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Big K Products UK Limited

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4.6 out of 5 based on 85 reviews - view feedback - add your review
Big K Products UK Limited
Whittington Hill
King's Lynn
Norfolk
PE33 9TE
United Kingdom
Tel: 01366 501603
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Opening hours
Monday
09:00 - 17:00
Tuesday
09:00 - 17:00
Wednesday
09:00 - 17:00
Thursday
09:00 - 17:00
Friday
09:00 - 17:00
Business information

Big K offers a wide range of charcoal and solid fuel products to the trade. We also offer an online service for both summer fuel and winter fuel to the enduser on www.bigkproducts.co.uk, as well as a wide range of outdoor living items delivered directly to the enduser.

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4.6 out of 5 based on 85 reviews
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There was an issue with the website one weekend so I sent an email asking to ring me asap.
They did ring and raised an order which was delivered in two days. I have used a lot of ACH15 charcoal for bbq'ing and it is the best I have used. Good for low and slow and high heat cooks. It rarely spits as well. Recommended.

By on 21st June 2017
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Best restaurant grade charcoal is the best on the market.

By on 21st June 2017
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Excellent product and service. The only issue is the cost of delivery. As a domestic user, I only require 2 bags per year, and this means delivery costs over £5 per bag.... which severely impacts value.

By on 21st June 2017
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Not such good service as before. Received confirmation that product would arrive Friday - I needed it for the weekend, but didn't turn up till Monday
17th June 2017
 
Response from Big K Products UK Limited:
We are very sorry to hear that something went wrong with your delivery. Thank you for bringing this to our attention; we always value feedback from our customers. To find out what caused this delay would it please be possible for you to forward your contact details .

Thank you in advance .

Best regards
Anette

Anette Lorimer

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Absolutely brilliant

By on 15th June 2017
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Good and fast service. Product reasonably priced though more product information could be given, for example estimated coverage of paint. I've needed to reorder as didn't have enough (my fault really) and will have to pay another £10 delivery charge. Other than that I would highly recommend.
13th June 2017
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Very pleased with the quality of the charcoal. Good sized lumps, not much dust or fragments. Delivery was quick and the boxes arrived undamaged, with a helpful driver to put the boxes in the house. Looking forward to trying some restuarant briquettes.

By on 10th June 2017
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Great service
9th June 2017
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Excellent delivery and superb quality of charcoal

By on 7th June 2017
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My only issue is the lack of SSL on your site, account details such as username & password are transmitted over the internet in clear text.
6th June 2017
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After having been ripped off on a popular e-commerce site for an inferior product that was claimed/advertised to be Big K charcoal, I now only purchase directly from Big K.

Superior charcoal and excellent customer service.
2nd June 2017
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Easy and professional to deal with, product arrived in good time.

By on 30th May 2017
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Helpful, friendly and prompt. I will be using this wonderful company again.

By on 24th May 2017
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Found that buying direct is cheaper than through a re-seller if you are prepared to buy two bags. Very pleased that the courier came back later in the afternoon, as we were not around in the morning, and it saved a lot of hassle re-arranging delivery.

By on 23rd May 2017
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great product, easy to assemble and is better than any type of metal bbq i have used.

By on 22nd May 2017
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I have used BIG K for years for charcoal (real quality) wood for my outside oven (very happy) even my kindling and lighting aids
Great service great products.

By on 18th May 2017
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Good service,quality product

By on 12th May 2017
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home delivery - a very convenient and economical service.
12th May 2017
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Have used bigK in the past as usual no problems fast service will use again

By on 7th May 2017
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Good price, good communication with quick delivery. Excellent service with the best price I could find what more can you ask.

By on 6th May 2017

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