Contacting my Royal Mail Local Delivery Office 20th June 2016 2:55 PM
The Royal Mail automated helpline is one of the most unhelpful numbers I've ever had the displeasure to call.
I simply wanted to speak to someone at my local sorting office and it took 25 minutes to get through to an actual person on the so called "helpline"who then gave me (what they said was) my local sorting office number, I called the number and there was a message saying that "this number is no longer in use" I wasted over half an hour of my day trying to perform what should have been an easy task, all because of the ridiculous automated Royal Mail helpline!
