Elm Grove Cafe

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2.0 out of 5 based on 1 review - view feedback - add your review
Elm Grove Cafe
89 Elm Gro
East Sussex
United Kingdom
Tel: 01273 698394
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Business type: Cafes & Tea Rooms

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2.0 out of 5 based on 1 review
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I find the food of reasonable quality. But the staff attitude leaves a lot to be desired. I have used this cafe many times and my drivers and staff also used to use this cafe until today, i was torn of a strip because i tried to order a breakfast and when i asked the girl behind the counter to repeat what she had said as i started to make my order, i got torn off a strip for making her feel like a "dumb foreigner", i am limited on hearing anyway and did not hear what she had said, i started my order again differently as i thought she was asking me if i wanted a drink, so i asked her for a cup of tea, she replied is that all you want just tea and bacon, i said no i had not actually managed to finish the order as she had said something, i was unsure what she had said, beware!!!, this is not good for customers and i will not be returning, i even left the cafe very upset due to her attitude and didnt have my breakfast which i had paid for, i was not going to sit there feeling embarrassed in front of other customers due to not hearing or understanding what she had said to me. I run an airport taxi company and nearly all my customers are foreigners, so i do not feel anyone is a dumb foreigner, thats how i make my living, and i usually find them very polite and pleasant and interesting. This was a bad experience for me and i suppose there is always going to be one bad apple who had a bad morning.

By on 31st May 2013

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