(Originally published as an article on My Local Services in May 2013).
The Trading Standards Institute (TSI) has taken over the responsibility for approving codes of practice from the Office of Fair Trading Consumer Codes Approval Scheme. As a part of this transfer, the Government asked the TSI to establish a simple, quick postcode check for consumers to find out if traders are approved and by whom.
My Local Services (MLS) was chosen by the TSI as its partner to deliver, administer and maintain the Approved Codes Directory. This results in a central, visible and officially approved database of businesses. Consumers will then be empowered with all the necessary information when deciding to utilise a members services, including guidelines on conduct, expectations and a dispute resolution process in the event of problems.
Leon Livermore, Chief Executive of the Trading Standards Institute said:
TSI is delighted to be working with My Local Services to deliver a new directory of all traders that are members of a TSI Approved Code. This online resource will be the place to go to find traders that are signed up to the stringent standards TSI expects of honest, reliable businesses.
Consumer Directory Launch
The TSI Approved Consumer Codes Directory launched on the 1st May 2013.
Steve Richardson, Founder of My Local Services said:
We are very proud to be working closely with the Trading Standards Institute in managing their approved directory requirements. Data will be displayed on MLS, TSI, Citizens Advice and various other approved websites.
About My Local Services
MLS is an experienced business directory provider, launching its UK directory in 2006 and across the USA in 2009. Customer service is a core value, as well as being a genuine advertising and marketing platform for business owners.
MLS is working closely with current approval bodies and will support new ones as they join the TSI Approval Scheme. For consumers this means reassurance that listed traders have agreed to a code of conduct, are displaying current dispute resolution and contact information.
For more information relating to the Trading Standards Institute Approved Codes Scheme and directory see the Chartered Trading Standards Institute website.