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Maidstone Royal Mail Delivery Office | Sorting Office

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2.4 out of 5 based on 4 reviews - view feedback - add your review
Maidstone Royal Mail Delivery Office | Sorting Office
Bircholt Road, Parkwood Industrial Estate
Maidstone
Kent
ME15 9EE
United Kingdom
Tel: 0844 474 0395
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Opening hours
Monday
09:00 - 17:00
Tuesday
09:00 - 17:00
Wednesday
09:00 - 17:00
Thursday
09:00 - 17:00
Friday
09:00 - 17:00

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2.4 out of 5 based on 4 reviews
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for money
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Customer service
or reliability
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Quality
of service or product
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Likelihood to use again
or recommend
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Good when it comes to making deliveries, absolutely terrible customer service. It took about 5 menus to get through to a call centre with a human ... well, I presume that it was a call centre with "a" human as nobody ever picked up. I was just left on hold constantly.

gave up in the end.
14th September 2018
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Quality
of service or product
Overall rating   review star
I agree with an earlier comment;it`s practically impossible to speak to a human being.This problem could have been sorted in seconds but having to sift through a multitude of options I don`t require is extremely frustrating.

By on 30th July 2018
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Value
for money
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Customer service
or reliability
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Very difficult to speak to anyone on the phone before travelling miles out of town to pick up an item I don't even know is there.
There are some circumstances where a telephone call with a real life person is preferential and this is one of them. No one wants to waste money and time travelling somewhere they don't have to.
Poor effort in this instance. I'm disappointed. And usually you don't let me down

By on 28th April 2018
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I paid for next day delivery,stayed indoors all morning only to find a card saying they needed a signature on my porch floor and nobody had bothered to ring my doorbell.This is not the first time this has happened my opinion of the post office is that they are a pathetic waste of time they charge more than most courier companies and are the worst at delivering parcels.

By on 21st July 2015


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