Resolution (GB) Limited | Plotter Repairs and Servicing

About Resolution GB Limited 

Resolution GB Limited (trading as HP Plotter) specialise in HP Designjet and Laserjet printer solutions, and have been trading since February 2000.  They have a UK-wide engineering network, hold one of the largest HP part stock in the UK and offer a full spectrum of services including:

- Designjet and Laserjet printer sales
- Service and repairs
- Annual support contracts
- Installations & training
- Designjet Rentals
- Designjet and Laserjet spare parts and maintenance kits
- Designjet and Laserjet consumables (ink, toner, paper, printheads)

Resolution are HP Preferred Partners and are members of the DEC (Designjet Elite Club) which is a status awarded by HP to only 12 companies across the UK & Ireland, demonstrating businesses who are true specialists in the field of HP Designjet printers.

Self help
Please visit our website on www.hpplotter.co.uk to learn more about our services or to receive a quotation or advice.  You will also be able to find out:

- find out the meanings of various Designjet error codes 
- gain access to over 90 free knowledge sharing You Tube videos that we've created for our customers
- learn how to recycle your HP ink cartridges and toners
- find out which paper and ink is compatible with your printer
- request a quote / service / repair / rental / replacement printer

2011 testimonials (a small selection of reviews)

"Resolution GB Limited has provided our institution with a service rarely supplied in current times.  All members of staff with whom I have had contact since 2006 have been exceptionally helpful allowing us to maintain non-stop research and teaching support.  We currently have a Designjet purchased from Resolution GB on which we print our research posters and a great value service contract.  They have serviced other printers of ours also using excellent engineers and I have no hesitation in recommending them to other departments.  I would not dream of contacting any other company to repair and service our machines".  The School of Pharmacy, University of London

"How refreshing (and unfortunately rare!) to find a company who has a positive approach to customers...the phone was answered promptly, the promised quote was received within minutes and the engineer was actually early - it doesn't get much better than that!"  Opec Plc

"I can't fault the service - the delivery was quick and all our enquiries were dealt with in a helpful and friendly manner.  The plotter fulfilled all our needs - image quality was great.  As a student in a very hectic part of the academic year it was a relief to be met with a friendly service, even though we only rented the plotter for one week.  Thank you for your help".  Sophie Flakk Slinning, Student

"Very impressed and more than happy with the level of service we received from searching for the right machine and ordering right though to delivery.  Incredibly pleased with the plotter and wonder how we coped with the slow print speed of our old machine for so long!"  Smiths Gore

"We have had our HP Designjet plotter on a maintenance contract with Resolution GB for 3 years now.  Resolution GB have been an excellent service provider and we would gladly recommend their prompt and comprehensive cover".  Avon Project Services Limited

"The engineer turned up, and diagnosed and fixed the problem before I had even made him a cup of coffee, he then replaced the parts and serviced the printer which took him the best part of an hour so you know he did a great job, he was funny friendly and professional and I look forward to another printer breaking again soon, purely so we can phone him out.  Many thanks to all parties involved".  Triodos Bank

"As a 1st line IT Support provider to many SMEs within the UK, we are presented with a huge variety of IT support problems, the vast majority of which we have the abilities to resolve using our internal support personnel.  However, when we can't fix an HP hardware problem, be it with a Laserjet printer or a Designjet plotter, we turn to Resolution (GB) who give a fast, reliable service to our clients so they get seamless fault resolution.  When we are asked to specify printers and plotters we always choose HP because of the excellent quality of the equipment (we still have 8-10 year old printers out in the field) and depth of 1st line support available from HP.  Having Resolution (GB) to perform 2nd line hardware fixes when all else fails allows us to feel more comfortable that the end-user is getting the best possible reliability over the life of the printer or plotter".  Anonymous - Reseller

"We have sub-contracted HP Designjet repairs in England to Resolution for the past 7 years and have found them to be very efficient and professional in all aspects of the call process.  Their staff are pleasant and extremely helpful, updating our company and our customers at every stage, and this is shown in the fact that we have never had a complaint from any of our customers about the service Resolution provide".  Anonymous - Reseller/Competitor

"Resolution GB Limited is a long standing business partner of HP in the Designjet market place and they are a pleasure to work with and to supply to.  They have prided themselves on building a brand that stands for excellent and unrivalled service and it is this passion for its customers that HP is extremely proud of.  Ultimately it is the people behind the brand that makes the business and every person I have met and dealt with at Resolution; from the directors Tony and Nicola Bray to sales and service embody a culture.  It is this culture that makes Resolution GB a company than everyone will want to do business with".  Hewlett Packard

List of Designjet Printers covered include:

Designjet 10ps
Designjet 20ps
Designjet 30
Designjet 50ps
Designjet 70
Designjet 90
Designjet 100 
Designjet 100+
Designjet 110+
Designjet 110+NR
Designjet 120
Designjet 130
Designjet 111
Designjet 200
Designjet 220
Designjet 230
Designjet 250
Designjet 330
Designjet 350
Designjet 430
Designjet 450
Designjet 488CA
Designjet 500
Designjet 510
Designjet 600
Designjet 650
Designjet 700
Designjet 750
Designjet 750C+
Designjet 800
Designjet 815mfp
Designjet 1050C
Designjet 1050C+
Designjet 1055CM
Designjet 1055CM+
Designjet 2000CP
Designjet 2500CP
Designjet 2800CP
Designjet 3000CP
Designjet 3500CP
Designjet 3800CP
Designjet 4000
Designjet 4020PS
Designjet 4500
Designjet 4520 scanner
Designjet 4520PS
Designjet 4520 HD MFP
Designjet 5000
Designjet 5500
Designjet T610
Designjet T770
Designjet T770 HDD
Designjet T790
Designjet T1100
Designjet T1120
Designjet T1120 HD MFP
Designjet T1200
Designjet T1200 HD MFP
Designjet T1300 / T1300PS
Designjet T2300 eMFP
Designjet T7100
Designjet Z2100
Designjet Z3100
Designjet Z3200
Designjet Z5200
Designjet Z6100
Designjet Z6200