trade association logo

Norwich Royal Mail Delivery Office | Sorting Office

review star review star review star review star review star
3.0 out of 5 based on 3 reviews - view feedback - add your review
Norwich Royal Mail Delivery Office | Sorting Office
13-17 Thorpe Road
Norwich
Norfolk
NR1 1AA
United Kingdom
Tel: 03457 740740
Select here to contact your local Delivery Office



Order by:
review star review star review star review star review star
3.0 out of 5 based on 3 reviews
review star review star review star review star review star   
Value
for money
review star review star review star review star review star   
Customer service
or reliability
review star review star review star review star review star   
Quality
of service or product
review star review star review star review star review star   
Likelihood to use again
or recommend
Overall rating   review star review star review star review star review star
With all this carona virus about you still sort and deliver mail on time.

By on 24th April 2020
rating   review star
It is impossible to follow up a missing item, which is likely to be handled by this service. Phone numbers are just to a call centre where staff are completely uninterested in the problem you have. They just ask you to submit a claim form, when what you would like is to register a lost item and have it found. You are just funnelled into a "go nowhere" system, with no chance to talk to anyone about the problem you have, except "fill in a claim form - hopeless!!!!!

The post office used to be a real public service where staff were willing to help. This appears to be no longer the case. You are left frustrated and impotent. Hopeless service!!

They lost a package which was supposed to be "guaranteed next day delivery and signed for". There is no number that answers when I call the Mail Delivery Centre. In fact the previous number now comes back as unavailable, or I am redirected back to the "customer service call centre". So you end up going round in circles. Hopeless!!

I need them to find my package, which has a value to me that cannot be easily judged in financial terms. What is the use of compensation money, when you want your property back. Hopeless!!

By on 9th January 2014
rating   review star review star review star
Opening hours are pretty key and missing from this listing.

Monday - Saturday, 07:00 - 19:30
Sunday CLOSED

By on 18th February 2013


Editing or updating this listing

Select here if you have forgotten or are unaware of any log-in details for this listing.

Disclaimer

Opinions expressed within reviews are those of the individual author and are not the views or opinions of Lowi Ltd, My Local Services or any of its employees.

If you have an issue with any review comments then please fill in the review issue form and include as much detail as possible.

Incorrect Data Incorrect data:
If you want to report incorrect information on this web page, then please contact us and outline the issue. We aim to resolve most problems within one business day.