Recent reviews
Excellent customer service throughout and eco friendly with biodegradable urns and tree planting in the highlands. Also much cheaper than a conventional funeral. I highly recommend this company.
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Respectful, caring and supportive. We lost our friend Syl suddenly and arranging a funeral during a pandemic when family/friends lived far and wide was daunting. I know Syl would have loved the idea of planting a memorial tree and the other eco credentials, however direct cremations were new to me and I wasn't really sure what would happen. I need not have worried. From when I first spoke to Holly and e-mail messages from Jenn, all my questions were answered and all that needed to be done was completed quickly and efficiently, myself and Syl's sister kept informed at every step. Her ashes were delivered by Benjamin who took the time to listen as I chatted about my beautiful friend Syl, who had gone. A lovely, personal gesture and very much appreciated. Thank you so very, very much to all at Neo Cremations.
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Five stars great and professional service
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I chose neo for my mums cremation because i like their ethics in relation to enviromental issues. Jen took me through all the details and supported me at every stage. the service was friendly, professional and sympathetic from the first phone call to the ashes being delivered. I would certainly use neo again should the need occur, and definantly recommend this company.
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Nobody usually gets much notice of needing to arrange a loved one’s cremation but we may have been in an unusual situation in that my Mum had arranged to donate her body to our local teaching hospital. Unfortunately, due to COVID-19, they weren’t accepting donations when we thought the time was coming. We chose Neo initially because things were quick and easy to sort out online but we also liked the idea of a carbon-neutral service and the lovely idea that a memorial tree would be planted in Mum’s memory. The guys at Neo were helpful at every stage, providing updates at each stage and taking much of the stress away from an already difficult time. They were respectful at all times and a pleasure to deal with.
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NEO Cremations

NEO Cremations makes it easy to arrange an unattended direct cremation for £1,295. We provide you with an affordable and respectful alternative to help you cele
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5.0 out of 5 based on 42 reviews - view feedback - add your review
NEO Cremations
Kemp House, 160 City Road
London
EC1V 2NX
United Kingdom
Tel: 0808 196 2140
Mobile: 07733 062 759

Payment methods accepted: Credit Card, Debit Card, PayPal
Opening hours
Monday
09:00 - 18:00
Tuesday
09:00 - 18:00
Wednesday
09:00 - 18:00
Thursday
09:00 - 18:00
Friday
09:00 - 18:00


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5.0 out of 5 based on 42 reviews
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Excellent customer service throughout and eco friendly with biodegradable urns and tree planting in the highlands. Also much cheaper than a conventional funeral. I highly recommend this company.

By on 24th March 2021
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Respectful, caring and supportive. We lost our friend Syl suddenly and arranging a funeral during a pandemic when family/friends lived far and wide was daunting. I know Syl would have loved the idea of planting a memorial tree and the other eco credentials, however direct cremations were new to me and I wasn't really sure what would happen. I need not have worried. From when I first spoke to Holly and e-mail messages from Jenn, all my questions were answered and all that needed to be done was completed quickly and efficiently, myself and Syl's sister kept informed at every step. Her ashes were delivered by Benjamin who took the time to listen as I chatted about my beautiful friend Syl, who had gone. A lovely, personal gesture and very much appreciated. Thank you so very, very much to all at Neo Cremations.

By on 18th March 2021
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Five stars great and professional service

By on 18th March 2021
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I chose neo for my mums cremation because i like their ethics in relation to enviromental issues. Jen took me through all the details and supported me at every stage. the service was friendly, professional and sympathetic from the first phone call to the ashes being delivered. I would certainly use neo again should the need occur, and definantly recommend this company.

By on 4th March 2021
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Nobody usually gets much notice of needing to arrange a loved one’s cremation but we may have been in an unusual situation in that my Mum had arranged to donate her body to our local teaching hospital. Unfortunately, due to COVID-19, they weren’t accepting donations when we thought the time was coming. We chose Neo initially because things were quick and easy to sort out online but we also liked the idea of a carbon-neutral service and the lovely idea that a memorial tree would be planted in Mum’s memory. The guys at Neo were helpful at every stage, providing updates at each stage and taking much of the stress away from an already difficult time. They were respectful at all times and a pleasure to deal with.

By on 3rd March 2021
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Wonderful, can't thank them enough. Jenn and the team were so amazing, guiding us through what was an already difficult and distressing time with care, compassion and respect. We know our father was looked after with the utmost dignity and will be forever grateful to the Neo team for that.

By on 25th February 2021
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I would like to thank Jenn, Ben and Holly for taking away a lot of stress during a very difficult time. Everything is done with such compassion, transparency and dignity. I was updated regularly at every part of my Mother's final journey. The tree planting in the Highlands was perfect as it was my Mum's favourite place and new life was planted. We will have our own memorial during better times to Celebrate my Mum's life. You could tell with every phone call or visit how honoured all the team at Neo felt in being part of your loved ones final rest. Thank you all so much and it's really important work your doing with regards to the environment.

By on 25th February 2021
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A huge thank you from all of us. Despite it being a difficult time for all of us, Jenn, Benjamin, and the team at Neo Cremations were totally supportive and approachable. They kept us updated and explained every stage of the cremation and process, and certainly helped us through some really important decisions. The personal delivery of ashes and planting of a tree in remembrance were also lovely gestures. Thank you very much Jenn, Benjamin, and team, you have been amazing.

By on 25th February 2021
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Neo Cremations are excellent. Holly and her team were exceptional. My sister died of COVID just after Christmas. They organised the collection of her body, a special blessing and remote cremation, and all the while kept me in touch, and were kind professional and supportive. I recommend them unreservedly in every way.

By on 24th February 2021
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Highly recommend Neo Cremations. Neo Cremations provides an excellent, thoughtful, caring service. They answered all my questions promptly and I was kept informed at every stage. It was particularly important to me that the company is guided by environmental concerns with regard to materials used for the cremation, bio-degradable containers for the ashes and 200% carbon offsetting. We need more companies like this. Very happy to recommend this company to anyone thinking of having a direct cremation.

By on 14th August 2020
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An efficient and supportive service. Benjamin and his team exceeded our exceptions with their efficient, supportive and above all sympathetic service. My family loved the idea of planting trees to offset the carbon and the beautiful photo of the highland setting where a tree has been planted for my mother was very comforting at a difficult time. I would recommend Neo Cremations to anyone.

By on 5th August 2020
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When I called, they got right back to me. The tree planting in my sister’s memory was very meaningful. NEO is a great green alternative to other cremations companies.

By on 16th March 2020
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Very responsive and sensitive to concerns during a trying experience. Service above and beyond what I'd expected from them at their price.

By on 16th March 2020
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The detail in customer service was exceptional, especially during such a difficult time.

By on 16th March 2020
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The hand delivering of the ashes makes all the difference, what a nice human touch. Thanks NEO Cremations.

By on 12th March 2020
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When my grandmother passed NEO Cremations was there when promised, and the people were kind and caring. They communicated every step of the way so I always knew where she was. Then they politely hand delivered the biodegradable urn, and it was beautiful. We will use them for grandmother.

By on 12th March 2020
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We are so glad we decided to go the direct cremation route. It was what Daddy wanted anyway, a fuss-free, simple and respectful cremation that gave us a larger budget to organise a great ceremony a month later where no one was rushed, most family members were able to attend, and we had a fantastic eulogy with his ashes present.

By on 28th February 2020
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At a time when this was the last thing I wanted to arrange, Neo Cremations really did guide me through each step with care and compassion - I had so many questions, they were so patient and I can't thank them enough. After the cremation they created a Facebook memorial page, which is something I wouldn't have thought of, and now there's somewhere where family and friends have shared memories and photos. We used it during the memorial service, which was a really nice touch

By on 27th February 2020
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I was a bit worried opting for a cheaper option on something so important, but was happy in the end I did. They did a great job, were constantly eager to go the extra mile to make the process easier and I felt total confidence in the service they provided at every step of the way. Thank you guys.

By on 27th February 2020
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I liked the price simplicity. One price and no other option. Made it so much simpler to compare with other providers and realise that we got great value for a great service. I wish all the websites were as simple to use

By on 27th February 2020


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