Business forum discussions
2005 - 2022 the rise and fall of mobile traffic - and why
4 comments
Flexible working - great idea but poor execution?
2 comments
Search Engine Optimisation for laymen and newbies
17 comments
Marketing approach - are you ambitious or a plodder?
1 comments
Contacting your Tax Office | HMRC Help lines
Brit Rem Ltd
Brit Rem Ltd
Unit 1g Pegswood Ind Est
Pegswood
Morpeth
Northumberland
NE61 6HZ
United Kingdom
Tel: 01670 468352
Business type:
Damp Proofing / Woodworm / Wall Tie Corrosion / Wet & Dry Rot Specialist in Morpeth also near Newcastle, Gosforth, Jesmond, Bedlington, Blyth, Cramlington, Ashington, Whitley Bay.
Opening Times
Mon-Thu 8am-4:30pm, Fri 8am-3:30pm, Sat-Sun Closed
Mon-Thu 8am-4:30pm, Fri 8am-3:30pm, Sat-Sun Closed
Payment Methods Accepted
BACS, Cash, Cheque
BACS, Cash, Cheque
Map location Select here to view map
1.0 out of 5 based on 1 review
Overall
rating
Very poor after sales service, email/phone contact was rude. I had to get a 3rd party in to repair damage Britrem created, Britrem also sent me a threatening letter.
The contract stated that I was to re-install the plug socket once plastering was complete. This would have been fine, except that their plastering left the back box too low for the wiring to reach, thus it was actually impossible to reinstall without removal of the Britrem plastering above the socket, and also chipping away at hard brick, because the plaster depth was insufficient.
I understand mistakes are made, however I did not appreciate the nasty attitude on the phone (when I initially called for help) and also the way that Britrem jumped straight to threatening legal action when I explained that I've had to spend £50 on a third party to fix the problem. They demanded I must pay immediately in full or face legal action, not open to discussion whatsoever. AVOID.
The contract stated that I was to re-install the plug socket once plastering was complete. This would have been fine, except that their plastering left the back box too low for the wiring to reach, thus it was actually impossible to reinstall without removal of the Britrem plastering above the socket, and also chipping away at hard brick, because the plaster depth was insufficient.
I understand mistakes are made, however I did not appreciate the nasty attitude on the phone (when I initially called for help) and also the way that Britrem jumped straight to threatening legal action when I explained that I've had to spend £50 on a third party to fix the problem. They demanded I must pay immediately in full or face legal action, not open to discussion whatsoever. AVOID.
24th January 2022
Editing or updating this listing
Update your details here if you are unaware of any log-in information for this listing.Disclaimer
Opinions expressed within reviews are those of the individual author and are not the views or opinions of Lowi Ltd, My Local Services or any of its employees.If you have an issue with any review comments then please fill in the review issue form and include as much detail as possible.
Incorrect data:If you want to report incorrect information on this web page, then please contact us and outline the issue. We aim to resolve most problems within one business day.