UK Water Filters Ltd

Drinking water filters, softeners and anti scale treatments for homes and business - Fast National and International deliveries.
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4.9 out of 5 based on 838 reviews - view feedback - add your review
UK Water Filters Ltd
Unit D120, Parkhall Industrial Centre
London
SE21 8DE
United Kingdom
Tel: 020 8761 6611

Payment methods accepted: Credit Card, Debit Card, Invoiced Payment, PayPal
Opening hours
Monday
09:00 - 18:00
Tuesday
09:00 - 18:00
Wednesday
09:00 - 18:00
Thursday
09:00 - 18:00
Friday
09:00 - 18:00
Business information

UK Water Filters

We are an internet based business that supplies drinking water filters throughout the UK and internationally.

  • Well established - trading for over ten years.
  • Trusted by thousands of regular customers. 
  • Get beautiful, purified, healthy drinking water in your home on tap 24/7.
  • Save money on overpriced, harmful bottled water.
  • All types of filters for homes and businesses.
  • Better options than filter jugs.
  • Great customer reviews.
  • Free and friendly advice from our team of experts.

To find your best filter option check out our website:

UK Water Filters Ltd

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4.9 out of 5 based on 838 reviews
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After many years of suffering the horrendous consequences of the hard water of London, I discovered this company was offering a possible miraculous solution for our problem. We bought a head shower water filter which was easy to install and , surprisingly, it does work wonders on the skin and hair!
To add to the positive side, their service is very professional, making sure the customer is always happy.

By on 4th March 2019
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Edward always makes me feel like I am the only customer he is interested in. Excellent on time service.

Reminder when cartridge is due for renewal.

By on 4th March 2019
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Excellent quality of service from UK Water Filters in providing a product that is very effective. Their easy to install water filters have changed the quality of water from the fairly unpalatable to that which the whole family now can enjoy straight from the tap. Goodbye chlorine smell and aftertaste - and no more wasteful plastic bottles!

By on 4th March 2019
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Very pleased with service and advice over the phone.
Tap easy to fit, all worked a treat.
Highly recommended.

By on 4th March 2019
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We have used this company for several years for the purchase for replacement cartridge filters. Their service has been excellent. Easy to use website, quick delivery, plus follow up email to confirm delivery and everything is Ok. Last but not least a reminder email; based upon the purchase date of my current cartridge, that my current filter is reaching the end of its recommended service life.

By on 4th March 2019
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It's so lovely to have a chilled glass

By on 1st March 2019
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Such a good product/ price and delivery, they arrived when they said they would and the packing was eco friendly.

certainly use the company again.
28th February 2019
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Pleasure doing business with WATER FILTERS. Staff was excellent brief and to the point, just the way I like it. Many thanks.

By on 27th February 2019
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I have been using this company for a few years now. I always get a reminder a month before my filter is due to expire and a follow up email after to ensure all is satisfactory. I have never had a problem with either a payment / delivery or fitting of these filters. They are great value for money and the company is so reliable. I am also pleased that they have changed their packaging to remove unnecessary plastic from all boxed deliveries. Great company and great products.

By on 26th February 2019
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Great reliable quality products and outstanding customer service. Would give twice as many stars if I could.

By on 25th February 2019
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Speedy efficient response.
22nd February 2019
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Good product. Good price. Superb delivery ie next day on standard free delivery or was this just luck!! Good to have a company who is trying to get away from plastic and are using re-cycled cardboard instead of bubble wrap and a cardboard box to sent it in. The really good thing is the cardboard can be re-cycled again.

By on 22nd February 2019
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Very clear and informative website. Filter and stop valve perfect for my needs. Excellent service.
15th February 2019
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I?ve used this company for some years now. The filters I?ve purchased have been very good and the service polite and very responsive.
12th February 2019
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All good

By on 11th February 2019
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I had an issue regarding the low pressure of the hot water running through the Monobloc valve of the tap I purchased. I found the problem was due to the Monobloc having a greater restricted flow than separate ceramic disc valves which are needed when the tap is installed in a gravity fed water system. I was easily able to get to speak to someone at UK Water Filters to explain that the Monobloc tap was not suitable for a gravity fed hot water system and they quickly resolved the problem by refunding the cost of the tap. I will continue to use their water filters since they are much more economical than the Brita filter that they replace.

By on 10th February 2019
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Following getting some debris coming through in the water Ed at UK Water filters responded immediately to my query and said it was likely the cartridge had got damaged. He immediately dispatched a new complimentary filter which arrived the next day. As I said to him that is probably my best experience of customer service and after care ever - it felt like an unusual and really great experience!

By on 7th February 2019
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UK Water Filters are great for us. We have an undersink drinking water system that uses changeable filters every six months. UK Water Filters remind us when we need to change our filter and send one out to us quickly and cheaply. We find this much better environmentally than buying bottled water. And their staff on the phone are really helpful. I would highly recommend them!

By on 7th February 2019
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Have been dealing with this firm for some time and have always had excellent service. The 6 monthly reminders are very useful as it's easy to forget when a renewal is due

By on 7th February 2019
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I bought a Reverse Osmosis Filter from UK Water Filters Ltd 6 months ago and have been very impressed with the quality of my drinking water and the customer service received. I live in a small new build property and I did need a slight alteration to my pipework under the sink to accommodate the filter - so I chose to have this done by a local plumber. This was not expensive and quite straight forward. Since the installation I have had a constant and plentiful supply of beautiful drinking water which is enjoyed by a family of 4 and we even fill bottles to take to work. I now find it difficult to drink tap water from other supplies which seems to taste like swimming pool water in comparison. Last week I had a slight issue with the filter - the waste outflow sounded as though it was constantly running. I contacted UK Water Filters by phone and they talked me through a trouble shooting process and very quickly identified the problem. A small part needed to be replaced which they posted out straight away free of charge. They even emailed me a short video showing me exactly how to fit it, which was extremely helpful and I fitted the replacement part very easily. A couple of days later the unit stopped dispensing water - this was because the small leak stop device that I also had fitted had been activated. This time I emailed UK Water Filters whilst I was at work. They very quickly responded to my email and continued to correspond with me into the evening after working hours to resolve the issue and give me instructions. Within a very short time of returning home, I had replaced the expandable pad with one of the spares already supplied with the kit and everything was up and running again. I can't praise the staff highly enough for their professionalism, patience and helpfulness. Quality products and quality services. I am extremely happy with they way all of my communication with UK Water Filters has been handled and will definitely continue to use their products. I would recommend them to anyone without reservation. The best customer service I've experienced in a long time.

By on 6th February 2019


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