Recent reviews
Two clocks repaired, including cracked facia of one. Very quick and reliable service - highly recommended!
Full review »
I contacted Gordon having found his site on the internet. i was making an inquiry with regard to an old Smiths clock that i had inherited which wasn't currently working. Rather than advise me to bring the clock in he asked me many questions then led me through a number processes to see if, through his guidance , there some actions that i could take to rectify the problem. he spent about ten minutes on the phone to me and by the end i had the clock ticking. though it still needed some fine tuning i was left with some instructions that I could keep working on including some guidance on some cleaning that i could undertake.. i really appreciate his help which was free but foremost his openness and honesty. he was so helpful
Full review »
From the first contact absolutely superb, clock had not worked for years, it had many anomalies . Gordon kept me fully informed and updated with progress, really interesting, clock is now how I remember it when it was my Grandfathers, Gordon will be 1st and only contact for future servicing. I can not speak highly enough of the service and end result.
Full review »
Superb, friendly, knowlegeable, great customer service. The man to see or talk to.
Full review »
Longcase clock: I am very pleased with the repair carried out by Horologica on my longcase clock.
It is a pleasure to hearing it ticking and striking again. Gordon was helpful and efficient. He took a lot of trouble examining the clock and gave expert and knowledgeable advice.
Thank you Horologica.
Full review »
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Clock Repairer - HOROLOGICA
HOROLOGIST Affordable clock & barometer repairs with over 300 five-star reviews online including Google and TrustPilot. No other horologist on here comes close.
Clock Repairer - HOROLOGICA
Norsey Farm
Billericay
Essex
CM11 1DF
United Kingdom
Tel: 01277 658800
Website: https://horologica.co.uk
Business type:
Payment methods accepted: Cash, PayPal
Contact: Select here to contact by email
Opening hours
Monday
09:30 - 17:30Tuesday
09:30 - 17:30Wednesday
09:30 - 17:30Thursday
09:30 - 17:30Friday
09:30 - 17:30Saturday
09:00 - 10:30Map location Select here to view map
Order by:
5.0 out of 5 based on 54 reviews
Overall
rating
Two clocks repaired, including cracked facia of one. Very quick and reliable service - highly recommended!
7th April 2021
Overall
rating
I contacted Gordon having found his site on the internet. i was making an inquiry with regard to an old Smiths clock that i had inherited which wasn't currently working. Rather than advise me to bring the clock in he asked me many questions then led me through a number processes to see if, through his guidance , there some actions that i could take to rectify the problem. he spent about ten minutes on the phone to me and by the end i had the clock ticking. though it still needed some fine tuning i was left with some instructions that I could keep working on including some guidance on some cleaning that i could undertake.. i really appreciate his help which was free but foremost his openness and honesty. he was so helpful
By Clive Hammond on 31st March 2021
By Clive Hammond on 31st March 2021
Overall
rating
From the first contact absolutely superb, clock had not worked for years, it had many anomalies . Gordon kept me fully informed and updated with progress, really interesting, clock is now how I remember it when it was my Grandfathers, Gordon will be 1st and only contact for future servicing. I can not speak highly enough of the service and end result.
By John Ryder on 24th May 2020
By John Ryder on 24th May 2020
Overall
rating
Superb, friendly, knowlegeable, great customer service. The man to see or talk to.
By John Luckhurst on 10th January 2020
By John Luckhurst on 10th January 2020
Overall
rating
Longcase clock: I am very pleased with the repair carried out by Horologica on my longcase clock.
It is a pleasure to hearing it ticking and striking again. Gordon was helpful and efficient. He took a lot of trouble examining the clock and gave expert and knowledgeable advice.
Thank you Horologica.
It is a pleasure to hearing it ticking and striking again. Gordon was helpful and efficient. He took a lot of trouble examining the clock and gave expert and knowledgeable advice.
Thank you Horologica.
23rd July 2019
Overall
rating
Gordon repaired a wall clock for me which over 100 years old and did an excellent job. So much so I immediatley gave him a smaller alarm/cigarette musical clock to clean. He is very professional and charged a fair price for the work undertaken. Very happy.
By Michael Harbour on 19th June 2019
By Michael Harbour on 19th June 2019
Overall
rating
Great service and quality repair.
27th February 2019
Overall
rating
Gordon thanks for the excellent service and nice contact. I had a broken atmos bellows and found gordon as the only repairman in europe to have such great conditions and in such a short time. He has become very intense and with a lot of knowledge in the test and the refill busy. compared to his colleagues in the us. I'm very grateful for his quick support. I can only recommend
10th December 2018
Overall
rating
Gordon provides a first class service to all his customers and is truly an expert in his field.
Top class man giving top class service.
Highly recommended
By Phil Hardy on 27th September 2018
Top class man giving top class service.
Highly recommended
By Phil Hardy on 27th September 2018
Overall
rating
Great service. I managed to break the spring on our torsion clock and Gordon repaired it quickly and at a very affordable price. Thoroughly recommend his service.
By June S-B on 6th July 2018
By June S-B on 6th July 2018
Overall
rating
Gordon provided great advice on my vintage clock repair needs. His responses were very quick and he is obviously very knowledgeable on the subject and I would definitely recommend HOROLOGICA to friends and family before going to a Clock Repair Shop.
By Colin Patrick on 11th January 2018
By Colin Patrick on 11th January 2018
Overall
rating
I live in Victoria, Australia and recently inherited an Art Deco grandfather tall case clock. After it was moved, the chimes sounded wrong.
I researched all over the web, but no one touched on the aspect of chime tone, until I enquired to Horologica. Gordon's response was amazingly quick (less than 24 hours) and was practical and down to earth allowing me to understand what I could (and should not) do to fix the matter. A further question and again a quick response and I'm set to get onto the fix.
Thank you, Gordon for selflessly answering an enquiry from across the planet.
Rog
By Roger Warr on 8th January 2018
I researched all over the web, but no one touched on the aspect of chime tone, until I enquired to Horologica. Gordon's response was amazingly quick (less than 24 hours) and was practical and down to earth allowing me to understand what I could (and should not) do to fix the matter. A further question and again a quick response and I'm set to get onto the fix.
Thank you, Gordon for selflessly answering an enquiry from across the planet.
Rog
By Roger Warr on 8th January 2018
Overall
rating
Repaired a barometer I had not seen move in 60 years, first class communication with rapid repair and return AAA service and would have no doubts about using again, thanks Gordon
By clive on 14th November 2017
By clive on 14th November 2017
Overall
rating
Had a wonderful response from Gordon with a repair on a Hermle movement. Not only did he repair
the original movement but he supplied me with a new unit. Had some wonderful conversations with Gordon regarding the repair and installation, but his service is absolutely first class and at a sensible price.
By Gerry Milner on 12th November 2017
the original movement but he supplied me with a new unit. Had some wonderful conversations with Gordon regarding the repair and installation, but his service is absolutely first class and at a sensible price.
By Gerry Milner on 12th November 2017
Overall
rating
Excellent service by an extremely knowledgable clock repairer. I doubt if any other horologist would have troubled to attempt a repair on my Astrolabium Quartz clock. Still ticking away as it should a week later. Many thanks Gordon.
By John Hasell on 19th July 2017
By John Hasell on 19th July 2017
Overall
rating
I would like to add to the positive feedback for Gordon. I collected my repaired Hermle Astrolabium clock within the given time scale. This was not an easy clock to repair and one that other clock repairers wouldn't consider as it has a quartz movement. Very satisfied.
By John on 13th July 2017
By John on 13th July 2017
Overall
rating
Fast and well done repair. Gordon, as a good clock lover, works carefully, making sure no damage is done. He surely does it as if it was for himself.
I felt like he is second to none, so no need to look any further! Thank you for a well done job
By Juan Munoz on 7th July 2017
I felt like he is second to none, so no need to look any further! Thank you for a well done job
By Juan Munoz on 7th July 2017
Overall
rating
What a legend Gordon is ! He was really helpful & patient in explaining why our relatively new (we've had it around 12 years from buying it in Salzburg) cuckoo clock wasn't always playing the music that accompanies the half hour & hour cuckoo noise and some simple suggestions for trying to fix it ourselves before we launch into the expense and time of sending it off with the hope that it will be fixed, only to find that we could end spending almost as much on that as we did in buying the clock in the first place. Thank you so much for your help Gordon, we won't hesitate to come back to you if we are unable to sort the clock out with the easy fixes you have suggested, even though we are quite distant over in Sussex. Cheers, Mike
By Mike B on 19th May 2017
By Mike B on 19th May 2017
Overall
rating
Gordon helped me to synchronise the chimes on a clock that I inherited. He was more than helpful and didn't mind me being completely clueless!
By Jackie H on 23rd April 2017
By Jackie H on 23rd April 2017
Overall
rating
Gordon was prompt and kind enough to give some very useful advice regarding a mantle clock that I recently acquired. His knowledge is vast and he advises only after fully considering the various aspect of the issues given to him.
By Khurshid on 21st April 2017
By Khurshid on 21st April 2017
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