Recent reviews
Two clocks repaired, including cracked facia of one. Very quick and reliable service - highly recommended!
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I contacted Gordon having found his site on the internet. i was making an inquiry with regard to an old Smiths clock that i had inherited which wasn't currently working. Rather than advise me to bring the clock in he asked me many questions then led me through a number processes to see if, through his guidance , there some actions that i could take to rectify the problem. he spent about ten minutes on the phone to me and by the end i had the clock ticking. though it still needed some fine tuning i was left with some instructions that I could keep working on including some guidance on some cleaning that i could undertake.. i really appreciate his help which was free but foremost his openness and honesty. he was so helpful
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From the first contact absolutely superb, clock had not worked for years, it had many anomalies . Gordon kept me fully informed and updated with progress, really interesting, clock is now how I remember it when it was my Grandfathers, Gordon will be 1st and only contact for future servicing. I can not speak highly enough of the service and end result.
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Superb, friendly, knowlegeable, great customer service. The man to see or talk to.
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Longcase clock: I am very pleased with the repair carried out by Horologica on my longcase clock.
It is a pleasure to hearing it ticking and striking again. Gordon was helpful and efficient. He took a lot of trouble examining the clock and gave expert and knowledgeable advice.
Thank you Horologica.
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Clock Repairer - HOROLOGICA
HOROLOGIST Affordable clock & barometer repairs with over 300 five-star reviews online including Google and TrustPilot. No other horologist on here comes close.
Clock Repairer - HOROLOGICA
Norsey Farm
Billericay
Essex
CM11 1DF
United Kingdom
Tel: 01277 658800
Website: https://horologica.co.uk
Business type:
Payment methods accepted: Cash, PayPal
Contact: Select here to contact by email
Opening hours
Monday
09:30 - 17:30Tuesday
09:30 - 17:30Wednesday
09:30 - 17:30Thursday
09:30 - 17:30Friday
09:30 - 17:30Saturday
09:00 - 10:30Map location Select here to view map
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5.0 out of 5 based on 54 reviews
I had a clock that needed repairing which had great sentimental value. I searched the web for local clock repairers and came across Gordon at Horologica. I read through the reviews on his website for which my first impressions were that Gordon was not only very passionate about clocks, but was came highly recommended. So I took the clock to Horologica and explained the issues. Within a day or two, Gordon replied by phone and an mail detailing the issues with the movement, which either needed repairing, or replacing. I was given three options for which Gordon provided in great detail what was required and three different prices and his recommendation, which was not the dearest option. We took his advice and had the movement replaced and received the clock back within 10 days. I highly recommend Gordon if you need your clock repaired, or maintained as the service he provided was not only first class, but something customers don't experience very often.
By Terry Laffar on 1st April 2017
By Terry Laffar on 1st April 2017
Gordon was kind enough to give advice on getting my Comptoise clock working again after years of being stopped. Its now a pleasure every time I hear it ring!
By David on 27th March 2017
By David on 27th March 2017
Very pleased to have the clock working again
By Barbara Page on 16th February 2017
By Barbara Page on 16th February 2017
Emailed regarding a problem with a mantel clock, response very swift suggesting two things to try and it worked! Very impressed and confident that subsequent repair of a carriage clock will be dealt with in satisfactory manner.
By Janet on 30th December 2016
By Janet on 30th December 2016
Very efficient service. Good quality workmanship in repairing my barometer glass face.
By JOHN WAKEHAM on 27th November 2016
By JOHN WAKEHAM on 27th November 2016
Excellent service! Dropped off a wall clock one morning, collected same afternoon. Very reasonable price, would definitely recommend to anyone who has a clock they love that needs a bit of TLC
By lisa on 29th September 2016
By lisa on 29th September 2016
I emailed Gordon with a query and received a response almost immediately. He was extremely helpful in dealing with my query. His response was detailed and accurate. Fantastic service and I'm extremely grateful!
By Jayne on 26th July 2016
By Jayne on 26th July 2016
I would like to thank Gordon for his help and advice. I sent him pictures of the outside and inside of my clock and he quickly diagnosed why it was not working and rang me to explain how I could rectify the problem. This worked and saved me the time and cost of taking the clock into his workshop. He did not charge me for the advice, but I would certainly use HOROLOGICA if I need the clock repaired or cleaned. I would highly recommend Gordon if you have problems with a timepiece. I am sure you will also get both a friendly and professional service.
By Michael housden on 23rd April 2016
By Michael housden on 23rd April 2016
Gordon is a very helpful, genuine guy and greatly knowledgeable about clocks. He helped us fix our mantle clock over the phone and saved us a lot of money. Thank you!
By Noni Knight on 13th April 2016
By Noni Knight on 13th April 2016
Considering I had dismantled the clock and couldn't put it back together, Gordon of Horlogica was very helpful. It was awhile ago now and the clock is still running perfectly.
By R. Smith on 18th March 2016
By R. Smith on 18th March 2016
I have so much to thank Gordon for and his love of clocks. I inherited my mantel clock from my father and so it has great sentimental value. When it stopped working, a local clock repairer, after having it in his work shop for a week or so, told me that there was nothing he could do.
It was by chance I was discussing the problem I had with my father?s clock when a friend suggested I contact Horologica. Gordon has a great passion for clocks and couldn?t have been more helpful. He took time to explain what he would do, kept me updated with regular emails and, most important, got the clock going again.
I can?t recommend Gordon enough.
By Mark Macdonald on 11th February 2016
It was by chance I was discussing the problem I had with my father?s clock when a friend suggested I contact Horologica. Gordon has a great passion for clocks and couldn?t have been more helpful. He took time to explain what he would do, kept me updated with regular emails and, most important, got the clock going again.
I can?t recommend Gordon enough.
By Mark Macdonald on 11th February 2016
The repair to my french chiming carraige clock was carried out promptly and the service was excellent. What was particularly helpful was the diagnosis of the work needed on the clock with full explanations and each each element of the work needed was separately quoted by email and I was able to give immediate instructions. I can highly recommend Horologica
Michael
By Michael Green on 21st December 2015
Michael
By Michael Green on 21st December 2015
Offered some really helpful advice.
By Nick Crick on 23rd November 2015
By Nick Crick on 23rd November 2015
excellent job.really rapid turn round.very fair price.highly recommended.
By david hales on 2nd April 2015
By david hales on 2nd April 2015
I'd just like to say, after posing my dilemma of a clock to this gentleman , he's was hugely informative and helpful . If you have any serious questions about clocks this is your man ! Difficult to find service like this these days !! Many thanks
By William Borburg on 19th March 2015
By William Borburg on 19th March 2015
Needed help on how to move an antique mercury barometer. Gordon has an incredibly helpful description on his website, and when I emailed for further info replied at length by return. Can't recommend him too highly. Jenny
By Jennian Geddes on 3rd September 2014
By Jennian Geddes on 3rd September 2014
You can deal with this company with confidence. A superb service was done on my clock and it's accuracy is now more than I could ever have hoped for.
Online queries are dealt with quickly and I have to say that my online experience was first class. I feel lucky to have found this business.
By Charles on 19th August 2014
Online queries are dealt with quickly and I have to say that my online experience was first class. I feel lucky to have found this business.
By Charles on 19th August 2014
I have an old (inexpensive) napoleon mantle clock that did not work and Gordon was able to provide immediate and free advice that enabled me to get it going again! I have no knowledge at all on the mechanics of clocks and Gordon was very patient and replied immediately to my problems with advice and help. It is now running beautifully - thank you so much! Nothing was too much trouble - I emailed several times and always got a reply!
By wendy d on 18th August 2014
By wendy d on 18th August 2014
Good info on this site.
Gordon was very helpful with a clock problem I have, and how to resolve it without too much expense, he even took the trouble to send me photos of how to do the work - Top class
By Chris Spear on 8th August 2014
Gordon was very helpful with a clock problem I have, and how to resolve it without too much expense, he even took the trouble to send me photos of how to do the work - Top class
By Chris Spear on 8th August 2014
Emailed directly with a picture of my clock. Nothing fancy about my clock, more sentimental. He new exactly what I needed to do, which I fixed straight away. Great advice and quick responses. Highly recommended.
By Jenny on 27th May 2014
By Jenny on 27th May 2014
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