Do pretty websites convert sales?

By sjr4x4 : Administrator
Published 8th May 2015 | Last comment 28th January 2016
Comments
Agree completely, but I think the point our man Seth was getting at, was not so much DIY versus professional site, I think few people would argue against that. It was more simple rough and ready in your face conversion/money making machine, versus aesthetically pleasing. Or pretty pictures painting a story, versus text saying we do this, buy it here.

I really like your site, visually it looks the business. But you consciously sacrifice 50% of your visual above the fold real estate with a purple image, when viewed on a desk top, forcing a user to scroll. 

(IMG REMOVED FOR SIMPLICITY)

The curse of responsive design or deliberate from user testing.

Applying the Seth approach, and stripping out the pretty bit, you would be left with this above the fold:

(IMG REMOVED FOR SIMPLICITY)

Question is, does one way work better than the other? I guess that's the crux of the argument. But that's one for analytics, conversion data and split testing. 

In the old days we used to be paranoid about making the visitor making more than 2 clicks to get to a call to action. With mobile now ruling(ish) the roost, maybe scrolling has taken over from clicks?

I'm sat at a responsive cross roads as we toy with possible new designs for MLS. I want sleek sexy and pretty, where as the current separate mobile site and old school fixed template desktop works well and is commercially safe. Get it wrong and it gets expensive  

 
Thanks Steve, you make a really good point and whilst playing around with inspect element I have reduced our header images to 250px minimum height instead of the 500px they were at, take a look below... I quite like it.
 
I'll leave our home page as is as the header includes our CTAs but will likely get the remainder of the site updated to reflect the below. Kaizen! Always looking for continuous improvement.
 
Now how much do I owe you 
 
 


Thanks,
Indigo Clean - Luke

Now how much do I owe you 
 

lol I'm pretty cheap, a Stella normally does the job 


Steve Richardson
Gaffer of My Local Services
My Local Services | Me on LinkedIn

Pretty websites, I think it depends on the business you have and a balance between pretty and practical, not to mention making it Google friendly and all that bla, bla b la stuff. Were the owners of Cream and Browns Florist in Middlesbrough, and we do need a pretty website but it has to be practical as well, as we do a lot of business online. We’ve had 4 or 5 websites over the past 10 years from freebies to paid websites with the likes of go daddy etc. But we now use a professional company who deals only with florists. So my advice would be use a company who specialises in your type of business. In regards to marketing and the SEO thing, we got ripped of so many times I ended up doing a couple of courses and doing it myself, and if you search Google for Florists in Middlesbrough your find us there.

There are a few basic rules, and if you keep to the Google webmaster guidelines you be fine, and the keyword with any website is, Content is King!

If you have any questions I’d love to hear from you or answer FREE. I’m a florist not any marketing company, I just know how frustrating it can be with websites. Hope this helps. Paul


Thanks,
weddingflorist

Great post Paul. (Your web links tripped our filters, as its seen as self promo).

In regards to marketing and the SEO thing, we got ripped of so many times I ended up doing a couple of courses and doing it myself, and if you search Google for Florists in Middlesbrough your find us there.”
 

Very good point on SEO, so many people have been bitten so many times. To do some courses yourself and take charge is very proactive and a great strategy if you have the time.

Holding the top for Florists in Middlesbrough is a good achievement, does that convert well for you? It sounds like a logical and profitable search phrase for your business. A lot of people fall in to the trap of optimising search phrases they haven't fully researched, or are railroaded by seo companies looking for easy wins, rather than terms that will genuinely generate leads and sales.

Following Google webmaster guidelines is sound advice and as old as the hills, but very few people seem to listen 


Steve Richardson
Gaffer of My Local Services
My Local Services | Me on LinkedIn

Like many have alluded to, having an 'all singing & dancing' website (if such a thing were possible!) does depend heavily on the type of industry that you're in. As your website is your shop window online, you have to be prepared to test and tweak constantly to cater for seasonal variations, trends, new content, calls to action, imagery etc.

The trick is to have a website that is functional, informative, has an easy to follow navigational structure and converts well. Tools such as Crazy Egg offer a free 30 day trial where you can monitor how your site was found, what content and page section held your visitor's attention most, and the ones that made them beat a hasty exit and a whole lot more besides.

Business websites are a living, organic entity (at least they should be) and are never meant to be in a 'finished' state especially from a search engine standpoint as Google does love sites that are updated constantly.

Paying close attention to what your visitors are doing once they visit your site through GA and other tracking software is crucial in determining whether your site is as successful as it should be as well as giving you the opportunity to address weaker performing pages and sections of your site.

So, 'pretty' site or not, informed change is the only constant that underpins whether a site is successful or isn't.


Darryl Antonio
Digitalhound
Digitalhound Ltd | Digital Marketing Services

Wise and solid advice!

Paying close attention to what your visitors are doing once they visit your site through GA and other tracking software is crucial in determining whether your site is as successful as it should be as well as giving you the opportunity to address weaker performing pages and sections of your site.

So, 'pretty' site or not, informed change is the only constant that underpins whether a site is successful or isn't.”

 

Always banging on about Google Analytics. If you're not using them, give yourself a slap, it's free so no excuse. If you are using them, look at them regularly and learn to understand them.

They paint a picture and tell you everything that's right with your site, everything that's wrong, and what could be done so much better


Steve Richardson
Gaffer of My Local Services
My Local Services | Me on LinkedIn

Thanks Steve, couldn't agree more!

Google Analytics is a great free tool and will do a lot of the 'heavy lifting' for you but it is also renowned for being hacked and stats can be skewed as a result.

For instance, we use GA on our own site but have also had deploy 81 filters to weed out spam traffic from dubious sites originating mainly from Russia that redirect you to affiliate offers etc. - we were hit last night from this traffic2cash.xyz URL with the following-

New Users -75

Bounce rate -100.00% 

Pages / Session-1.00

Avg. Session Duration - 00:00:00

And as you know, time on site is one of the metrics that Google uses to determine ranking.

We also use clicky.com which in my opinion is a far superior product as it's not only hacker-proof but it tracks and anlayses your traffic in real time, is FREE up to daily page views of 3000 and does a whole lot more besides.

I'm off now to do a bit more tweaking...

 


Darryl Antonio
Digitalhound
Digitalhound Ltd | Digital Marketing Services

For instance, we use GA on our own site but have also had deploy 81 filters to weed out spam traffic from dubious sites originating mainly from Russia that redirect you to affiliate offers etc. - we were hit last night from this traffic2cash.xyz URL with the following”
 

UA spam is one of my biggest headaches. Was going to do a thread about this, but forgot 

Here's we get regularly targeted and filter out:

depositfiles-porn.ga|youporn-forum.ga|pornhub-forum.ga|generalporn.org|rapidgator-porn.ga|meendo-free-traffic.ga|amanda-porn.ga|torture.ml|pornhub-forum.uni.me|youporn-forum.uni.me|free-share-buttons.com|torture.ml|www5.free-social-buttons.com|www1.free-social-buttons.com|site6.free-floating-buttons.com|get-free-social-traffic.com|adf.ly

Can't believe GA hasn't addressed this. It's such a powerful tool, and this is just an annoyance that needs to be fixed.

Still don't really understand what spamming your GA number achieves? It's not genuine traffic, what do they get out of it?


Steve Richardson
Gaffer of My Local Services
My Local Services | Me on LinkedIn

Seems like their 'business plan' is to get you to click through to the redirected site in the hope that you might suddenly decide to buy one of their affiliate products.

Still don't really understand what spamming your GA number achieves? It's not genuine traffic, what do they get out of it?

 

We've been hit by some of those too and a lot of these sites redirect to alibabaexpress.com. With the porn ones I'm guessing that this to swell (no pun intended!) their traffic numbers, so that they can sell advertising on their sites or they might have Adsense installed and hope that you click on one of the ads.

It's high time that GA gets this sorted out though!


Darryl Antonio
Digitalhound
Digitalhound Ltd | Digital Marketing Services

Just wanted to add my tuppence as I've been talking about this recently and in love with the gov.uk website at the moment. From a digital marketing perspective it ticks all the buttons, call to actions, responsive, clear. But visually you could never call it pretty.

My other favourite case study one is Amazon (sorry if its already been mentioned). Far from pretty but 100% functional, practical and tailored to you personally. Anyone with an e-commerce shop should analyse it and learn. It's one of the top 50 websites in the world for a reason, regardless of what you may personally think, it works.

So do pretty websites convert? No, functional practical ones do that interact with the visitor/consumer.

Now we are in 2016, it's never been more true as more and more of your audience will be viewing on a mobile device or small tablet. So don't trade or waste space with pretty when you want to either quickly answer a user query or steer them to a course of action.


Angela
My views & opinions are my own

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