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IT Support and Computer Maintenance Service for Small Businesses in London www.scootek.co.uk
We are an IT Support Company based in London. We like to use the term IT Support, but other people may classify us a IT Consultants, Computer Maintenance Company, IT Service Company and may other nice names. However, it all means the same thing to us. We manage your technology support issues so that you don't have to.
Scootek comes from the merger of the words Scooters and Technology. Scootek is our response to quality IT Support for small business - when you need it most. Although people will argue that a lot of support work can be done remotely nowadays: as far as we are concerned nothing beats having someone physically there. We have also heard many businesses complain that they hate following phone or remote support instructions from their support company - they would prefer it if the support company sent someone down and got it done. If you can't get an engineer when you need one, then what's the point? At the end of the day, every hour a team member is not working is costing the business money.
We basically provide Rapid Response IT Support to small businesses. Scootek is unique in this. We know of no company that can compete with our response times. Only companies that we know that could compete with this are large corporate IT support companies with their corporate price tags. Even our slowest response time beats the UK average time. Our published response times are very cautious - the reality is that if it required, we can get to most of our clients in 30 minutes or less.
We don't just win clients because we are like speedy gonzales. We are customers of other small businesses. We provide the qualities that we look for from our suppliers. The bottom line is that we are a service business. Customers come to us because we provide a personal service, accountability and value for money. These 3 things are very important to us. It is what differentiates our service delivery.
This brings us to the point where tell you about our accreditation. We have found is that IT awards and accreditation means gobbledygook to most people. Saying that, we are have been awarded Microsoft Small Business Specialist status and we are one of a handful of companies in the world to be featured in Microsoft Word Conference publications for the last two years running.
Now, we don't just fix computers, we provide business solutions. We help you make the best use of IT for your business advantage. We take away the IT administration completely. If you use our service, you won't even have to be on a BT phone queue because your broadband is down. We take care of every aspect of your IT.
Lastly, we are a Full Service Company and we have expertise in the company to provide you with:
• IT Maintenance and Support & Consultancy
• Server Installation & Maintenance
• Mail Solutions & Exchange
• Network Security Solutions, Networking and Cabling
• Mobility Solutions (BlackBerry, Windows & Apple Smart Phones)
• 24 Hour Remote Monitoring
• IT Procurement
• PBX Telephone Systems and VOIP Telephone Systems
• Website Design, Maintenance & SEO
• Database & CRM Design AND Maintenance
• Apple Mac Support
• Backup Solutions & Online Backup
• Disaster Recovery and Business Continuity Solutions
Thank you for reading.
Scootek IT Support Team