What do you think of your business broadband provider?

By : Administrator
Published 1st August 2014 |
Read latest comment - 4th August 2014

Article on the beeb today about the high costs of switching broadband suppliers, with people being trapped into contracts and having to pay out high cancellation fees when services turn out to be poor or unreliable.

Unless you live in a major city, it seems the rest of us have to put up with a second rate technological infrastructure

I've always dreamed of superfast broadband, and got excited when BT announced our local home exchange was being enabled for fibre. I signed up pretty quickly, and by and large it is very good, but I would put reliability at about 70%. There are times when it is slow, and we still have to reboot the router every few weeks when the service drops.

It's not quite the speed and experience promised in the marketing blurb, and as more people take up the offer, no doubt our speed will fall as more people in the street share the same circuit. But it's a vast improvement over the previous non fibre broadband.

Business wise we are still low tech, and fibre is a far away dream in deepest darkest Alcester. Internet speed is adequate for normal business use as long as we don't upload anything, or when Mr Microsoft decides to start squirting patches down the phone lines to our computers

So how does anyone else get on? I'm expecting Barney in London to be transferring files at a gazillion miles and hour, but any businesses out in the sticks like us?

Has high speed broadband made it to your neck of the woods, or maybe you are happy with the connection speed you already have for your business?

Anyone think their broadband connection speed is potentially hurting their business?


Steve Richardson
Gaffer of My Local Services
My Local Services | Me on LinkedIn
Comments

Slight sideways comment on this - saw on the news this morning that switching providers was proving to be expensive.

The cost of ending a contract with a company averaged around £190, with the highest being reported at £625 (source BBC).

The CAB is asking providers to drop its cancellation charges for customers who are being forced to switch as a result of "persistent problems". So far only one company (name not reported) has agreed, whilst it states the majority just stand by their standard T's & C's and thus cancellation charges apply. 


Clive

I thought everyone up North was still using dial up....


Thanks,
Barney

I thought everyone up North was still using dial up....
 

It's the inconvenience of having to walk to the nearest payphone, carrying a tower PC


Steve Richardson
Gaffer of My Local Services
My Local Services | Me on LinkedIn

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