Shell Cringleford

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Shell Cringleford
Norwich Road
Norwich
Norfolk
NR9 3AU
United Kingdom
Tel: 0843 258 2354



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1.0 out of 5 based on 1 review
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I visited Shell Crigleford on 08/11/19 at 23:03. I am a disabled driver in a wheelchair. My 13 yr old son got out of the car, entered the shop and asked the cashier and attendant if they could assist by putting some petrol in my Dad’s car as he is disabled. Both refused to assist and said they were nearing the end of their shift and just wanted to go home. I find this a disgrace and unacceptable as the garage advertises suitable for disabled drivers. Fortunately a fellow customer who was paying for his petrol overheard the conversation and offered to put petrol in my car. My son then reentered the shop to pay. I feel the customer service is nothing short of disgraceful and both Shell employees should be disciplined for their outrageous behaviour.

Details of visit
08/11/19
Time : 23:03
Num: 59305
POS: 02
CNo: 7975
Shift: 738

I look forward to receiving an apology at the very least from Shell

By on 9th November 2019


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