Recent reviews
We had a new front door fitted on 10 October by Kim Morris. He was punctual, helpful and worked hard to carry out the work. Overall a very good job well done. The company were also very helpful in regards to our decision making process.
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Having heard that other door companies could supply me with a cheaper door, I did some research and decided that Barnet Windows would supply me with a superior quality product so I paid the higher price. I was really pleased to have my choice of font for my house number and my own door knocker.
Fitting the door did involve a parking issue which didn't get the job off to a good start however, shortly after all problems were resolved and the job was fitted very professionally and promptly. I am very happy with my new door, I said on first viewing that I felt like I had a new home without moving house!
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This is the second time I have used Barnet Windows. Once again I was impressed with the whole team from the order process to installation. The windows were fitted on the appointed day with minimum disruption to our household.
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We had Chris and Spencer who have done a fantastic job from start to finish! The attention to detail and their professional manner is a credit to them both. The product is of such great quality and although not the cheapest you definitely get what you pay for. Everyone in this family run business does what they say. They arrive on time, introduce themselves, no hard sell, phone when they say they will and leave your home the way they find it. We highly recommend this fantastic company and will definitely be using them again. Also Tommy came round and helped us decide what we wanted. He was extremely helpful, no hard sell and has a lovely manor too.
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Barnet Window Company gave us excellent service for our new porch and front door. We had to ensure that our neighbour, who has a common panel in the porch, was kept involved and satisfied at all stages. All the company staff appreciated the importance of this and made the planning and installation go very smoothly. There were a few errors with the installation but these were corrected very promptly.
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Barnet Window Company
Barnet Window Company
10 Southfield
Welwyn Garden City
Hertfordshire
AL7 4ST
United Kingdom
Tel: 020 8449 4747
Website: www.barnetwindowcompany.co.uk/
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Contact: Select here to contact by email
Opening hours
Monday
09:00 - 17:00Tuesday
09:00 - 17:00Wednesday
09:00 - 17:00Thursday
09:00 - 17:00Friday
09:00 - 17:00Business information
Barnet Window Company are a proud, family run business, who are here to help make your home improvements run smoothly.
Our aim is to guide you through every step, whether it be replacing windows and doors in your home or adding a conservatory to your property.
We provide a personal and reliable service, paying attention to every detail. As specialists in timber alternative windows, but also with a full range of contemporary products available, we will tailor-make a bespoke solution to suit your requirements.
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4.8 out of 5 based on 326 reviews
Overall
rating
Found everyone very friendly and helpful. Kim Morris was fitter.
By Ms Judith Clode on 15th June 2018
By Ms Judith Clode on 15th June 2018
Overall
rating
Good service received from start to end. Very friendly and professional. So far so good with the product. Fitting was done quickly and finish looks good by Kim Morris.
Thank you and we would recommend you to others that may request windows!
Thank you and we would recommend you to others that may request windows!
15th June 2018
Overall
rating
We were very happy with the fitter. He arrived on time and did an excellent job. Also very happy with the door.
By Mr Ray Rees on 13th June 2018
By Mr Ray Rees on 13th June 2018
Overall
rating
Barnet Window Company again provided a great service with a reliable product and a committed and pleasant employee - Kim Morris. He paid attention to detail, he was careful and the kitchen was left clean and tidy.
11th June 2018
Overall
rating
Excellent service throughout the process from initial enquiry and order/purchase, booking of the job and the actual installation, including the clearing up afterwards. The product meets my expectations and makes for a notable improvement to my house.
11th June 2018
Overall
rating
Very pleased - efficient, friendly service. Kim and Chris installed downstairs/upstairs front bays in two days - no problems.
11th June 2018
Overall
rating
I can really recommend Barnet Window Company. The widows are of a high quality and well fitted. The price compared very favourably to larger companies who quoted us a higher price for the same product. Chris and Kim did an excellent job of installing the windows and clearing up afterwards and Kim was extremely polite and tactful speaking to neighbours and sorting out parking. Thank you very much.
The initial process of measuring/quote (initial visit) was also conducted extremely professionally and quickly by Tommy (a large company tried to keep me for a couple of hours talking about their products). Tommy completed accurate measuring in about a 20/30 minute visit.
Subsequent visit for more detailed measurement also very good and professional.
By Mrs Veronica Wagner on 11th June 2018
The initial process of measuring/quote (initial visit) was also conducted extremely professionally and quickly by Tommy (a large company tried to keep me for a couple of hours talking about their products). Tommy completed accurate measuring in about a 20/30 minute visit.
Subsequent visit for more detailed measurement also very good and professional.
By Mrs Veronica Wagner on 11th June 2018
Overall
rating
Right from the start, Barnet Windows provided a great service, from the initial survey, then the viewing in the display shop, to the final fitting by Chris and Spencer. They were prompt, very professional, and left everything clean and tidy.
We are very pleased with the final fitting of our French doors, back door and kitchen window. We highly recommend Barnet Window Co.
By Mr Stephen Harrison on 31st May 2018
We are very pleased with the final fitting of our French doors, back door and kitchen window. We highly recommend Barnet Window Co.
By Mr Stephen Harrison on 31st May 2018
Overall
rating
I am pleased with the Solidor front door provided and installed. The company has been helpful and efficient. Kim arrived promptly to install the door precisely on time and installed the door more quickly than I had anticipated, giving helpful advice on using the keys etc.
31st May 2018
Overall
rating
Another first class service from Barnet Windows. Dave and Spencer arrived on time, worked effectively and efficiently through the task, they were polite, tidy and installed a set of windows beautifully. A pleasure to have around!
22nd May 2018
Overall
rating
I cannot recommend this company highly enough. They were professional and efficient, from arranging the initial appointment for a quote, right the way through to completion of the job. Chris and Kim worked tirelessly to complete the job on schedule, with very little disruption to us. The team provided excellent advice during the project and we are highly delighted with our new windows. Thank you.
By Mr Andrew Dawson on 17th May 2018
By Mr Andrew Dawson on 17th May 2018
Overall
rating
We had a new front door fitted on 10/5/2018. We previously had a rear door fitted that we are very pleased with. Our new front door was fitted by a very professional fitter who worked in a tidy and efficient way. We are very pleased with the door and everything from ordering it, to the door being fitted. The fitter's name was Kim Morris.
By L W Sunderland on 17th May 2018
By L W Sunderland on 17th May 2018
Overall
rating
Chris and Kim were very lovely and polite. They were punctual and worked so hard. The windows looked fantastic and they made sure I knew exactly how they worked before leaving.
They made sure all my personal belongings were covered and protected and did a great job of cleaning up after themselves. Would highly recommend.
Response from Barnet Window Company:
They made sure all my personal belongings were covered and protected and did a great job of cleaning up after themselves. Would highly recommend.
14th May 2018
Thank you for taking the time to leave us a review.
We are delighted to hear that you are pleased with our service and quality of product.
We will ensure that these comments are passed onto the installations team.
Kind regards from the team at Barnet Window Company
Barnet Window Company
We are delighted to hear that you are pleased with our service and quality of product.
We will ensure that these comments are passed onto the installations team.
Kind regards from the team at Barnet Window Company
Barnet Window Company
Overall
rating
Five star service. Five star quality product.
I had new windows, French doors and a front door installed by Barnet Window Company on 04/05/2018. I was informed the team of three would arrive between 8:30am and 9:30am, David, Spencer and Chris arrived at approximately 8:45am. They were very friendly and put me at ease regarding the protection of my European oak wood floor whilst the work was being carried out. They also put dust covers down.
As they were going to be working in every part of the house, I left them to carry on with the work. The installation was completed by 1:30pm. I was very impressed with how clean and tidy they left the house. A seamless process from the very beginning and with no hard sell.
I love the work that has been carried out, in particular the French doors which have transformed my living room. Thank you Barnet Window Company for leaving me with a big smile. I've already recommended you to a neighbour who inquired in the same day of my installation. I would definitely use and recommend you again. You're first class and good value for money.
By Mrs Sabinah Johnson on 14th May 2018
Response from Barnet Window Company:
I had new windows, French doors and a front door installed by Barnet Window Company on 04/05/2018. I was informed the team of three would arrive between 8:30am and 9:30am, David, Spencer and Chris arrived at approximately 8:45am. They were very friendly and put me at ease regarding the protection of my European oak wood floor whilst the work was being carried out. They also put dust covers down.
As they were going to be working in every part of the house, I left them to carry on with the work. The installation was completed by 1:30pm. I was very impressed with how clean and tidy they left the house. A seamless process from the very beginning and with no hard sell.
I love the work that has been carried out, in particular the French doors which have transformed my living room. Thank you Barnet Window Company for leaving me with a big smile. I've already recommended you to a neighbour who inquired in the same day of my installation. I would definitely use and recommend you again. You're first class and good value for money.
By Mrs Sabinah Johnson on 14th May 2018
Dear Sabinah
Thank you very much for taking the time to leave us such a fantastic review. It is much appreciated and we are pleased to hear how delighted you are with your new windows, front door and French doors. Customer service is of paramount importance to us and it is a delight to hear how our installations team have delivered on this.
We hope to work with you again in the future.
Kind regards from the team at Barnet Window Company
Barnet Window Company
Thank you very much for taking the time to leave us such a fantastic review. It is much appreciated and we are pleased to hear how delighted you are with your new windows, front door and French doors. Customer service is of paramount importance to us and it is a delight to hear how our installations team have delivered on this.
We hope to work with you again in the future.
Kind regards from the team at Barnet Window Company
Barnet Window Company
Overall
rating
Friendly fitter, clean and tidy. Discussed options with me due to unlevel window brickwork.
Response from Barnet Window Company:
11th May 2018
Thank you for taking the time to leave us a review, it is much appreciated.
We will pass on your comments to the installations team.
Kind regards from the team at Barnet Window Company
Barnet Window Company
We will pass on your comments to the installations team.
Kind regards from the team at Barnet Window Company
Barnet Window Company
Overall
rating
Going by the glowing customer reviews on the website I made an appointment for a company visit. He rang at the appointed time to say there was no one at home but confirmed he had the correct address . I told him I was at home the whole day and there was no one at my front door. He rang me on my land line indicating to him I was at home. He couldn't confirm where he was or tell me he had checked the road signage. Thinking he was round the corner from me on another road with the same number, I gave directions to get here, gave landmarks to identify my house and also I suggested asking someone. I walked up to the road front and looked out for him for a while .He didn't turn up. I tried ringing him- he didn't take the calls. As he could have been driving I rang the office several times at intervals and was told they too were trying to get hold of him. They also assured me several times they will ring me back with an answer when they speak to him. That was two weeks ago. No contact has been made to give an explanation in spite of the assurances. EXTREMELY DISAPPOINTING-
Response from Barnet Window Company:
10th May 2018
We would like to apologise for the complete lack of communication with regard to your appointment and that a consultant did not make it to your property. Customer service is of upmost importance to us and we would like to endeavour to put this right. Our Managing Director, John Rose would like to make an appointment to come and see you if you are still interested in receiving a quote.
We have attempted to contact you and have also sent you an email. We hope to resolve this soon. Kind regards from the team at Barnet Window Company
Barnet Window Company
We have attempted to contact you and have also sent you an email. We hope to resolve this soon. Kind regards from the team at Barnet Window Company
Barnet Window Company
Overall
rating
An impressive service from first contact to completion.
On the first visit/survey we had a thorough discussion of the work needed and possible variations so that the installed windows would be as similar as possible to the originals, and in keeping with other houses in the road of the same age and design.
A detailed proposal received very quickly.
We visited the showroom to check examples of the details on which we weren't finally decided, and advised of local houses where similar styles had been installed so we could see how things looked in situ.
Installation dates agreed well in advance, by phone and in writing. Good support from the fitters, allowing us to move as little furniture as possible to give them a suitable working area.
Work carried out on time as agreed and the house and surrounds left as clean as possible at the end of each day.
By Mr Alan Lingley on 24th April 2018
Response from Barnet Window Company:
On the first visit/survey we had a thorough discussion of the work needed and possible variations so that the installed windows would be as similar as possible to the originals, and in keeping with other houses in the road of the same age and design.
A detailed proposal received very quickly.
We visited the showroom to check examples of the details on which we weren't finally decided, and advised of local houses where similar styles had been installed so we could see how things looked in situ.
Installation dates agreed well in advance, by phone and in writing. Good support from the fitters, allowing us to move as little furniture as possible to give them a suitable working area.
Work carried out on time as agreed and the house and surrounds left as clean as possible at the end of each day.
By Mr Alan Lingley on 24th April 2018
Dear Alan,
Thank you for taking the time to leave us a review.
We are delighted to hear that you are pleased with the service received and the assistance given by our team in making your final decision. We hope to work with you again in the future.
Kind regards from the team at Barnet Window Company
Barnet Window Company
Thank you for taking the time to leave us a review.
We are delighted to hear that you are pleased with the service received and the assistance given by our team in making your final decision. We hope to work with you again in the future.
Kind regards from the team at Barnet Window Company
Barnet Window Company
Overall
rating
Polite, friendly worker. Great customer service from beginning to end of process. Always confident we will get a good product and great value for money. Worker very experienced and clean.
By Ms Suzanne Elwick on 24th April 2018
Response from Barnet Window Company:
By Ms Suzanne Elwick on 24th April 2018
Dear Suzanne,
Thank you for taking the time to leave us a review. It is much appreciated and we are pleased to hear how delighted you are with our customer service and product provided. Your comments will be passed onto Kim who I am sure, will be most pleased.
Kind regards from the team at Barnet Window Company
Barnet Window Company
Thank you for taking the time to leave us a review. It is much appreciated and we are pleased to hear how delighted you are with our customer service and product provided. Your comments will be passed onto Kim who I am sure, will be most pleased.
Kind regards from the team at Barnet Window Company
Barnet Window Company
Overall
rating
Chris fitted a new front door and we are very pleased with the result.
The company were easy to deal with, friendly and efficient.
We are looking forward to a draught free winter.
Response from Barnet Window Company:
The company were easy to deal with, friendly and efficient.
We are looking forward to a draught free winter.
21st April 2018
Thank you for taking the time to leave us a review, it is much appreciated.
We are pleased to hear that the service you received was efficient and friendly and that you are happy with your new front door.
Kind regards from the team at Barnet Window Company
Barnet Window Company
We are pleased to hear that the service you received was efficient and friendly and that you are happy with your new front door.
Kind regards from the team at Barnet Window Company
Barnet Window Company
Overall
rating
Unfortunately your installation team were an hour late. A courtesy call would have been nice to let me know that they were going to be late, but instead I had to phone the office to find out.
Response from Barnet Window Company:
17th April 2018
We apologise for the late running of our installations team and lack of communication on that particular day. We hope you are pleased with your new front door.
Kind regards from the team at Barnet Window Company
Barnet Window Company
Kind regards from the team at Barnet Window Company
Barnet Window Company
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