Recent reviews
I patiently waited on hold for 35 minutes to be told it was unable to continue and cut me off.
I tried again and after 10 minutes I was told
Again the call could not be answered due to technical difficulties. I am not too good with the internet and feel very frustrated and disappointed, I am currently ill and not feeling best anyway and it just added to my frustration.
Full review »

I needed to speak to a Tax Advisor as my enquiry is not of usual nature and can't be resolved by going online. As one can't write to the Chester office or visit I phoned. I waited 25 minutes before I received a reply! What are the rules regarding not answering the phone? If there aren't any rules there should be!
I was told it is impossible to meet up with a Tax Advisor for personal advice which would suit the circumstances.
How are people to be clear about their Tax Affairs with such reluctance from HMRC to advise or help p;eople with genuine concerns?
Full review »

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**Please do not write to or visit this office**
Chester Tax Office - HMRC Chester - Inland Revenue





Chester Tax Office - HMRC Chester - Inland Revenue
Please do not write to or visit this office, The Forum
Chester
Cheshire
CH1 2HS
United Kingdom
Tel: 03002 003300
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1.0 out of 5 based on 2 reviews
I patiently waited on hold for 35 minutes to be told it was unable to continue and cut me off.
I tried again and after 10 minutes I was told
Again the call could not be answered due to technical difficulties. I am not too good with the internet and feel very frustrated and disappointed, I am currently ill and not feeling best anyway and it just added to my frustration.
By Eileen Hayward on 4th April 2024
I tried again and after 10 minutes I was told
Again the call could not be answered due to technical difficulties. I am not too good with the internet and feel very frustrated and disappointed, I am currently ill and not feeling best anyway and it just added to my frustration.
By Eileen Hayward on 4th April 2024
I needed to speak to a Tax Advisor as my enquiry is not of usual nature and can't be resolved by going online. As one can't write to the Chester office or visit I phoned. I waited 25 minutes before I received a reply! What are the rules regarding not answering the phone? If there aren't any rules there should be!
I was told it is impossible to meet up with a Tax Advisor for personal advice which would suit the circumstances.
How are people to be clear about their Tax Affairs with such reluctance from HMRC to advise or help p;eople with genuine concerns?
By Mrs Andrea Wood on 18th September 2014
I was told it is impossible to meet up with a Tax Advisor for personal advice which would suit the circumstances.
How are people to be clear about their Tax Affairs with such reluctance from HMRC to advise or help p;eople with genuine concerns?
By Mrs Andrea Wood on 18th September 2014
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