolical Royal Mail, you should be ashamed. Some businesses should never have been privatised in the first place.

By on 14th August 2023
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for money
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or reliability
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of service or product
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or recommend
Overall rating   review star
I should have had 5 parcels collected on Saturday 20-5-23 by 3pm.
At 3.05 the Royal Mail van came up our street and didn't even stop, it turned around and drove away.

A couple of minutes later I received 5 emails saying parcels could not be collected due to us not being in, we were in and there were 3 cars on the drive.

These 5 parcels are now going to be delivered late if at all, losing me more money and getting Negative Feedback from customers.

I am now starting to get Negative Feedback on Ebay for items being delivered late or not at all, so I have to refund them or send the item again.
Royal Mail is the only service I actually lose money on..

I also pay for "signed for" postage and have about a dozen items that should have been signed for but haven't over the last 2 or 3 months.

I also had an item returned to me this week from someone who wouldn't sign for it, and I had to pay £1.50 to have my item returned.

I am absolutely disgusted with the way I have been treated by Royal Mail.

By on 25th May 2023
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or reliability
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or recommend
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Three weeks with no post now, fed up, I get post weekly normally, medical letters l, legal letters and Nuneaton Sorting Office seem to only be delivering Parcels…

By on 18th March 2023
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The customer service point at the delivery/sorting office is appalling. In this day and age when more and more people are shopping online you would expect them to have moved with the times. I was waiting outside for more than 45 minutes in the rain to collect a parcel. At least provide some sort of shelter - there is room to build one - or move the collection point inside. I want my parcel to be left with a neighbour but you can?t even complete this form online, you have to turn up in purpose! Come on Royal Mail, it?s nearly 2018! I can get an online bank account without turning up to a bank so why can?t I choose where I want my parcels delivered online.
17th December 2017
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Royal Mail 'attempted' to deliver a parcel to my address and came up with the verdict 'addressee gone away' even though there was somewhere there all day waiting for it. Now local sorting office won't pick up the phone and I can't get hold of anyone that will help stop the parcel going back to the sender. Bad customer service - I would call it NO customer service.

By on 18th September 2014
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awaiting for a parcel to be deliverd to me but not received and no card left at all by royal mail and I am waiting for this parcel not happy that ive got to wait after paying for a service thank you

By on 7th November 2013


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