Recent reviews
A friend sent me a birthday card with house name and correct postcode on but incorrect house number. It was delivered to the number on the envelope. That person put it back in the post box and then today it was delivered to me! Thank you to female post deliverer for such considerate service and caring enough about the job to go the extra mile . Well done!
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A number of packages have failed to arrive in the last 6 weeks to my address this is rather disconcerting as according to 1 tracking number it has been delivered not received by me. Another tracking number supplied not recognised by royal mail can somebody explain this situation
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Received an email 08.00hrs stating a package requiring a signature was now at Bideford Sorting Office and would be delivered today.Guess what waited all day.......no post at all.......rang the sorting office and got an answerphone as usual....left a message with email and tracking details and asked where the package was and my phone number.....no one has had the courtesy to ring me! Disgusted what a complete waste of a day.
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Firstly, I would like to say a big well done and offer my personal gratitude to all the devoted staff at the Quayside branch, I have lived in Bideford for a good 12 years now, and that little Post Office has helped me through thick and thin, they were there for me every step of the way. Sometimes, life would get a little to much for me and I would feel alone and helpless, but I could always count on the good people at the Post Office to help get me back on the right track, whether I wanted to collect a parcel or just wanted to talk about my troubles for a little while, the staff there would always welcome me with smiles, and if need be, a shoulder. They never once failed me in all these years, and I have made this clear to the staff there but I would also like to stress to anyone that is thinking of complaining just because you had to wait a few hours in line or because they accidentally lost your package, I wouldn't be here now if it wasn't for the Post Office and its staff. Thank you, Post Office Bideford Quayside branch, I owe you my life, as do my three beautiful children and I will make sure they realise this when they come of age.
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To contact Royal Mail Customer Services telephone: 0844 474 0395
To find your local office and opening hours telephone: 0845 605 0767

Bideford Royal Mail Delivery Office | Sorting Office

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3.0 out of 5 based on 4 reviews - view feedback - add your review
Bideford Royal Mail Delivery Office | Sorting Office
Bideford Delivery Office, The Quay
Bideford
Devon
EX39 2EX
United Kingdom
Tel: 0843 258 4637
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A friend sent me a birthday card with house name and correct postcode on but incorrect house number. It was delivered to the number on the envelope. That person put it back in the post box and then today it was delivered to me! Thank you to female post deliverer for such considerate service and caring enough about the job to go the extra mile . Well done!

By on 3rd August 2017
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Value
for money
Overall rating   review star
A number of packages have failed to arrive in the last 6 weeks to my address this is rather disconcerting as according to 1 tracking number it has been delivered not received by me. Another tracking number supplied not recognised by royal mail can somebody explain this situation

By on 11th June 2016
rating   review star
Received an email 08.00hrs stating a package requiring a signature was now at Bideford Sorting Office and would be delivered today.Guess what waited all day.......no post at all.......rang the sorting office and got an answerphone as usual....left a message with email and tracking details and asked where the package was and my phone number.....no one has had the courtesy to ring me! Disgusted what a complete waste of a day.

By on 22nd July 2015
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Firstly, I would like to say a big well done and offer my personal gratitude to all the devoted staff at the Quayside branch, I have lived in Bideford for a good 12 years now, and that little Post Office has helped me through thick and thin, they were there for me every step of the way.

Sometimes, life would get a little to much for me and I would feel alone and helpless, but I could always count on the good people at the Post Office to help get me back on the right track, whether I wanted to collect a parcel or just wanted to talk about my troubles for a little while, the staff there would always welcome me with smiles, and if need be, a shoulder.

They never once failed me in all these years, and I have made this clear to the staff there but I would also like to stress to anyone that is thinking of complaining just because you had to wait a few hours in line or because they accidentally lost your package, I wouldn't be here now if it wasn't for the Post Office and its staff.

Thank you, Post Office Bideford Quayside branch, I owe you my life, as do my three beautiful children and I will make sure they realise this when they come of age.

By on 29th December 2012


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