Recent reviews
Wednesday 5 /12/18. I have beenWaiting in for a parcel that was delivered to a different block of flats a block away from where I live at 19 Burleigh Close NR30 2RU . Luckily for me a lovely honest foereign lady brought it to my flat during the evening . So no thanks to the postman of that day that I received my parcel . NOT GOOD ENOUGH !!!!!
review stars
Many thanks to the lovely Julie at your sorting office in Great Yarmouth. She was so kind and friendly and helped me re-direct my parcel. Pity there wasn’t more Julie’s in this world like this one.
review starsreview starsreview starsreview starsreview stars
I have always found the staff and delivery drivers to be polite and helpful . And always willing to help with any problems. People often only review if they had bad experience x
review starsreview starsreview starsreview starsreview stars
I missed the postman one day so I did a redelivery for the following week, but no one turned up,a and again still waiting. Rang sorting office but nobody answered phone. Rang a different number to the office and was told by an automated machine to ring back later. Terrible service
review stars
post woman will not open the gate and put letters through the letter box for some reason so today's mail was soaking wet and blown under the car . phoning to complain was useless because its all automated . Why is it so hard to open a gate and put the letters through the letterbox? All my post people have been very good over the years with no complaints so i hate to complain over this but soaking wet scattered mail is not acceptable, if i had been away for a few days it would have been completely ruined that's if i could have found it
review stars
trade association logo
To contact Royal Mail Customer Services telephone: 0844 474 0395
To find your local office and opening hours telephone: 0845 605 0767

Great Yarmouth Royal Mail Delivery Office | Sorting Office

review star review star review star review star review star
2.3 out of 5 based on 9 reviews - view feedback - add your review
Great Yarmouth Royal Mail Delivery Office | Sorting Office
Great Yarmouth Delivery Office, 6 North Quay
Great Yarmouth
Norfolk
NR30 1AA
United Kingdom
Tel: 0844 474 0395
Select here to contact your local Delivery Office

Share these details on Social Media or email
Opening hours
Monday
09:00 - 17:00
Tuesday
09:00 - 17:00
Wednesday
09:00 - 17:00
Thursday
09:00 - 17:00
Friday
09:00 - 17:00

Order by:
review star review star review star review star review star
2.3 out of 5 based on 9 reviews
review star review star review star review star review star   
Customer service
or reliability
review star review star review star review star review star   
Quality
of service or product
Overall rating   review star
Wednesday 5 /12/18. I have beenWaiting in for a parcel that was delivered to a different block of flats a block away from where I live at 19 Burleigh Close NR30 2RU
. Luckily for me a lovely honest foereign lady brought it to my flat during the evening . So no thanks to the postman of that day that I received my parcel . NOT GOOD ENOUGH !!!!!

By on 6th December 2018
review star review star review star review star review star   
Value
for money
review star review star review star review star review star   
Customer service
or reliability
review star review star review star review star review star   
Quality
of service or product
review star review star review star review star review star   
Likelihood to use again
or recommend
Overall rating   review star review star review star review star review star
Many thanks to the lovely Julie at your sorting office in Great Yarmouth. She was so kind and friendly and helped me re-direct my parcel.
Pity there wasn’t more Julie’s in this world like this one.

By on 1st March 2018
review star review star review star review star review star   
Value
for money
review star review star review star review star review star   
Customer service
or reliability
review star review star review star review star review star   
Quality
of service or product
review star review star review star review star review star   
Likelihood to use again
or recommend
Overall rating   review star review star review star review star review star
I have always found the staff and delivery drivers to be polite and helpful .
And always willing to help with any problems.

People often only review if they had bad experience x

By on 17th December 2016
review star review star review star review star review star   
Value
for money
review star review star review star review star review star   
Customer service
or reliability
review star review star review star review star review star   
Quality
of service or product
review star review star review star review star review star   
Likelihood to use again
or recommend
Overall rating   review star
I missed the postman one day so I did a redelivery for the following week, but no one turned up,a and again still waiting. Rang sorting office but nobody answered phone. Rang a different number to the office and was told by an automated machine to ring back later. Terrible service
6th June 2016
rating   review star
post woman will not open the gate and put letters through the letter box for some reason so today's mail was soaking wet and blown under the car .
phoning to complain was useless because its all automated .
Why is it so hard to open a gate and put the letters through the letterbox?
All my post people have been very good over the years with no complaints so i hate to complain over this but soaking wet scattered mail is not acceptable, if i had been away for a few days it would have been completely ruined that's if i could have found it

By on 26th March 2015
rating   review star review star review star review star review star
I have never had a problem when collecting from this depot; the staff are always polite and articulate, and on multiple occasions have gone out of their way for my convenience.

Unfortunately it would seem that the others here have found this listing purely through a complaint they had with the depot!

By on 5th September 2013
rating   review star
Well what a cheery answerphone message they have, full of such enthusiasm and charisma - or not.
Sorting Office refused to give my mother my package, despite her having ID with the identical address on. I tried to ring them to see if there was anything that could be done, as I'm up in Manchester at Uni, and got that bundle of joy message as my only guide to what could be done next, ie. nothing.
If this poor service is as a result of budgeting and staff cuts than I strongly feel something needs to be done soon to rectify the situation. If the poor service is as a result of an apathetic attitude than I'm simply appalled.

By on 22nd March 2012
rating   review star
Waste of time having a contact number..... no information on anything! eg. opening hours.

Trying to trace a package online, it says that they tried to deliver but I wasn't available, no card posted informing me of this, I keep getting other peoples mail, don't believe the postmen read the addresses anymore, have complained to sorting office often but to no avail, fed up of talking to machines on telephone and the attitude of human beings when I eventually get to speak to one...... rant over, I think I'm getting old!!!

By on 7th March 2012
rating   review star
Absolutely dreadful service; just a recorded message regarding redelivery and nothing about opening times or any other queries. School has had a large letter not delivered and there is no route to find out why!!

By on 21st November 2011


Editing or updating this listing

Select here if you have forgotten or are unaware of any log-in details for this listing.



Disclaimer

Opinions expressed within reviews are those of the individual author and are not the views or opinions of Lowi Ltd, My Local Services or any of its employees.

If you have an issue with any review comments then please fill in the review issue form and include as much detail as possible.