Tracking the origins of an email

By : Forum Member
Published 5th April 2012 |
Read latest comment - 5th April 2012

Is this possible? I along with many other plumbing businesses seem to be recently getting inudated with emails from one particular email address (Hotmail.co.uk) with it comes a virus called S.M.A.R.T HDD anyway I have AVG security and it passed that with no problems at all, so spent Sunday afternoon cleaning the computer and getting rid of the bug. Also with the Government on about the monitoring of email and text messaging now, there must be I would have thought a simple straight forward to track these culprits down.

Thanks,
Barney
Comments
..Might not be easy, though, if the email's being spread by other infected computers.

What isn't easy is usually expensive - so there'd have to be a good reason for investing the money it would cost and many customers willing to pay the price. I think most of us just pray our anti-virus and firewall software will keep us safe (even though nothing provides 100% protection against "nasties").

Linda
CareersPartnershipUK

If you can see your emails headers (depends on your email client), then this can show you more info, but it is easy to spoof addresses, so it's no real assistance other than trouble shooting genuine email issues.

Hotmail are always getting accounts hacked, including mine! My account now just has an autoresponder saying that I dont use hotmail any more, and to use the contact form on our website if someone doesn't know any of my addresses

Looks like it's an annoying malware. Some good advice on the MS site:

When you encounter one of these fake virus pop-ups while browsing, immediately do the following:

-Do not touch any browser window to close it or browse further.
-Immediately press Ctrl-Alt-Del and bring up Task Manager and forcibly end all instances of iexplore.exe, if using Internet Explorer, or the executable for your browser for any other web browser.
--or--
-Go to Start/Shut Down and restart the PC without touching any browser windows.
-If you used task manager to close browser instances, reboot the machine.
-Then go to Control Panel/Internet Options and delete all temporary Internet Files and cookies. If you are using an alternate web browser, open the browser settings to do the same - delete the local cached files and cookies.
-Perform a full scan with MSE.

Remove Smart HDD Virus? - Microsoft Answers

Steve Richardson
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