You used to get a renewal discount back in the day, seems that these have been lifted.
I look after my Mums policies for her - one of hers came due the other day - it had gone up from £147 to £170 something. Rang them up - no thats the best we can do - its gone up due to claims in the area, but i haven't made a claim was the reply!
After a few moments of arguing i replied i would go and get alternate quotes - nobody was any cheaper.
Rang them back, by accident i pressed the digit to be put through to the cancellation/retention team who immediately reduced the price to the same as we paid the year before.....
I was about to pay the best part of £30 more !!!!!
Used to spend a lot of time defending insurance companies in my days as a broker - how the hell can i defend that !