is Social Media is helpful for online business 23rd October 2012 10:05 AM
Social media is a undoubtedly a great way to expand your horizons.
There's a lot more but Hope this helped.
- it promotes customer awareness
- great platform for customer service. For instanc, you post your grievances on social networking site and the reply is efinitely faster an dless tedious than calling customer care and staying on hold for 30 mins.
- Everyone's present, so it is more of a necessity these days
- Customer engagement
- Also, being able to meet new business owners beyond what you can reach manually.
There's a lot more but Hope this helped.