Hi Steve
Starting and running a business can be very frustrating as well as rewarding. Indizine makes some great points, and social media could be a possible way to generate leads.
Hopefully your initial customers will be blown away with your service and if not repeat customers, will pass your details on as word of mouth. This is the most effective form of marketing going, costs nothing, but takes a long time to build and maintain a professional reputation. Make sure you leave spare leaflets or cards with customers so they can give them to their friends.
Maybe refer a friend discounts etc.
One thing that surprised me is the number of peaks and troughs in a business calendar. As a new business you have little idea what to expect, so get as much info and data from the franchise owners.
eg for us, Xmas and school summer holidays are bad periods, for others they are busy periods. So we have learnt to diversify as well as prepare for lean months. Maybe you are simply experiencing a lean period in your calendar.
Once you are aware of it, you can prepare for it. Husband precious revenue and plan everything to an inch of it's life. You will have a bad or couple of bad months, that's just business, but you need cash flow to keep you going. Again data from the franchise should help you plan until you have enough experience and your own data.
You maybe top of page 1 of Google for oven cleaning in Moray, but if your phone isn't melting in your hand, that tells me that that either that keyword isn't the best for your sector, or there isn't enough demand, or too much competition.
Assume you did your due diligence and established you have a big enough market for your services, rather than relying on franchise sales pitch (whose product is to sell the franchise).
In which case find out what people are typing into Google to find your services. Keep wearing out the shoe leather, leaflets are great, I may not need you now, but in 6 months I know there is a flyer round here somewhere, or another will pop through the letterbox and remind me about my dirty oven.
How are you with the local landlord community? Rental market is notorious for dirty ovens, students has to be even better, (assuming they know how to work it!). Forge partnerships with landlords or estate agents/letting agents. Become known locally as the go to guy for oven cleaning.
Nothing harder in this world than starting up a business. A franchise is supposed to give you a shortcut to success but is still a lot of hard work.
It won't happen over night. Reputations and building a name takes time. It's an awful lot easier and less stressful being PAYE and working for someone else!