Very thankful to have had Gary Bates do our homebuyer survey.
A full detailed comprehensive report.
Gary took any time we needed after the survey report to answer all our questions.
Great value and money well spent.
Gary gets a 5 star rating from us and we would highly recommend to others.

By brian young on 4th April 2025

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Good response time, clear communication and detailed, professional report.
Excellent Value for Money

21st March 2025

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Gary was very efficient and provided a comprehensive survey. He was responsive to e-mails, and got the survey arranged and completed extremely efficiently.
The actual survey report was very long (and comprehensive), and had a number of areas which guided through it.
I will be using him again if/when we buy another house. If we don't buy another house, I will be recommending him to others.

By Sean Pearce on 15th March 2025

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By Kin Leung on 13th March 2025

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By Sally Dibden on 8th March 2025

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GB were absolutely brilliant in every aspect. The survey was conducted quickly and the results sent over in equal fashion. The survey conducted was incredibly thorough and offered some excellent guidance about how to proceed with any issues presented. Their communication through email was always very helpful and prompt. Given all of these reasons and the very fair price offered, I would highly recommend GB for any survey needed.

By Joel Blacklock on 15th February 2025

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We were very pleased with the service provided. Quick response, did the survey quicker than anticipated as we were in a rush. Very thorough report with lots of pictures to help visualise it all. Had the opportunity to go through the main points of the survey over the phone and he took time to explain it all to us and answer our questions. Very good service.

By John & Elisabeth on 1st February 2025

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Gary was very quick to respond and kept me updated throughout the whole process. Report was very detailed with lots of pictures and everything was explained easily. Thanks Gary for a great survey :)

21st January 2025

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On time report and very good service

By Nagarjuna Bandlamudi on 20th January 2025

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I am a first-time home buyer. I found Gary who was highly rated on Google and I did not hesitate to contact him to do a survey for my new home. His report lived up to my expectations. His report was professional and detailed, allowing me to understand the status of my new home. and what needs attention. I received the report, and Gary took the time to call me to explain the content of the report in detail and answer my questions professionally. Thank you very much Gary.

By Brian K on 3rd January 2025

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Gary is an excellent and professional surveyor - easy to communicate with and straightforward. Would totally recommend!

By Tom on 19th December 2024

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I was recommended Gary by a family member who was very impressed with the work he had done for them. I would also highly recommend him. The communication was always quick and answered any queries quickly and efficiently. The report I received was in depth and detailed. Gary was very professional and quick. I couldn't recommend more highly.

By Jess on 16th November 2024

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Really really pleased we went with Gary and his company. Couldn’t have asked for a more thorough check and will definitely be using again in the future. The Google reviews spoke for themselves and we weren’t disappointed at all. Great peace of mind.

By Sam on 11th November 2024

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Excellent. Very reasonable price, great service, great detail, great comms. Very easy to use with Gary liaising with the EAs without me needing to lift a finger. Great

By Dan on 22nd October 2024

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Gary was extremely efficient with our level 3 survey. Very responsive and interactive and everything was done quickly and professionally.

Highly recommended A++

17th October 2024

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Gary came to conduct the survey on the house I was selling, and was really impressed by how thorough and professional he was. Due to this I asked him to conduct the survey on the new property I was buying. Highly recommended!

By Ben Weller on 4th September 2024

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Gary was really great - able to do the survey much faster than anyone else we saw, and for a brilliant price too. Very responsive via email and helped explain the survey results - would definitely recommend :)

By Abby on 21st August 2024

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Gary’s communication was fantastic and he helped us out with any questions we had.
Amazing service

By Charlotte on 12th August 2024

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Great service. quick, honest, freindly and helpfull. Couldnt have asked for more. As first time buyers. it really helped put our minds at ease and Gary is a man of his word who really helped with the process.
Thank you.

By Kieran on 15th July 2024

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Gary gave me a very competitive quote for a full building survey. He responded very quickly to my queries and the report was comprehensive and easy to understand. No hesitation in recommending him.

13th July 2024

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Very informative and thorough survey. Fast replies to email- even out of office hours.
The survey was carried out very quickly- within a few days of booking and the report arrived within a couple of days. Queries were rapidly replied to.
Would recommend to any potential house buyers.
Good value for money and fantastic service.

By David Taylor on 10th June 2024

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100% recommend. The survey was carried out so quickly and Gary got the report back to us in a couple of days. Very thorough and able to ask questions. It was also the best value for money that I could find anywhere. Thank you!

By Rebecca on 14th May 2024

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Found Gary to be very patient as we changed the location of survey 3 times, excellent detailed report provided, as he said he would.

By Paul Critchley on 29th April 2024

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Gary from G B Residential Surveys completed a survey for a property we purchased. He was timely, efficient and friendly and his report was incredibly in depth and easy to understand.

Communicating with Gary was easy and he was really responsive. We would definitely recommend Gary to anyone looking to complete a survey.

By Katie R on 12th March 2024

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Gary was quick to complete the survey and provided a very in-depth report to a high standard. Very good price compared to other companies. Would highly recommend and use again in the future.

By Tom on 11th March 2024

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Extremely fast, supportive and friendly in terms of communication and explaining what will be needed for my property purchase. Could not recommend anymore. Will be using in future.

By Brandon Davies on 14th January 2024

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Gary moved quickly and carried out a very detailed survey, highlighting a lot of issues that would've gone otherwise unnoticed. Some of the points highlighted may give us room to renegotiate the price of the house we're buying, so he's saved us more than a few quid.

Can't recommend enough, quality and detailed survey provided in a short turn around (I had the survey back within a week of opening comms).

By Andy Hierophant on 11th January 2024

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We were extremely pleased with the service and professionalism offered by Gary. Gary was communicative and thorough. We would highly recommend to anybody looking for a property survey. Thank you Gary!

By Elizabeth on 5th January 2024

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Very prompt service as I needed the survey carried out before Christmas and lots of places were booked up untill mid January but Gary managed to get me in on a Saturday in plenty of time prior to Christmas.

A very comprehensive report with any major or minor issues highlighted at the beginning of the report to save me trauling through the entire report to find anything of real concern. Delivered promptly after I had made full payment with evidence of any relevant tests carried out.

On the whole very happy with report and any follow up that I required afterwards also great follow up to any queries I had, no complaints and a fraction of the price compared to some other quotes.

19th December 2023

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Excellent service,
Very good price compared to other companies and a very thorough and efficient report was made.
Would definitely recommend

By Arran Rosser on 29th November 2023

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Gary is very knowledgeable, easygoing and straightforward, he was able to answer all my questions and his experience in the industry really shows

By Ben on 29th November 2023

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Great communication, excellent value, really happy with the overall service.

By Matt Franklin on 25th November 2023

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Garry was an absolute pleasure to work with. As I first time buyer he was patient and understanding. Took the time to fully explain everything to me properly. The report provided was very thorough and covered all aspects required in depth. Garry also then spent the time to go through the report details with myself over the phone highlighting all required concerns. I am extremely happy with the service I received and highly recommend his work. Again an absolute pleasure to worth with someone so kind and knowledgeable and patient. Thanks Garry!

By Hemal Chauhan on 25th November 2023

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Gary was fantastic, responsive and great at communication throughout the process. He went above and beyond to answer queries surrounding the purchase of the house. Survey was super helpful. 100% recommend.

By J Higgins on 22nd November 2023

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Excellent SURVEY done, very thorough and informative with photographs included. The Surveyor was most helpful and willing to reassure me with any questions I needed answering. I would therefore, thoroughly recommend this Company to anyone.

9th October 2023

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Went the extra distance- thorough report, highly detailed with excellent photos. Punctual and reliable with a friendly demeanour. Highly recommended

By Gerry Vasbenter on 27th August 2023

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Great communication, kept me informed of progress and produced a thorough report in a timely manner.

By M Jameson on 17th August 2023

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Gary was excellent to work with from the start.
He kept me updated every step of the way and offered follow-up phone calls to ask any questions that I had about the survey results.

He was very thorough and it had a quick turn around time.

He is excellent value for money and would use him again/recommend him immediately.

By Joshua Reid on 29th July 2023

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Fantastic service at a great price. We were booked in for a survey within days of requesting a quote and had the report back a few days later. Would highly recommend and would definitely use again if needed.

By Emily Hather on 16th July 2023

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Gary did a snagging survey for my new build. He was thorough and produced the report within a few days, followed up by a phone call, I found the report helpful and well worth the money spent.
I would recommend anyone purchasing a new build to have this done.

By Theresa Head on 16th July 2023

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First time buyers and we are happy to have gone ahead with Gary; the service he provided was fantastic, from proffessionlism to helpfulness, communication to efficiency (results recieved less than two weeks from initial enquiry). If I needed to be picky because nothing is perfect, there were one or two inconsistencies in a couple of sections but, ultimately, everything that mattered was clear. Gary is very approachable and I have no doubt any issues would have been addressed quickly, if there was a need to. The main highlight of the service provided was the customer service and communication throughout the process. We were informed of what was going on, and what would happen next at every stage of the process, both via email and text. After payment was sent, Gary sent the report at 0901hrs the same morning despite having IT issues! We were also particularly grateful for the follow up call to go through some of the less-than-ideal parts of the thorough survey (160+ pages, clear photos throughout). This was such a valuable part of the process to get a real sense of the important points of the findings and what our next steps should be. Gary provided some sound advice in plain, understandable terms and welcomed us to arrange another call at anytime. Overall excellent, thanks!

14th July 2023

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Gary carried out the survey for my house purchase. He was very quick to arrange the survey and respond to questions. He produced a clear and methodical report with good quality photos. Very professional. Would highly recommend.

6th July 2023

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Very efficient, quick and professional. In my opinion surveys should be more accurate from the prospective of the searches, like a solicitor do, they could add some info from there, but this is a generic opinion about their sector. Job was done and explained properly, very open to any type of questions and no looking at the watch when on the telephone with me. Highly recommend their services.

By Jordi Pan on 15th June 2023

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Great service. I would highly recommend Gary.

By Michael Dart on 9th June 2023

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Gary carried out our survey for our purchase. He produced an excellent, clear and well presented report. He also took the time to call and talk through the minor issues he had seen at the property and to recommend the course of action to take.

By Dan Newman on 1st June 2023

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Gary communicates very well throughout his job and responds quickly to all my enquiries. Thank you so much for your detailed snagging report on my new build. Gary had helped us finding some snagging issues that we would have never ever noticed, many thanks ! Your are very helpful and your work is of high professional standard. Many thanks !

By Mag on 26th May 2023

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Gary sent a 143-page survey report with detail descriptions and suggestions. The report is ready only 3 days after the site visit.
He will also arrange a call to explain the report and answer your questions.
Professional and nice.

By Andrew on 23rd May 2023

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We found the service to be excellent, very thorough and profession, and the outcome well explained verbally and documented clearly in the report that we received.
Although , the outcome of the report was not what we wanted to hear, we are absolutely grateful that the numerous faults with the property that we had our hearts set on buying were identified .
We would have no hesitation in using this company again.

Thank you
Rich

By Richard Tozer on 23rd May 2023

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Good communication,very well set up easy to read and identify,brilliant summary,and good pictures of property.

By Miranda stone on 19th May 2023

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The service provided by Gary was fantastic. I am a first time buyer and he made the process very easy and efficient. He was very quick to organise a house visit to carry out the survey and liaising with the estate agents so I didn't have to worry. After the survey he organised a call to talk me through the survey and areas that may need attention. I would recommend his services to anyone looking for a thorough survey to be carried out.
Thank you!!

By Bryony on 18th May 2023

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Service delivered in a professional and timely manner, would recommend.

By Chris on 11th May 2023

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Gary was fantastic, provided a great survey and open to discuss afterwards. Completely exceeded expectations.

By Chris on 3rd May 2023

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Gary was quick to respond to our request in a professional manner. He arranged to carry out the survey in a timely manner and we received the report within a few days. We were very pleased to get his contact details from this and would recommend him without hesitation. Happy to say his report enabled us to get the mortgage we need to buy our new home.

By Alison Hill on 30th March 2023

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Communication via email has been brilliant, always fast replies and very helpful. The survey report was very thorough and well layed out. Would highly recommend.

By Michael Thompson on 15th March 2023

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All contact regarding our building survey needs, from initial enquiry, to the survey, the report, and follow up questions has been fantastic. Gary seems to go above and beyond to help the customer. You can't ask for more than that. I would highly recommend.

By Angela on 1st March 2023

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A comprehensive survey which was detailed in a clear and straightforward manner. Lots of photos to add clarity to the content. Followed up with telephone discussion wherein Gary was able to help way lay any concerns I had about the property. It was obvious that Gary has a comprehensive knowledge of building design and construction.

By Jeff Mapstone on 16th February 2023

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Exceptional service!
From the first phone call you are met with a professional response. They listen to you and take the time to understand what you are looking for. The survey was carried out quickly and the report was clear and consice. They provide easy to understand reporting with the important information standing out.
They are responsive - personal - clearly experts and provide excellent value.

The team go beyond what you would expect. I cant recommend them highly enough.

By Scott on 12th February 2023

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The surveyor conducted the survey smoothly and completed the report promptly. The surveyor provided quick responses to all enquiries . The services were value for money.

By CW HUI on 6th February 2023

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Gary was fantastic. He was very thorough with his survey and turned it around quickly. He followed up with an in-depth phone call and made sure all of my questions were addressed. He seemed ethical and professional at all times as well as sympathetic to my position and the decisions I was facing (as a first-time buyer, going through the process alone). He always made me feel like he had time to discuss my concerns, he offered to give his perspective on building quotes I received and he always responded quickly.

24th November 2022

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Very impressed. Very quick response and homebuyers survey was very detailed. Thank you

By Sally Ward on 21st November 2022

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Fantastic service.
Comprehensive and detailed
Fully recommended, you cannot get any better

By Brian on 27th October 2022

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Gary provided a fantastic service from start to finish. We were promptly provided with a report after our Homebuyers Survey had been carried out, and that was followed by an incredibly helpful phone call to take us through the main areas of the report and gave us the opportunity to ask any questions we might have. As first time buyers we had a lot of questions - Gary showed a great amount of patience and made us feel really comfortable asking all the questions we had. Overall Gary was so professional and really approachable. I would highly recommend him and will use his services again in the future.

By Nicole Boyer on 20th October 2022

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As a first time buyer I'm not a expert on some of these matters for a homebuyer survey and have not yet completed my purchase, but GB Residential Surveys provided what I considered was a really thorough assessment of the house I was buying. They provided loads of detail and pictures across the property, and practical solutions to address the issues raised. They were always communicative and took time to have a debrief conversation after the survey was completed talking through their report and answering any questions I had.

By Nathan on 19th October 2022

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Booking of the survey is smooth. The survey report only took 3 days after the survey and it's comprehensive and with recommendations given. The wordings used in report are easy to understand. Surveyor Gary is eager to offer a phone call to explain the key points and any questions that I may have. Will recommend Gary's service without a doubt.

12th October 2022

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We cannot recommend Gary highly enough for the service he has provided. His report from the survey was prompt, detailed and clear. He offered a follow-up call straight away to discuss the issues raised and really took the time to translate into layman's terms the outcomes from his investigations.
In addition, and above and beyond the service we were expecting, Gary has remained available to us to check in and discuss issues as we try to find a solution with our seller regarding a quite significant concern that Gary had discovered at the property and detailed in his survey report.
In essence, Gary had saved us from being exposed to huge financial risk and continues to support us moving forward - we really cannot fault the service he has provided and remain so grateful for his input.

By Barbara on 11th October 2022

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This is the second time I've hired Gary to do a survey, and I'm just as happy as the first time. I certainly hope it won't be necessary, but I wouldn't hesitate for a second to hire him a third time. His work was exceedingly thorough and incredibly picky. He tried REALLY HARD to find problems with the house we're purchasing; fortunately, he was only able to find minor issues, but I'm sure if there had been bigger problems, Gary would have found them. (He found all sorts of issues in the first house he surveyed for me.)

I can't recommend him more highly.

By Chris on 6th October 2022

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Fantastic experience with this company. Gary did a very comprehensive survey and really went above and beyond in detail. Would highly recommend to anyone.

By Lorna on 15th September 2022

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Gary was professional and friendly and great to deal with. He provided a very thorough and detailed L2 survey report just a couple of days after his visit and also offered a phone call to go through the report with me, where he clearly outlined all the key things to be aware of and answered all my questions, no matter how small or daft! The experience has left me confident in the property I'm purchasing. Would happily recommend to anyone. Thank you!

By Nikki on 14th September 2022

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I almost put four stars above, in the "value for money" tickbox. Almost. But I couldn't bring myself to do so. The surveys Gary did for me were worth every pound. Gary was absolutely perfect in every way you want a surveyor to be: thorough, communicative, detailed, honest, kind, and happy to answer any and all questions. It was also a plain ol' pleasure talking to him. If you're hesitating due to cost, put his fee into the context of what you're buying. I doubt it will seem quite so expensive.

I could not recommend Gary more highly.

5th September 2022

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My experience of this company was brilliant from start to finish. From my initial correspondence with Martin to Gary’s excellent report at the end, all dealings with them were totally professional. Gary provided a very comprehensive and detailed report which provided us with so much useful information and it was very easy to understand, which was needed as first time buyers. He also followed up with a telephone conversation which again, was very useful. I would highly recommend Gary and the whole company.

By Sophie on 1st September 2022

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We have been very happy with the efficient and knowledgeable service we have received. Nothing has been too much trouble. We can not recommend highly enough.

By Robert on 24th August 2022

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Easy to organise and very thorough survey with lots of photographs which enabled me to raise several queries with the seller .
Would definitely recommend to others.

23rd August 2022

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Gary Bates was first class...he set up the survey via the estate agents carried out the survey on the date he stated, at all times Gary kept us updated on the progress of the survey

The survey was carried out quickly and we were sent an in-depth survey complete with full descriptions and accompanying photographs

The survey provided was second to none
I have absolutely no hesitation in recommending Gary to anyone

First class service ...value for money and a comprehensive survey

By Brian Janneh on 23rd August 2022

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Gary was incredibly response and detailed in his report.

He saw to me quickly and with 0 fuss.

This was absolutely as easy at it could be.

By Coby Jones on 22nd August 2022

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Buying a new build comes with the reassurance of a warranty and a fair expectation that the property you buy will be build to a good standard.

That said, as a first time buyer spending an alarming amount of money on a home and very much aware of some horror stories about new build properties, there was no way my partner and I were going to trust our own instincts or the word of a developer that our property wasn't hiding any nasty surprises further for us down the line.

As a result we enlisted Gary for piece of mind and the opportunity to get a definitive list of snags together to address with the developer.

Gary did a thorough and painstaking job, documenting everything as he went, and presenting an extensive report at the end. While there were some things we had spotted, Gary identified some things, such as they way some cladding had been attached to the front of our house, that we would never have spotted.

The result was a significant reduction in the anxiety of buying a new home, and a higher quality result as we identified and were able to remedy the issues Gary found with the developer. We highly recommend his services, and wouldn't hesitate to use him again.

By David C on 1st August 2022

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Gary provided a Very professional and affordable service for a homebuyers survey with an very detailed report that he delivered within 4 days of the inspection and even arranged a telephone conversation to go through anything we didn’t understand. Would definitely recommend and use again, thanks very much Gary

By Bethany long on 1st August 2022

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Gary is fantastic very professional and enthusiastic. Has made me feel a lot more comfortable with our ongoing purchase of a property. The report was very informative and Gary's follow up phonecall and debrief was extremely valuable with a good analysis of the property. Solutions and improvements were also discussed which was fantastic and has also made me feel right at home. ( well not yet but hopefully soon)
Thank you again Gary

By Nathan Searle on 1st August 2022

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Very prompt and timely communication, and carried out survey promptly too. Very pleased with service and would definitely recommend to others!

By Catherine Ransford on 29th July 2022

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I found Gary as skilful professional, helpful, and efficient. The home buyers survey includes very detailed information. All my questions were addressed. I am rating these services as 5 out of 5 and already remommended to my friend.

22nd July 2022

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Gary’s professionalism and enthusiasm to complete our snagging survey on our new build property was excellent, the report was very in-depth and clearly explained with numerous photos and detail descriptions. Thanks Gary will definitely recommend your services to our friends and family.

By Kennith chapman on 13th July 2022

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Gary was very professional and punctual in a homebuyers survey that he completed for us in the agreed time scale, he took care of everything from arranging access to the property via the estate agents and then we received an incredibly detailed report within 3 days of the site survey that was easy to read and understand then Gary took the time to speak to us on the phone a few days later to clarify any questions we had that was a really useful touch for us both .
Thank you so much Gary for your hard work and professional report. Would definitely recommend and use your service again.

By Steve and Tracy jones on 12th July 2022

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Gary was great. Really speedy and clear in explaining everything.

1st July 2022

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Gary was brilliant, would highly recommend his services. The whole process was quick and smooth from start to finish. The report was of great quality, very comprehensive and easy to understand. He also did a follow up call to go through the report and answer any questions I had. Was very impressed with his enthusiasm and professionalism.

30th June 2022

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Gary did a fantastic detailed survey and provided timely responses to all my questions and clarified everything. As a first time buyer, I was naturally apprehensive but his knowledge and answers put me at ease. Overall, would highly reccommend. If you are looking for a professional and friendly surveyor who cares about his customers, look no further.

By Girish Ram Mali on 30th June 2022

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Very professional, polite and reliable.

28th June 2022

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We used Gary to do a Lintel Survey. We found him to be professional, approachable and informative. We would recommend his service to anyone wanting surveys and advice. Thank you Gary

By Barry and Irene Hathway on 26th June 2022

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I was very impressed with the quality of service provided by Gary and Martin. My initial inquiry was answered very quickly and the communication was excellent throughout. As a first-time buyer I received lots of very good advice, from a first call before booking the survey that explained the whole process through to the debriefing call after the survey. Gary has also taken the time to answer subsequent questions about moving forward with the results.

The survey itself was extremely comprehensive, but also very clear.

Finally, I did actually have to move the survey back three times and they were extremely accommodating.

I would definitely recommend their services, especially to first-time buyers.

By Zoe Cunningham on 23rd June 2022

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Gary was very thorough in his survey of the property. He went into a lot more detail than expected with useful pictures and explanations. The follow up call to go over a few things was invaluable to get a better idea of some of the issues. I highly recommend Gary's services, very professional and approachable. Would use again in the future.

Thanks!

By James H on 8th June 2022

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Gary was very polite and helpful, and he took the time to explain to me everything he would be doing.
He was very prompt with sending through the report for me to read, and also followed this up with a phone call in order for me ask about anything I was unsure of.
I would highly recommend, and will use him again when required in the future.

By Laura on 6th June 2022

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Gary set up the survey date with the property agent with no fuss. 3 days after the survey the very detail report is in my email inbox. Gary suggested a briefing phone call but I insisted a face to face meeting. Gary don't mind walk the extra mile to come to near to me for a detail go through. Gary is professional and enthusiastic and I will definitely recommend his service.

By Alfred on 25th May 2022

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Gary Bates was exceptionally professional , courteous and efficient.
He was always available to clarify any matters we raised upon his Report.
He was prompt and his Report was extremely comprehensive.
We highly recommend him and would use him again.

By Liz & Norman Rea on 21st May 2022

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Gary is punctual, professional and a friendly guy.
I highly recommend Gary to anyone for the services he provides. He completed the report in agreed time and explained any queries I have had. He also kept me informed of any delays he may have had. I will use Gary’s services again.

By Bhavisha on 21st May 2022

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Gary was great, and his report was incredibly detailed. He was very patient with some obvious questions from a first time buyer who was a bit nervous about the whole process, and very professional. Thanks Gary!

By Jack B on 20th May 2022

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