Recent reviews
Posted small parcel to customer, I have my postal receipt, 1st class, which after 10 days they have not received. I have been trying to contact this office, using the listed phone number, to try to find out what has happened or gain some advice so that I can possibly let MY customer know -- ie, I am providing a good customer service unlike this delivery office and Royal Mail. Please just answer the phone!!!!
They make it persistently difficult to collect parcels. They are permanently unhelpful and rude and it's next to impossible to get hold of an actual person on he phone , rather than an automated voice. I now never send Mail with Royal Mail and wish I didn't have to receive it from them either. I now request all items on ebay etc are sent with Hermes, although this is not always possible.
Posted 3 letters in post box outside Thackery Towers at 3.30 on 20/1/2015 for collection at 9.00a.m.on21st all three letters arrived on the 21st one in York,one in Wrexham and the last in Mancot.Well done to everybody fantastic service.
Two packets from needlework businesses have not been received - the first posted to me 1st class on 9.12.14 (since replaced) and the second posted 29.12.14 which will be replaced next week. They are from different firms and should have come in my regular postman delivery.
Dear Sir/Madam, I'd just like to say thank you to the member/s of staff who kindly posted a letter back to me that in a silly rushed moment I had neither addressed or sealed. It's great to see that in a world of red tape and administration that there is a policy of common sense and going that extra bit further to aid a customer. Many thanks again, A Price, Chester.
To contact Royal Mail Customer Services telephone: 0844 474 0395
To find your local office and opening hours telephone: 0845 605 0767

Chester Royal Mail Delivery Office | Sorting Office | Post Office Collections

2.6 out of 5 based on 5 reviews - view feedback - add your review
Chester Royal Mail Delivery Office | Sorting Office | Post Office Collections
Chester Delivery Office, Station Road
Chester
Cheshire
CH1 3AA
United Kingdom
Tel: 0844 474 0395
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2.6 out of 5 based on 5 reviews
rating  
Posted small parcel to customer, I have my postal receipt, 1st class, which after 10 days they have not received.
I have been trying to contact this office, using the listed phone number, to try to find out what has happened or gain some advice so that I can possibly let MY customer know -- ie, I am providing a good customer service unlike this delivery office and Royal Mail.
Please just answer the phone!!!!

By on 1st April 2016
rating  
They make it persistently difficult to collect parcels. They are permanently unhelpful and rude and it's next to impossible to get hold of an actual person on he phone , rather than an automated voice. I now never send Mail with Royal Mail and wish I didn't have to receive it from them either. I now request all items on ebay etc are sent with Hermes, although this is not always possible.

By on 29th March 2015
rating  
Posted 3 letters in post box outside Thackery Towers at 3.30 on 20/1/2015 for collection at 9.00a.m.on21st all three letters arrived on the 21st one in York,one in Wrexham and the last in Mancot.Well done to everybody fantastic service.

By on 21st January 2015
rating  
Two packets from needlework businesses have not been received - the first posted to me 1st class on 9.12.14 (since replaced) and the second posted 29.12.14 which will be replaced next week. They are from different firms and should have come in my regular postman delivery.

By on 16th January 2015
rating  
Dear Sir/Madam,

I'd just like to say thank you to the member/s of staff who kindly posted a letter back to me that in a silly rushed moment I had neither addressed or sealed.

It's great to see that in a world of red tape and administration that there is a policy of common sense and going that extra bit further to aid a customer.

Many thanks again,
A Price, Chester.

By on 16th May 2014


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