Had a pleasant surprise today from a healthcare salesman
To be fair, rarely respond to cold calls, especially around insurance, but the appointment/lead generator was very professional and pressed the right buttons, so decided to agree to an appointment.
After some diary scheduling, arranged a meeting in the office today, only to realise I'm working from home today. Humble apology over the phone, and luckily the chap was heading my direction anyway, was actually 30 mins early, so offered to swing by my house.
Was in anticipation/dreading a 2 hour full on sales pitch, which in reality lasted about 10 minutes. Looking at my current policy and circumstances, his advice was to stick with my current provider for now, and he would touch base next year at renewal time.
Thoroughly nice chap, proper old school, with customer service and reputation coming first. Would most definitely recommend if anyone is in the market for health care insurance or advice.
10/10 Keith Iliffe from www.wpa.org.uk