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“personally, i think a dedicated mobile site is not the way to go.

a responsive site, properly configured, will adapt to display size, which includes people who are using tiny monitors on their computers. using a mobile site also means that if somebody sends you a link from a mobile device, and you open it on a desktop, it may open in mobile form.

i find that last one particularly annoying ”

Have to agree to disagree

My main issue is a page with a lot of information on it, and sometimes the main purpose of the page, or call to action can be streamlined specifically for a mobile device, which will increase conversions.

I don't understand the mobile link issue being sent from a desktop. I assume this must be a configuration issue?

If you open one of our mobile pages on a desktop, it will simply redirect to the desktop version: m.mylocalservices.co.uk

Yet I notice on Facebook, their mobile pages stay as mobile pages on desktops So do some Google pages.
“TRASHES:
- XYZ, see our picks for this week's SuperAwesomeStuff.com
- This week only, amazing sale up to 50%!

INTERESTING:
- Could your fridge be spamming your friends?
- XYZ, do you think your pet would like an extra treat in the post?

What's your opinion?”

We send out a soft sales promo every month to our free listings, and have been doing it for years. In that time, have tried just about every variation in the subject field, but the one that has the highest open rate (the name of the game) is simply <business name>

Nothing else. At least that's what works for us. As for actual content, that's a different story
The internet is now established, maturing and starting to evolve.

We are all used to .com .co.uk .org etc, but this is all set to change as a new generation of top level domain names becomes available in the next couple of months. Basically if you have deep enough pockets, you can have just about anything you want, and we will soon be seeing .coke .kpmg along with .london .taxi .plumber and just everything inbetween.

So as a small business what are you going to do?

Basically, nothing Whatever you do, unless you have buckets of cash, don't go out there trying to hoover up any associated domain names. You may have already been contacted by your domain registrar that relevant domain names have been reserved exclusively for you, as they match your business name or current domain name.

Remember this is a sales pitch!!!! Unless you are a plumber, and think bob.plumber will work for you or Franks.taxi is a good marketing move, don't rush out and start buying up names.

There are some great and logical names that will make sense, and these will prove to be a great investment for a lot of people, but think about it first, and make sure it fits in with your brand and image.

The SEO community has been watching with interest as well. It's been a well known fact that a keyword in your URL is a good ranking factor. Now times have changed with exact match domain penalties, and semantic search, but keywords still have a part to play.

But it seems don't get too excited. Anything after the "." won't be seen as a keyword. So Johns-Taxi-Service.co.uk would be much better than Johns.taxi

Also, one important ranking factor is domain age. So don't be too quick in dumping your 10 year old domain name in favour of a new funky one

So interesting times a head, and if anyone has a spare $1million I'd like to register .beer
1 in 7 UK workers are now self employed 21st February 2014 3:00 PM

According to the BBC, Britain now has more people working for themselves than ever before

BBC News - Self-employment boom: Good or bad?



So has the UK suddenly become a hotbed of entrepreneurial talent brainwashed with repeats of Dragons Den?

I've noticed a sharp increase in VA, Dog Walker, and Man with a van type businesses over the last 12 months signing up with My Local Services.

These may be considered more lifestyle business than a traditional tradesperson such as a plumber or sparky, but as long as they are making money, does it matter? Maybe this change is good, giving a lot more people than ever the chance to work when they want to, and have a better work/life balance?

Or is it really all about fudging un-employment figures, and people acting out of desperation?

What does anyone think?

“The best advertising of all is word of mouth referrals - and is free! If you get on particularly well with a client and it feels right, you can try asking them if they'd be happy to refer you. Although if they really like your work, most will do it unprompted.”

That's a superb and overlooked point.

Everyone knows you can't beat word of mouth referrals, but too many people get hung up on this and try too hard, and can end up alienating a previously happy customer.

If you are offering a quality service product and your customer service goes the extra mile, people really will recommend you unprompted. In exactly the same way people will naturally link to good web content.
Yell finally goes pop! 20th February 2014 11:34 AM
“Shame they bought out Qype though, I used to get quite a bit of traffic from our Qype profile for one of the bricks and mortar business I worked for.”

Wasn't Yell that bought Qype, it was Yelp. They are an American outfit that have a huge presence across the US, but had marginal success in Europe.

Buying Qype was a way of boosting their European presence, although Qype traditionally used to get a lot of flak from heavy handed sales techniques, and had mixed reviews.

Here's a thread about the demise of Qype: Qype is no more! Hello Yelp
Business Information 20th February 2014 11:24 AM
Hi Kev

Long time no see on the forum. Bit of an odd request, are you looking for businesses within a specific category or business type, or do you just want high level statistical information for all companies in a given area?

If so, maybe have a hunt around: UK National Statistics Publication Hub
“Also interesting that the average customer spend has gone up by only a
“That is so crazy! Oddly enough the hubby and I were talking the other day about when we were in grade school and teachers would tell us that by 2020 cars would be flying! I kind of doubt that will happen anytime soon.”

Guess again, they're already here... albeit in the early stages...


Where we are going, we don't need roads... | Terrafugia
Unless you've been living in a box for the last few years, you will be aware of odd goings on in Google land, and webmasters panicking about Penguins and Pandas.

Even if you have no idea what people are talking about, it should be quite obvious that this Search Engine Optimisation lark is strewn with dangers and odd penalties if you upset Google.

Well at least they can't be accused of not picking on everyone, and a few high profile large Businesses have now been caught in Googles spam net, the latest being none other than the Halifax Bank!

It seems they have had a bit of a shady link building campaign, and have put a lot of effort into distributing handy widgets for blogs and websites, which have some nice links all pointing back to Halifax, laden with salesy type keywords.

To be fair, this was deemed to be an acceptable practice not so long ago, but thats another link building avenue well and truly shut!

If you do want to distribute widgets on peoples sites, then the Google rule seems to be ensure they are "nofollow", in other words, they have a bit of code next to them that tell the Google robots that scour the web looking for links, to clear off and ignore me.

If you want to see any more about this, then the full Halifax report can be found here:
Halifax.co.uk: Big Brands not Immune to Google SEO Penalty (250%)