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I still don't really get it. I've looked online to find answers, but it still sounds so confusing. Passenger tax, bedroom tax? 'Tis all greek to me, seriously.

lol That's the thing. I mean we can't all become farmers and raise our own livestock and our own crops. So we're left to their discretion.

Our news stations finally picked up on the story a few days ago, and my first reaction is too little too late. and then the vague answer from the minister in charge got me thinking. I've lived in a few areas before settling here and have heard rumors about so many butcheries selling horse meat (Especially the ones deemed cheap), It makes one wonder just how much we are being told and how much they're really covering up.

Thats the thing. A customer wants to buy something because they either want it or need it. The smoother the ride they have while considering to buy from you the better. Company A just got themselves a lot of business from me. And they earned it.

Clive is our coffee guy. Makes a killer cup of coffee but he's also part of the mod team.

I was looking at two of our major stationary suppliers yesterday because I needed a few quotes for pencils and erasers. I think I mentioned before that I'm an artist, so I was looking for particular pencils and erasers.

I phoned both companies beforehand and they both advised me to email the list to them, and both companies got exactly the same email. It was pretty straight forward. I needed a few H pencils, and then the entire range of B pencils, right up to the 9B. I even went as far as telling them that I would buy a box of each 8 and 9B if it was not going to be a good idea to order only one pencil at a time. Other than that, I was looking for kneadable (putty) erasers, and a sketchbook.

One of these stationers have an "agreement" with most of the schools around these parts to supply the stationary and books the kids would need at the beginning of each year, and the other does not, but I have worked with them in the past and knew that they are a good company.

Right, to get to the meat of the story. Let's call them company A and company B. (Not going to name 'n shame, because they would know who they are if they were reading this). Company A sent me my quote about 10 minutes after sending them the first email. Company B waited until after 2 and then I only got a blank email with a PDF attached. By that time I had already corresponded with company A a few times about stock availability etc.

So, after two, when I got the email from Company B, I called them and asked to speak to the representative. I greeted him politely, asked him about the other B pencil ranges I was looking for. I was only quoted for a 2B, 4B and a 6B, where I initially asked for the whole range. I was told that these pencils are not available and he offered no reason, and also didn't tell me why I was only quoted for one brand of pencil. In the end his surly attitude made me cut the call short. Company A, however bent over backwards for me, ensuring that I would be able to get my pencils by the weekend, (and my erasers). Which is good for me because I have sketches I need to work on for exhibitions later in the year.

In the end, because of their service, Company B not only lost out on the money from the pencils (which would have been considerable), they have also lost out on the small fortune I pay for my daughters books and stationary I get from them every year.

I've always been a stick in the mud about customer service. It's been drummed into me since I started working in Retail. A customer doesn't care whether or not you're having a bad day, they don't know what you do during the day, or what happened to you before they call. They want a good price and the knowledge that the company they're potentially buying from is going to be a friendly bunch that would help them with anything they might need. Company A anticipated everything I may have needed, simply because I told them I was looking for sketching supplies. I was offered a tin of pencils that I would not have bought had I not needed them. They were friendly, efficient, and offered to call me to remind me that my pencils would be ready and waiting for me tomorrow.

Which company would you support if that happened to you?

Not any more - although when I go swimming with #1 son I get 20 questions about tattoos.[/QUOTE]
I hide mine. Having to explain what they mean is annoying most days.

Okay, hauling out the blind guardian now. lol.

And this : Ian Van Dahl - Castles In The Sky (Video) - YouTube

Was watching the news last night, and it looks like his family don't really know the truth either. His brother mentioned getting to the truth about what happened. how does that happen?

Nice selection

Do you have his piercings? At one point he had em all over the place lol. but I have to say, Chester Bennington has a set of lungs second to none.

Still listening to 'em and some Hinder yet again. Might have to attack my blind guardian just to get a change of music going lol

right then, who feels lucky?

* Needs to practice laughing at Steve's jokes.

Here's one my youngest told me last night.

Why didn't the skeleton ever go out? ~ cause he had nobody to go with him

Yea, i had my dad's .357 magnum in a special pouch. Looked like those moonbags that you wear around your waste? But it had a compartment behind the wallet for a gun. Problem was the magnum used to peek out the one corner (about an inch?) coz its nose was too long. Kicks like a mule when you shoot it too I had to carry it because of the store I worked in. Was in the middle of nowhere at the time and it was for my protection.

Oh yea, someone somewhere is going to document it in some way. His girlfriend was in a show here before she was killed, and its become "the" program to watch now.