Recent reviews
I have used this company for several years and have found that their customer service is second to none. The product is always delivered the next day , and the water filter is very easy to fit . I have no hesitation in recommending this company to anyone who requires great service and a great product.
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It is difficult to try and find what you want at a good price. I came across this company who were selling the filters I needed for my fridge. The price was great and despite lockdown they arrived safely and quickly. Very happy to purchase from here and have recommended to friends and family. The company even emailed me to check that everything was alright something others never do. Thank you for the excellent service you provide.
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Bought as a replacement for our Brita titanium 3 way in line filter, as Brita had stopped making the replacement filter cartridge. Filter came with all the fitting so that all I had to do was remove the old filter and replace it with the new one. All fittings were pushfit, and the replacement took less than 5 minutes to do. Filter works exactly the same as the old one producing us filtered water without the chlorine taste when not filtered.
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Very rarely these days do we experience customer service & quality of products like this company offers. I read a few online reviews before choosing to purchase from them & I wondered if they could really be that good. Well in one word, yes they absolutely were that good. I was wanting to purchase a more expensive system but after chatting with this company they advised I didn’t need that one & the cheaper one would more than meet my needs. Who’s ever heard of that? A company more interested in meeting the needs of its customers than making more money? Well you have now. Thank you UK water filters There should be many more companies with your ethics.
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Good service and delivery during the coronavirus lockdown. Filter arrived well packed and with easy to follow instructions.
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UK Water Filters Ltd

Drinking water filters, softeners and anti scale treatments for homes and business - Fast National and International deliveries.
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4.9 out of 5 based on 843 reviews - view feedback - add your review
UK Water Filters Ltd
Unit D120, Parkhall Industrial Centre
London
SE21 8DE
United Kingdom
Tel: 020 8761 6611

Payment methods accepted: Credit Card, Debit Card, Invoiced Payment, PayPal
Opening hours
Monday
09:00 - 18:00
Tuesday
09:00 - 18:00
Wednesday
09:00 - 18:00
Thursday
09:00 - 18:00
Friday
09:00 - 18:00
Business information

UK Water Filters

We are an internet based business that supplies drinking water filters throughout the UK and internationally.

  • Well established - trading for over ten years.
  • Trusted by thousands of regular customers. 
  • Get beautiful, purified, healthy drinking water in your home on tap 24/7.
  • Save money on overpriced, harmful bottled water.
  • All types of filters for homes and businesses.
  • Better options than filter jugs.
  • Great customer reviews.
  • Free and friendly advice from our team of experts.

To find your best filter option check out our website:

UK Water Filters Ltd

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4.9 out of 5 based on 843 reviews
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Always arrives quickly and is easily fitted in a few moments. Brilliant taste and no 'fur' in the kettle

By on 31st March 2020
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Easy to use website. Good product Range and Excellent customer service.

By on 31st March 2020
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Some combination of coronavirus and my computer's autofill putting an extra line in to my address meant that the package took far longer than usual to turn up. But UK Water Filters kept in touch via email, and I was always confident that the parcel would turn up, as indeed it did.

No complaints, will use them again.

By on 30th March 2020
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Prompt delivery, excellent prices and friendly service is why I have been buying a replacement water filters and any spares that I need from UK Water Filters Ltd. Beautiful drinking water on tap with no taint, clear tea and soup; it was certainly a life changer when I decided to buy a permanent filter rather than use the jug type which I had been using. Thank you.
27th March 2020
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A very good product with a excellent back up service to remind when the filter is due for changing .

By on 23rd March 2020
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Really good contact and great reliability. And the price is a good one for the water filter.
Will continue to use them for my water filters
Terry Langley
22/03

By on 22nd March 2020
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So easy 6 monthly reminder, simple to fit and so much cheaper than branded filters.
20th March 2020
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Good quality filters
Customer service are helpful

By on 18th March 2020
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I have not fully checked the market to see if I could obtain the filters more cheaply and have therefore given a 4* rating for this question. However, pricing appears very reasonable and the service given is ‘personal’, fast and efficient. Technical help is also available if needed.
I have no hesitation in recommending them having used them myself for the last 3 years.

By on 16th March 2020
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Good product, excellent customer service.
12th March 2020
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Had a slight problem with the product which was sorted out very quickly. Product and customer service both excellent.
12th March 2020
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Had an issue with my original product going missing in the post however thanks to the quick and efficient customer service a replacement was sent out and received in no time. The product is great, good value and I’m likely to purchase my replacements from here in the future

By on 9th March 2020
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I didn’t get the tap I ordered as it was discontinued, however it is still on the web site but a substitute tap was delivered which hopefully should be ok
Customer service is good.

By on 5th March 2020
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I have been using UK Water Filters for many, many years now and will continue to do so. They have been most reliable, always helping with any questions I may have and when you place the order, it arrives very quickly. Totally satisfied with this exemplary company. Buyers can buy here with confidence that you will be totally looked after with your purchases. 1st Class Service!!

By on 4th March 2020
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Very easy to find exactly what you require. Excellent information and help from customer service. Will definitely be using them again. A highly recommended company.
3rd March 2020
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I have been using UK water filters for a number of years and will continue to do so as long as they are available.

By on 2nd March 2020
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Over several years I've purchased from UK Water Filters & found their Customer Service & quality products second to none. Always a pleasure to do business with this Company.

By on 2nd March 2020
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Water filters are good quality and a reasonable price. Been using for several years now with no issues. My most recent order however went astray, but the customer service team swung into action and sent replacement filters by first class post without quibble which I received the next day, as promised. Keep up the good work!
1st March 2020
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UK Water Filters, usually so reliable, I was surprised when my filter and leak preventer failed to materialize through the post. A quick email to Edward who was equally quick to reply, saying the items had been mailed and to check the local Mail office as sometimes the postman fails to leave a card. As it turned out both filter and leak preventer had been left in a 'safe' place by a stand-in Postman who left no card . So thanks to Edward for really excellent customer care and UK Water filters
for an excellent product.
28th February 2020
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Having run various businesses over the years myself , I am fully aware of the of the importance of providing excellent customer service in conjunction with great products. I have used UK Water Filters products personally for a number of years and found absolutely everything of excellent quality, of a competitive price and most importantly that delivers exactly what they state as to the performance.
I would further add that in addition, the level of customer service, advice and help both via phone and email is also superb and willingly provided. Suffice to say that I am a very satisfied customer and have no hesitation in giving a 5 star rating and highly recommending this Company and its products.

By on 28th February 2020


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