Recent reviews
terrible service...waiting all day for my paracel ,hear door bell and nobody comes to my door...in the box i found red ticket-something for you-officer initials was ss....to lazy to climb to the second flor where my flat is...that happen few times..not happy
review stars
I don't Know who delivered my mail today, but it was just put on the bottom of stairs leading to my and my neighbours maisonettes. There is a door at the bottom of the stairs, which is not a secure entrance, but the letterbox is sealed so the post isn't put through it, so has to be opened for them to leave the post. This only happens when our regular postman is on holiday. I had a bank statement left there this morning, a good opportunity for a fraudster to pick up. Is it too much for them to walk up the stairs to put it through our letterboxes.
review stars
at the moment we have a different post man . he is putting all the mail well not all but a lot in the wrong address were he does not seem to be looking . i have had 2 small items not arrived and have recieved at few letters that are not mine and so has my neighbour she recieved a cheque book that was not for her . please can we have our normal post man back
review stars
Your delivery person rang my door bell this morning which was answered within 30 seconds. only to find a card through the letterbox and him walking back to his van, he totally ignored my wife trying to attract his attention. He did not give time for the door to be opened. When I called 08444740395 I was answered by a man who when I tried to get information from him became very rude and hung up the phone His name was James. I would like a response on your employees actions both on delivery and on the phone.
review stars
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To contact Royal Mail Customer Services telephone: 0844 474 0395
To find your local office and opening hours telephone: 0845 605 0767

Grays Royal Mail Delivery Office | Sorting Office

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1.0 out of 5 based on 4 reviews - view feedback - add your review
Grays Royal Mail Delivery Office | Sorting Office
Hogg Lane
Grays
Essex
RM17 5QB
United Kingdom
Tel: 0844 474 0395
Select here to contact your local Delivery Office

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1.0 out of 5 based on 4 reviews
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or reliability
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Quality
of service or product
review star review star review star review star review star   
Likelihood to use again
or recommend
Overall rating   review star
terrible service...waiting all day for my paracel ,hear door bell and nobody comes to my door...in the box i found red ticket-something for you-officer initials was ss....to lazy to climb to the second flor where my flat is...that happen few times..not happy

By on 9th March 2019
review star review star review star review star review star   
Quality
of service or product
Overall rating   review star
I don't Know who delivered my mail today, but it was just put on the bottom of stairs leading to my and my neighbours maisonettes. There is a door at the bottom of the stairs, which is not a secure entrance, but the letterbox is sealed so the post isn't put through it, so has to be opened for them to leave the post. This only happens when our regular postman is on holiday. I had a bank statement left there this morning, a good opportunity for a fraudster to pick up. Is it too much for them to walk up the stairs to put it through our letterboxes.
7th August 2018
review star review star review star review star review star   
Value
for money
review star review star review star review star review star   
Customer service
or reliability
review star review star review star review star review star   
Quality
of service or product
review star review star review star review star review star   
Likelihood to use again
or recommend
Overall rating   review star
at the moment we have a different post man . he is putting all the mail well not all but a lot in the wrong address were he does not seem to be looking . i have had 2 small items not arrived and have recieved at few letters that are not mine and so has my neighbour she recieved a cheque book that was not for her . please can we have our normal post man back

By on 5th August 2017
review star review star review star review star review star   
Value
for money
review star review star review star review star review star   
Customer service
or reliability
review star review star review star review star review star   
Quality
of service or product
review star review star review star review star review star   
Likelihood to use again
or recommend
Overall rating   review star
Your delivery person rang my door bell this morning which was answered within 30 seconds.
only to find a card through the letterbox and him walking back to his van, he totally ignored my wife trying to attract his attention. He did not give time for the door to be opened.
When I called 08444740395 I was answered by a man who when I tried to get information from him became very rude and hung up the phone His name was James.

I would like a response on your employees actions both on delivery and on the phone.

By on 8th February 2017


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