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Strawbyn Boarding Kennels & Cattery

Strawbyn Boarding Kennels & Cattery

4.4 out of 5 based on 7 Reviews - Click to Review this Listing
Strawbyn Boarding Kennels & Cattery
Strawbyn, Hancocks Lane
WR13 6LG
United Kingdom
01684 573752

Business Type
Boarding Kennels & Catteries

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4.4 out of 5 based on 7 Reviews
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20th June 2016
  Value for money
  Customer service or reliability
  Quality of service or product
  Likelihood to use again or recommend
Overall Rating  
It saddens me to say but since Steve and his brilliant staff left and the new owners started it has fallen deeply. The amazing routine that Steve and the girls put into place has been completely demolished and is reflected in the dogs behaviour. I could never get over how quiet it always was purely due to the fact that the dogs were walked so often and because the girls new how to care and look after them. The noise now is absolutely horrendous I can hear it when I'm on the other side of the common from the kennels. The new owners seem to have zero knowledge on how to run a kennels and look after the dogs, There is no way I would leave my dog there since the new ownership, as they are not guaranteed a walk (so ive heard from other customers) or even a daily routine to keep them settled. It reminds me of a rescue centre, lots of noisy unhappy dogs.
I would like to point out that I was once a customer and since Steve and Gaynor left haven't booked my dog back in purely because I didn't need to, then when I heard from quite a few of the other customers that they weren't happy with the new owners and the change in the atmosphere and general running of the kennels I would not feel happy leaving my dogs here.
4th July 2014
Excellent personal service for our dogs who came home very happy.
I can't recommend highly enough, we had an excellent stress free holiday knowing the dogs were safe and happy.
6th June 2012
I dropped off my lab in dec 2011 for a 3 weeks stay & I was worried that I would be picking her up & she would be podgy. But that was not the case she had been groomed & she looked slimmer thanks to all the exercise that she got. Thank-you Steve & Gaynor the team.
9th May 2012
simply amazing staff...
10th April 2011
Steve & his team run a 1st class Kennels. We have owned dogs for over 25 years & this is by far the best kennel we have ever found. The kennels are roomy, clean, tidy & noticeably calm & quiet which Steve explains is because they get plenty of exercise -several walks a day with or without other dogs. It's lovely to go on holiday without feeling guilty that you have left your dogs behind !
26th June 2010
This is certainly the best kennel for your pet. Steve and Gaynor looked after my border collie like he was their own. He didn't want to come home after 2 weeks of staying there :) The kennels are very clean and tidy and there is no barking or noise at the kennels. The dogs get plenty of exercise and all the helpers are very friendly. They let us look around the kennels without having to make the appointment which to me meant i could trust them. If your dog get's on with the other dogs and you wish so they will join him with other dogs so they can have a good run around. A+ and would recommend it to anyone. This year we going away twice and I've got no doubt my dog will be well looked after !
16th March 2009
We are off on holiday soon and have been really worried about leaving our dog. Have looked at a number of kennels in the area and really wasn't happy. Went to meet the owners of strawbyn and was put at ease straight away. They suggested a trial run and our dog went in Saturday. By the time we collected him on Sunday he had three walks (that day) and was allowed to play with other dogs. Really happy. Steve and Gaynor actually really care about the dogs. You could see that Steve and Gaynor actually really loved the dogs and it wasn't just about making money. Our dog was happily wagging his tail when we collected him and seemed very happy in Steve and Gaynor's company.

Finding a good kennel is such a relief and we will defiantely be going back.

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