Big K Products UK Limited
Big K offers a wide range of charcoal and solid fuel products to the trade. We also offer an online service for both summer fuel and winter fuel to the enduser on www.bigk.co.uk, as well as a range of outdoor living items delivered directly to the enduser.
The fuel was not left at someone elses house at your risk, as the risk for leaving it without your signature lies with Big K and not with the customer. We also would have arranged collection from this place to your house, so that you would not have needed to carry the bags yourself.
Our customer service is well aware of the difficulties in arranging deliveries to residential homes, which can be seen in the very good rating over the years.
By FW on 1st December 2016
By Ian on 18th November 2016
By D. Narvidas on 26th October 2016
By Peter on 26th October 2016
By Anthony Lyons on 5th October 2016
By Conor on 2nd September 2016
Excellent service, prompt delivery and a first class product. I have no hesitation in recommending them.
By David Gerrard on 25th August 2016
By Harry on 10th August 2016
By Louise Child on 15th July 2016
I have given my feedback directly to Big K products and have received a telephone call confirming the comments will be taken on board.
Just as a side though I wanted to say how courteous and friendly all of the staff are!
By Tina Forsyth-Taylor on 4th July 2016
By Anne Hargreaves on 4th July 2016
By Ed on 17th June 2016
By J ford on 9th June 2016
By Nathan Close on 9th June 2016
By lynda thompson on 8th June 2016
We are extremely sorry that on this occasion we failed to fulfill your order in the expected time frame and apologise for the inconvenience that this has caused.
Being a very seasonal business, there are inevitably periods of extreme high demand - however, we try our best to give an excellent service at all times, which is reflected in our very good response history.
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