Pontefract Royal Mail Delivery Office | Sorting Office

Ridiculous. My expensive laptop I prior paid for was delivered to the wrong house last year. I'd taken time off work to be in to receive it. The laptop was also signed for at the wrong address. So does this mean anyone at a wrong address can sign for your parcel? The farcical outcome from Royal mail was that their tracking device tracked it as been delivered to either one of the 2 houses & the post man couldn't remember which one hed delivered it to. Which was no help.
Neither admitted receiving it even though the tracker located it at one of the addresses. It took me ages getting my money back for a laptop that I never received. Its outrageous! The incompetence of the service
The second and last recent experience of Pontefract Royal mail parcel delivery was almost equally farcical. My parcel from china was taken there through another carrier. I was sent away after been told it wasn't there, only to return after ringing the other carrier firm up after they insisted it was there. I eventually got it, then the man said that the carrier firm does send parcels there after all. Since the laptop scenario I started having parcels delivered to my family in East Yorkshire, but since they are miles away & the lack of convenience I used Pontefract Royal mail on this last occasion again only to go through another nightmare experience. I have little faith in the service

Worse than hopeless!
We sent a letter to a premises in Featherstone and it has been returned to us 3 times as "no such address".
It's a fried chicken shop with a great big red sign across the front.
The letter was correctly addressed and postcoded.
We OWN the building ant the fact that it exists is not in question!