Recent reviews
AVOID. Ordered 12th April 2021, by 24th of May 2021 still no product. fed every excuse you could think of, read the reviews from March and April 2021 by other people and they had the same issues, so it must be standard practise, Neil the top man very helpful at the point of purchase and taking your money and that is where it ends, with no delivery NO, AND I MEAN NO communication, unless it was me chasing him, HE NEVER replied to emails as he promised, HE NEVER returned call when he said he would, and HE NEVER UPDATED when he said he would, how this business is still running is beyond me!! HIs second in command even said there were issues at home , with staff, staff holidays the list goes on. the delivery couriers then had all the blame, they lost the pallets!! I rang the couriers to be told they did not have a delivery for us nor did they have our postcode on their system and that was on 21st May 21 so we requested a refund and I will wait and see if we get one. Neil can talk the talk but he cannot walk the walk!!!!!!!! A pass the buck Man. NEIL PLEASE DO NOT insult me, like the other reviews by making more excuses or justifying your failing on my review, except it gracefully, You failed to provide the service you advertised, the goods I bought in the time scale we agreed, your communication is non existence and your customer service is extremely sub standard, How Standard Fair Trading has not knocked your door yet beggars belief . I question all the five star reviews if they are real??
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?I have received excellent advice, guidance and customer service from Neil at Higgins Cladding. He has been extremely helpful and I really appreciate the time he has taken to talk me through his products/specific detail/colourings etc. It seems rare you deal with someone as passionate as this about their business and what they do. I knew as soon as I made the first phone call to Higgins Cladding that I would be placing my order with Neil when we were ready to start our project. Fabulous service, delivery exactly as expected ? really, really pleased with cladding and can?t wait to get it on my walls!!!? Thanks Neil, you have been a star! Di Hughes?
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I can't rate Higgins Cladding highly enough. From ordering, to on time delivery the service has been exceptional. Nothing was too much trouble with all e-mails and phone calls being dealt with promptly and professionally. We chose Stormy Sky brick slips and the walls are stunning, we have had many compliments as people have seen the finished room. The product is easy to install and fantastic results can be achieved by any competent DIY'er.
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If I could give more stars I would! The best customer service I have ever experienced and fantastic products with support throughout. I highly reccomend Higgins Cladding!
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Higgins Cladding Limited

Supplying wall cladding products at the lowest prices - but maintaining high quality by working closely with our internal partners to ensure a premium service.
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4.0 out of 5 based on 4 reviews - view feedback - add your review
Higgins Cladding Limited
Wiston Rd, Nags Corner, Unit 7
Colchester
Essex
CO6 4LT
United Kingdom
Tel: 01206 638885
Mobile: 07818 411 117

Business type: Painter & Decorators
Payment methods accepted: Credit Card, Debit Card, Invoiced Payment, PayPal
Opening hours
Monday
09:00 - 17:00
Tuesday
09:00 - 17:00
Wednesday
09:00 - 17:00
Thursday
09:00 - 17:00
Friday
09:00 - 17:00
Business information

Higgins Cladding Limited is an exciting online brand, bringing together a range of cladding products that are used by the Trade, Architects, Developers, Interior Designers and of course the retail sector throughout the UK.

As the search for more environmentally friendly products is gaining global momentum, you will see a recycling theme throughout our online store. To minimise environmental impact our urban and rural spaces should be designed to adapt to new building materials that are cost effective and compatible with Ecological and British Standards.

We specialise in the supply of high quality manufactured cast stone and brick cladding products to all regions throughout the UK, creating enhanced internal and external spaces.

Our cast stone and brick veneers are manufactured in the UK using a process that replicates existing colours and textures of traditional stone and brick cladding. Each colour and texture has its own blend of ingredients including high quality cement, lightweight aggregates, iron oxide pigments and a high percentage of recycled material. Our veneers look and feel like natural stone and brick but are much lighter in weight and in your wallet.

Higgins Cladding products have been used in many projects over the years. New builds, extensions, feature walls, offices and retail outlets to name a few. Even now we are still surprised and amazed at all the creative ideas and stunning transformations our products have been featured in.

Our friendly Sales Team are fully committed to provide a professional service on a personal level. They are on hand to answer any questions and will quickly respond to your enquiries and purchases. All deliveries will be coordinated to ensure orders arrive to suit your schedule.

It is a pleasure for us to introduce to you our range of cast brick slips, brick slip panels & stone cladding products.

Regards

Chris Higgins

MANAGING DIRECTOR

Higgins Cladding Limited


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4.0 out of 5 based on 4 reviews
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AVOID. Ordered 12th April 2021, by 24th of May 2021 still no product. fed every excuse you could think of, read the reviews from March and April 2021 by other people and they had the same issues, so it must be standard practise, Neil the top man very helpful at the point of purchase and taking your money and that is where it ends, with no delivery NO, AND I MEAN NO communication, unless it was me chasing him, HE NEVER replied to emails as he promised, HE NEVER returned call when he said he would, and HE NEVER UPDATED when he said he would, how this business is still running is beyond me!! HIs second in command even said there were issues at home , with staff, staff holidays the list goes on. the delivery couriers then had all the blame, they lost the pallets!! I rang the couriers to be told they did not have a delivery for us nor did they have our postcode on their system and that was on 21st May 21 so we requested a refund and I will wait and see if we get one.
Neil can talk the talk but he cannot walk the walk!!!!!!!! A pass the buck Man.
NEIL PLEASE DO NOT insult me, like the other reviews by making more excuses or justifying your failing on my review, except it gracefully, You failed to provide the service you advertised, the goods I bought in the time scale we agreed, your communication is non existence and your customer service is extremely sub standard, How Standard Fair Trading has not knocked your door yet beggars belief .
I question all the five star reviews if they are real??

By on 26th May 2021
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for money
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or reliability
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of service or product
review star review star review star review star review star   
Likelihood to use again
or recommend
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?I have received excellent advice, guidance and customer service from Neil at Higgins Cladding. He has been extremely helpful and I really appreciate the time he has taken to talk me through his products/specific detail/colourings etc. It seems rare you deal with someone as passionate as this about their business and what they do. I knew as soon as I made the first phone call to Higgins Cladding that I would be placing my order with Neil when we were ready to start our project.

Fabulous service, delivery exactly as expected ? really, really pleased with cladding and can?t wait to get it on my walls!!!?

Thanks Neil, you have been a star!

Di Hughes?

By on 13th December 2017
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I can't rate Higgins Cladding highly enough. From ordering, to on time delivery the service has been exceptional. Nothing was too much trouble with all e-mails and phone calls being dealt with promptly and professionally.

We chose Stormy Sky brick slips and the walls are stunning, we have had many compliments as people have seen the finished room.

The product is easy to install and fantastic results can be achieved by any competent DIY'er.

By on 23rd January 2017
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for money
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or reliability
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of service or product
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If I could give more stars I would! The best customer service I have ever experienced and fantastic products with support throughout. I highly reccomend Higgins Cladding!

By on 16th September 2016


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