Marc Ford, The Brilliant Business Guy - Profile

Marc Ford, The Brilliant Business Guy

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JoinedMay 2016
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Latest activity 7th May 2016 12:06pm  


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Great post Dan as always.

Businesses do however always need to be wary of where they cut overheads and costs. Many businesses that are perhaps in a position of less than strength, cut too much and it effects the customer experience. Sam Walton once said that the customer is the real boss. They can fire everyone from the CEO down, because they can spend their money elsewhere.

The customer experience must always be maintained otherwise they go elsewhere.

 

Be Brilliant, Marc