Scottish Ambulance Service

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Scottish Ambulance Service
Howden West
West Lothian
EH54 6AA
United Kingdom
Tel: 01506 417498
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Business type: Ambulance Services

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1.0 out of 5 based on 1 review
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The service you provide for the elderly leaves a lot to be desired, you could not even give a phone call to a sick man and his 80 year old wife telling them you wont be picking him up for a hospital appointment, which he then was unable to attend. You said you prioritise your appointments which is fine, but he has dementia, completely paralysed, cannot communicate, cannot stand, and has carers in four times a day. His wife feeds him. He was left sitting in a wheel chair from 8am (the time you said to be ready at) until 4pm until the carers came in, becaues they were cancelled for that day due to him being at hospital. My mum was in tears, she is 80. Two phone calls and still no ambulance. His long awaited appointment with the consultant was missed. Every one I have spoken to said this was shocking, including a doctor friend. Cannot have been that many serious cases last Thursday (4th). To add insult, this was his birthday, and no one went to see him because he was not supposed to be there

By on 9th September 2014

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