Lush Spa Poole

We want everyone to have a comfortable and enjoyable visit to our shop. Here’s what you can expect when you visit us:
Our shop is located on a busy high street
There is one small step at the entrance; a portable ramp is available on request.
Our space is cosy, and can get busy at peak times, but our team is always happy to help with navigation. Our team can bring a remote till to you so you can complete your purchase wherever you’re most comfortable.
Our products and testers are dispersed around the shop and are at different heights. Staff are happy to bring products to you for closer look or try out when you're in the shop.
Yes, our store is wheelchair accessible however, there may be limited turning space around the store due to the shop floor being a little smaller than others.
No customer toilet in-store.
Assistance and support dogs are always welcome in our shop.
We’re happy to communicate in writing or use gestures if that helps.
If you’d like to chat with us before your visit or need specific assistance, please give us a call at 01202 672 217 or email poole.spa@lush.co.uk. We’ll do everything we can to make your visit smooth and enjoyable.

Our Lush Spa is located on the first floor and is accessed via one step at the entrance. We have a portable ramp that is availble on request to assist with accessibility. We have a large double room that can be used by anyone with accessibilty needs/wheelchair users that will provide the customer with more space.
We’ll always do our best to support you — if accessibility could be a challenge, please call ahead so we can talk through options and make your visit as comfortable as possible.