Gary Bates was first class...he set up the survey via the estate agents carried out the survey on the date he stated, at all times Gary kept us updated on the progress of the survey

The survey was carried out quickly and we were sent an in-depth survey complete with full descriptions and accompanying photographs

The survey provided was second to none
I have absolutely no hesitation in recommending Gary to anyone

First class service ...value for money and a comprehensive survey

By Brian Janneh on 23rd August 2022

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Gary was incredibly response and detailed in his report.

He saw to me quickly and with 0 fuss.

This was absolutely as easy at it could be.

By Coby Jones on 22nd August 2022

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Buying a new build comes with the reassurance of a warranty and a fair expectation that the property you buy will be build to a good standard.

That said, as a first time buyer spending an alarming amount of money on a home and very much aware of some horror stories about new build properties, there was no way my partner and I were going to trust our own instincts or the word of a developer that our property wasn't hiding any nasty surprises further for us down the line.

As a result we enlisted Gary for piece of mind and the opportunity to get a definitive list of snags together to address with the developer.

Gary did a thorough and painstaking job, documenting everything as he went, and presenting an extensive report at the end. While there were some things we had spotted, Gary identified some things, such as they way some cladding had been attached to the front of our house, that we would never have spotted.

The result was a significant reduction in the anxiety of buying a new home, and a higher quality result as we identified and were able to remedy the issues Gary found with the developer. We highly recommend his services, and wouldn't hesitate to use him again.

By David C on 1st August 2022

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Gary provided a Very professional and affordable service for a homebuyers survey with an very detailed report that he delivered within 4 days of the inspection and even arranged a telephone conversation to go through anything we didn’t understand. Would definitely recommend and use again, thanks very much Gary

By Bethany long on 1st August 2022

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Gary is fantastic very professional and enthusiastic. Has made me feel a lot more comfortable with our ongoing purchase of a property. The report was very informative and Gary's follow up phonecall and debrief was extremely valuable with a good analysis of the property. Solutions and improvements were also discussed which was fantastic and has also made me feel right at home. ( well not yet but hopefully soon)
Thank you again Gary

By Nathan Searle on 1st August 2022

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Very prompt and timely communication, and carried out survey promptly too. Very pleased with service and would definitely recommend to others!

By Catherine Ransford on 29th July 2022

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I found Gary as skilful professional, helpful, and efficient. The home buyers survey includes very detailed information. All my questions were addressed. I am rating these services as 5 out of 5 and already remommended to my friend.

22nd July 2022

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Gary’s professionalism and enthusiasm to complete our snagging survey on our new build property was excellent, the report was very in-depth and clearly explained with numerous photos and detail descriptions. Thanks Gary will definitely recommend your services to our friends and family.

By Kennith chapman on 13th July 2022

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Gary was very professional and punctual in a homebuyers survey that he completed for us in the agreed time scale, he took care of everything from arranging access to the property via the estate agents and then we received an incredibly detailed report within 3 days of the site survey that was easy to read and understand then Gary took the time to speak to us on the phone a few days later to clarify any questions we had that was a really useful touch for us both .
Thank you so much Gary for your hard work and professional report. Would definitely recommend and use your service again.

By Steve and Tracy jones on 12th July 2022

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Gary was great. Really speedy and clear in explaining everything.

1st July 2022

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Gary was brilliant, would highly recommend his services. The whole process was quick and smooth from start to finish. The report was of great quality, very comprehensive and easy to understand. He also did a follow up call to go through the report and answer any questions I had. Was very impressed with his enthusiasm and professionalism.

30th June 2022

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Gary did a fantastic detailed survey and provided timely responses to all my questions and clarified everything. As a first time buyer, I was naturally apprehensive but his knowledge and answers put me at ease. Overall, would highly reccommend. If you are looking for a professional and friendly surveyor who cares about his customers, look no further.

By Girish Ram Mali on 30th June 2022

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Very professional, polite and reliable.

28th June 2022

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We used Gary to do a Lintel Survey. We found him to be professional, approachable and informative. We would recommend his service to anyone wanting surveys and advice. Thank you Gary

By Barry and Irene Hathway on 26th June 2022

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I was very impressed with the quality of service provided by Gary and Martin. My initial inquiry was answered very quickly and the communication was excellent throughout. As a first-time buyer I received lots of very good advice, from a first call before booking the survey that explained the whole process through to the debriefing call after the survey. Gary has also taken the time to answer subsequent questions about moving forward with the results.

The survey itself was extremely comprehensive, but also very clear.

Finally, I did actually have to move the survey back three times and they were extremely accommodating.

I would definitely recommend their services, especially to first-time buyers.

By Zoe Cunningham on 23rd June 2022

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Gary was very thorough in his survey of the property. He went into a lot more detail than expected with useful pictures and explanations. The follow up call to go over a few things was invaluable to get a better idea of some of the issues. I highly recommend Gary's services, very professional and approachable. Would use again in the future.

Thanks!

By James H on 8th June 2022

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Gary was very polite and helpful, and he took the time to explain to me everything he would be doing.
He was very prompt with sending through the report for me to read, and also followed this up with a phone call in order for me ask about anything I was unsure of.
I would highly recommend, and will use him again when required in the future.

By Laura on 6th June 2022

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Gary set up the survey date with the property agent with no fuss. 3 days after the survey the very detail report is in my email inbox. Gary suggested a briefing phone call but I insisted a face to face meeting. Gary don't mind walk the extra mile to come to near to me for a detail go through. Gary is professional and enthusiastic and I will definitely recommend his service.

By Alfred on 25th May 2022

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Gary Bates was exceptionally professional , courteous and efficient.
He was always available to clarify any matters we raised upon his Report.
He was prompt and his Report was extremely comprehensive.
We highly recommend him and would use him again.

By Liz & Norman Rea on 21st May 2022

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Gary is punctual, professional and a friendly guy.
I highly recommend Gary to anyone for the services he provides. He completed the report in agreed time and explained any queries I have had. He also kept me informed of any delays he may have had. I will use Gary’s services again.

By Bhavisha on 21st May 2022

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