Recent reviews
Dont buy they sell SECONDS, take your money up front and then zero after sales/customer service....... 2 out of the 4 carpets have large faults on them - . even there own carpet specialist said they should never have been fitted as the faults are clearly visible. The fitters damaged the skirting of my newly fitted wardrobe and chipped the paintwork in my hall and bedroom. There are also gripper scratches on the walls. They offered to replace 2 carpets but with 50% being faulty and the damage i asked for a refund. At this point i was told i was after FREE carpets by the manager!!!!!. My husband has been dealing with him for the last 12 months - yes 12 months, promise of call backs and excuses. We paid 2k in total and they finally refunded a pittance of £138. Avoid avoid avoid
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Iv purchased carpets & flooring from this company several times. Staff r very pleasant helpful & very knowledgeable, top quality products at a very decent price, definitely recommend :)
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I have bought 6 carpets from Jim's Carpets. I have been very happy with the staff in the shop, the quality of the carpets and the fitters until recently. The fitter who fitted my bathroom and toilet carpet recently, damaged the walls, skirting board and broke the side-panel fittings on my new bath. I did not receive return telephone calls from Jim's carpets when promised and I have not received acknowledgement of the 2 letters that I have written. The carpets are generally good but I have now discovered that the after sales service is non-existent. I will be looking for a different company to supply and fit my hall, stairs and landing carpet later this year.
review stars
Fantastic shop like a tardis inside with great knowlegable staff and fantastic prices Fitted my lounge carpet brilliant Will buy from them again and again Ask for Jamie
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Jim's Carpets

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3.0 out of 5 based on 4 reviews - view feedback - add your review
Jim's Carpets
42 Commercial Road, Kirkstall
Leeds
West Yorkshire
LS5 3AQ
United Kingdom
Tel: 0113 275 2599

Business type: Carpets, Rugs, Carpet Fitting
Opening hours
Monday
09:00 - 17:00
Tuesday
09:00 - 17:00
Wednesday
09:00 - 17:00
Thursday
09:00 - 17:00
Friday
09:00 - 17:00


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3.0 out of 5 based on 4 reviews
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Customer service
or reliability
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Quality
of service or product
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Likelihood to use again
or recommend
Overall rating   review star
Dont buy they sell SECONDS, take your money up front and then zero after sales/customer service....... 2 out of the 4 carpets have large faults on them - . even there own carpet specialist said they should never have been fitted as the faults are clearly visible. The fitters damaged the skirting of my newly fitted wardrobe and chipped the paintwork in my hall and bedroom. There are also gripper scratches on the walls. They offered to replace 2 carpets but with 50% being faulty and the damage i asked for a refund. At this point i was told i was after FREE carpets by the manager!!!!!. My husband has been dealing with him for the last 12 months - yes 12 months, promise of call backs and excuses. We paid 2k in total and they finally refunded a pittance of £138. Avoid avoid avoid
23rd December 2022
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Iv purchased carpets & flooring from this company several times. Staff r very pleasant helpful & very knowledgeable, top quality products at a very decent price, definitely recommend :)

By on 2nd June 2014
rating   review star
I have bought 6 carpets from Jim's Carpets. I have been very happy with the staff in the shop, the quality of the carpets and the fitters until recently. The fitter who fitted my bathroom and toilet carpet recently, damaged the walls, skirting board and broke the side-panel fittings on my new bath. I did not receive return telephone calls from Jim's carpets when promised and I have not received acknowledgement of the 2 letters that I have written. The carpets are generally good but I have now discovered that the after sales service is non-existent. I will be looking for a different company to supply and fit my hall, stairs and landing carpet later this year.

By on 2nd September 2013
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Fantastic shop like a tardis inside with great knowlegable staff and fantastic prices
Fitted my lounge carpet brilliant
Will buy from them again and again
Ask for Jamie

By on 22nd December 2011


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