Recent reviews
Very surly and unpleasant people work here. Not all of them admittedly, but TBH most of them need to go an a customer services training course. I saw an old lady leave here in tears because of the way she was treated when they had lost her parcel. They have admitted loosing a parcel of mine recently and despite numerous requests for a manager to contact me, initially to apologise; I've heard absolutely nothing. Frankly the attitude seems to be; "we don't care"
review stars
I have lived at my address for 17 years and have regularly received mail meant for others. Despite complaints to Royal Mail H.O. miss deliveries are still being made. Royal Mail can't even deliver to the correct post code. I have no problems with parcel deliveries from their competitors. Why can't the postmen replicate that service. Incompetence, could't care less attitude and laziness sum up Royal Mail. I look forward to Royal Mail losing their monopoly on letter delivery.
review stars
I'm from Liverpool and my sister lives in Nantwich I recently sent a birthday card on Wednesday 15th February '17 for a birthday on Friday 17th with a first class stamp at a Liverpool post office put it in the post box myself the card never got got there. This isn't the first time its happened 3 times with other family members too sending post to my sisters in Nantwich. whats going on with your sorting office not happy!!!!
review stars
Attempted to collect a parcel today with the red slip left by the postman. The member of staff queried the address details and I explaned the initials were my name and my husband. As surname had not been put on the address could not collect with ID (bank card with full name and signature). Wanted me to return with driving licence and I stated that I did not wish to do this as the location is not easy to get to and lots of traffic!! Poor service so ended up asking that they return the parcel back to sender as to get back to Milner Street is not an easy task!!!
review stars

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To contact Royal Mail Customer Services telephone: 0844 474 0395
To find your local office and opening hours telephone: 0845 605 0767

Warrington Royal Mail Delivery Office | Sorting Office

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1.0 out of 5 based on 4 reviews - view feedback - add your review
Warrington Royal Mail Delivery Office | Sorting Office
Warrington Delivery Office, Milner Street
Warrington
Cheshire
WA5 1WA
United Kingdom
Tel: 0844 474 0395
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1.0 out of 5 based on 4 reviews
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Quality
of service or product
review star review star review star review star review star   
Likelihood to use again
or recommend
Overall rating   review star
Very surly and unpleasant people work here. Not all of them admittedly, but TBH most of them need to go an a customer services training course. I saw an old lady leave here in tears because of the way she was treated when they had lost her parcel.
They have admitted loosing a parcel of mine recently and despite numerous requests for a manager to contact me, initially to apologise; I've heard absolutely nothing. Frankly the attitude seems to be; "we don't care"
5th June 2017
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Value
for money
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Customer service
or reliability
review star review star review star review star review star   
Quality
of service or product
review star review star review star review star review star   
Likelihood to use again
or recommend
Overall rating   review star
I have lived at my address for 17 years and have regularly received mail meant for others. Despite complaints to Royal Mail H.O. miss deliveries are still being made. Royal Mail can't even deliver to the correct post code.
I have no problems with parcel deliveries from their competitors. Why can't the postmen replicate that service.
Incompetence, could't care less attitude and laziness sum up Royal Mail.
I look forward to Royal Mail losing their monopoly on letter delivery.

By on 20th March 2017
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Value
for money
review star review star review star review star review star   
Customer service
or reliability
review star review star review star review star review star   
Quality
of service or product
review star review star review star review star review star   
Likelihood to use again
or recommend
Overall rating   review star
I'm from Liverpool and my sister lives in Nantwich I recently sent a birthday card on Wednesday 15th February '17 for a birthday on Friday 17th with a first class stamp at a Liverpool post office put it in the post box myself the card never got got there. This isn't the first time its happened 3 times with other family members too sending post to my sisters in Nantwich. whats going on with your sorting office not happy!!!!

By on 5th March 2017
review star review star review star review star review star   
Customer service
or reliability
review star review star review star review star review star   
Quality
of service or product
review star review star review star review star review star   
Likelihood to use again
or recommend
Overall rating   review star
Attempted to collect a parcel today with the red slip left by the postman. The member of staff queried the address details and I explaned the initials were my name and my husband. As surname had not been put on the address could not collect with ID (bank card with full name and signature). Wanted me to return with driving licence and I stated that I did not wish to do this as the location is not easy to get to and lots of traffic!! Poor service so ended up asking that they return the parcel back to sender as to get back to Milner Street is not an easy task!!!
23rd February 2017


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