Big K Products UK Limited
Big K offers a wide range of charcoal and solid fuel products to the trade. We also offer an online service for both summer fuel and winter fuel to the enduser on www.bigk.co.uk, as well as a range of outdoor living items delivered directly to the enduser.
By Ken English on 6th May 2017
The delivery company had damaged (ripped open) the top of one of the bags and punctured a hole in the side of another so that wasn't the best, but not a major issue.
By Richard Martin on 4th May 2017
By Graham Clark on 28th April 2017
By Ian on 27th April 2017
By Alan Davey on 24th April 2017
By Terry Shepherd on 12th April 2017
By Martin Bristow on 1st April 2017
By Mick on 29th March 2017
By Tony Swaine on 29th March 2017
By Rose James on 10th March 2017
We are truly sorry that your experience with Big K left such a bad impression.
I would, however, like to explain that due to an internal restructuring we are no longer able to deliver to residential customers via our London offices. We have chosen a dedicated courier service, which has proven to be very reliable. Unfortunately, we are bound to the H&S regulations of the haulage industry and for this reason we cannot offer a delivery service, which is not just delivering the goods to your door step, but also storing the goods in your dedicated storage place.
Our terms and conditions for deliveries are publized on our website.
We apologise for the inconvenience.
The Customer Care Team
Big K Products (UK) Ltd.
Customer Care Team
By Rob Smith on 10th March 2017
Please keep producing this brilliant charcoal.
Thank you very much.
By Antony Wilson on 9th March 2017
Delivered swiftly after order was placed.
By Adam P on 22nd February 2017
Excellent products and service. My only regret is that it involves long road deliveries across the breadth of England and half Wales - which must impede the 'green' score.
By Ian Graham on 16th February 2017
By Daniel Lockwood on 8th February 2017
By Orlaith Richardson on 5th January 2017
By Michelle Whyman on 16th December 2016
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