Very helpful firm. When I have had problems they have sent an alternative product without fuss. They always respond to queries in a friendly and constructive way.

By Stephen Barber on 17th October 2019

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Good, helpful advice over the phone and my filter was delivered as promised. Would use again.

By Juliet Weston on 15th October 2019

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Very pleased with the filter received and it was so simple so order the replacement filter too!

By Preeti on 15th October 2019

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I have used them for a couple of years and the service is always good.

By Jennie on 15th October 2019

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Easy to re-order, arrived on time, simple to fit, value for money. Overall excellent product and service.

14th October 2019

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Product supplied arrives on time well packed with good instructions on how to fit it. It performs as expected and is from a recommended supplier.

By Nigel Collin on 14th October 2019

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Always reliable and I like their eco friendly push towards recycling.

By Isobel on 8th October 2019

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I needed an answer to the fact my Britta filter system was costing an arm and a leg every time I needed a new cartridge.
UK Water Filters LTD were the answer with a fantastic Filter kit to get me away from the over priced Britta stuff.
The kit came with full instructions and a video which all made the new kit easy to fit.
I'm now enjoying filtered water without having to take a out a bank loan to do it.
Thank you UK Water Filters LTD

By Mark Webb on 8th October 2019

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Website not overly clear on the exact type needed so rang the helpline where the man who answered quickly identified the exact match. I ordered on line and the filter arrived 2 or 3 days later, very simple process. Filter fitted and all is ok. WILL use again and would recommend. :-)

By Andy G on 4th October 2019

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Excellent product with super fast free delivery.

By Patrick Goff on 3rd October 2019

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Arrived promptly. Easy to install. Good product.

By Jenny W on 1st October 2019

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Helpful people. Prompt service.

By Kevin Jones on 30th September 2019

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Good replacement for my old NSA filter. Easy fitting and effective result.

27th September 2019

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Two years ago I purchased a water filter together with the Designer Mini Tap.
Everything has been working fine until recently when the tap starting dripping from the spout when closed.
I contacted the UK Water Filters support team via their web site. They replied within hours, diagnosed the problem as a faulty ceramic disc and dispatched a replacement part under warranty which arrived in the same week.
They supplied clear instructions on how to replace the part - which was a straightforward exercise - and they promptly resolved the problem.
The staff were courteous and professional.
Well done support team and thank you.

By B. Ghoussainy on 27th September 2019

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Great service.
Always helpful and will assist with any issues you have.
Fast, reliable service. I couldn't recommend enough for anything related to home water treatment.

By P Cripps on 26th September 2019

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Wonderful company. Very good customer service and ultra efficient delivery arrangements. Filter is excellent value for money. Would recommend to anyone.

By Janet Holden on 25th September 2019

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I have been buying my water filters from UK Water Filters Ltd and have always been delighted at the helpful replies to any queries , either by phone or by email. I find it easy to place my order online. The water filter is delivered usually within 24 hours or so. I am also extra pleased that they now use recycled cardboard as packaging to wrap the the filter, instead of bubble wrap. The cardboard goes into my garden compost bin instead of the waste bin.

25th September 2019

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After initial on-line order, I received an email stating that original replacement cartridge was no longer made, would I like an alternative? This duly arrived a few days later but found to be damaged. On calling UK Water Filters a replacement was dispatched and successfully fitted. Phone calls were quickly answered in a friendly and positive way.

By Julian Walker on 25th September 2019

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